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Garant Reviews 

2,950
•
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

The service is lovely. Not necessary flawless but always great in providing options and looking for best possible solutions. And great for non-Danish speaking customers. Can warmly recommend this comp... See more

Company replied

Rated 5 out of 5 stars

There was a very good selection of rugs online with plenty of photos so you could clearly see a detailed view of each rug. I ordered online and was able to pick up my rug at the local Garant in less t... See more

Company replied

Rated 5 out of 5 stars

Tusind tak for fantastisk god service til Janus og Mikkel. Tak for hurtig levering og opsætning. Flotte gardiner og god kvalitet. Alt perfekt. ⭐️⭐️⭐️⭐️⭐️

Company replied

Rated 5 out of 5 stars

God og professionel service fra start til endelig levering. Levering til aftalt tid og pris.

Company replied

Company details

  1. Flooring Store
  2. also in
  3. Building Materials Market
  4. Curtain Store
  5. Flooring Contractor
  6. Rug Store
  7. Tile Store

About Garant

Written by the company

Om Garant

Garant er landets største kæde af selvstændige gulv-, tæppe-, markise- og gardinforretninger.

Hos din lokale Garant kan du altid få råd, vejledning og masser af inspiration, uanset om du er privat- eller erhvervskunde.

Masser af muligheder

Vi har et stort sortiment inden for gulve, tæpper, gardiner og fliser, som du kan finde online eller i en af vores butikker.

På Garant.nu kan du også finde vores online-gulvmarked, hvor vi tilbyder gulve til konkurrencedygtige priser.

Hos Garant får du:

  • Landsdækkende med over 60 butikker
  • Book Gulvbussen for inspiration og opmåling
  • Personlig rådgivning og professionel opmåling

Fokus på god kundeservice

I Garant kæden har vi altid satset på faglært personale. Når du besøger en af vores butikker, vil du derfor møde faguddannet personale, som kan guide dig hele vejen – fra idé til færdig løsning.

Har du brug for hjælp, kan du kontakte kundeservice på tlf. 70 30 60 00 alle hverdage mellem kl. 9.00 og 15.00.

Personlig rådgivning over hele landet

Written by the company

Online og i vores landsdækkende Garant butikker
Hver enkelt butik er ejet og drevet af en ejer, der med forankring i det lokale område, helt personligt står inde for både service og kvalitet. For dig som kunde betyder det, at du altid er tæt på den du handler med - det skaber tillid og tryghed i købet. Online på Garant.nu sidder vores kundeservice klar til at hjælpe dig trygt i mål med dit projekt. Alle vores medarbejdere er kompetente fagfolk, der yder deres bedste for, at din løsning bliver lige præcis, som du havde drømt om. Kontakt os på telefon alle hverdage (09-15), på email kundeservice@garant.nu eller chat på Garant.nu

Prismatch

Din garanti for en god handel

Din garanti for en god handel
Hos Garant går vi meget op i, at vi har de rigtige varer til den rigtige pris. Vi matcher altid laveste pris på et identisk produkt hos en konkurrent med fysiske butikker og webshop i Danmark.

Contact info

Promotion box for Garant

Book gulv- eller gardinbussen

Vores eksperter kommer hjem til dig - uforpligtende og helt gratis.


4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(2,950)

457 reviews in the last 12 months

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Rated 5 out of 5 stars

A very good selection of rugs…

There was a very good selection of rugs online with plenty of photos so you could clearly see a detailed view of each rug. I ordered online and was able to pick up my rug at the local Garant in less than a week.

April 27, 2023
Garant logo

Reply from Garant

Hi Judith.

Thank you so much for your 5-star Trustpilot review.

We really appreciate you sharing your positive experience with shopping at garant.nu.

Have a lovely afternoon.

Best Regards
Lise / Garant Customer Service

Rated 5 out of 5 stars

God fin behandling via telefon samt…

God fin behandling via telefon samt levering af en rar chauffør

February 26, 2023
Garant logo

Reply from Garant

Hej Lone

Tusind tak for de 5 stjerner! Vi sætter stor pris på, at du har taget dig tid til at anmelde din positive oplevelse omkring dit køb på vores webshop.

Vi håber, at kunne hjælpe dig igen en anden gang - enten på webshoppen eller i en af vores butikker :)

Ha' en rigtig god dag!

/Lise, Garant kundeservice

Rated 5 out of 5 stars

Fantastic shop.

Fantastic shop.. and very good service .. you can find everything you need for your home.. we love it and we will visit again and again.. thanks Garant. : )

August 6, 2020
Unprompted review
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Reply from Garant

Hi Yaso
We are so happy you like our shops so much. We have many thing in store for future interior design and decorations, and we hope you’ll like it just as much if not more. We are glad to have such loyal customers, and are happy and waiting for you next visit. We hope to always do our best, and give our customers the service they deserve.
Best regards Tidde

Rated 4 out of 5 stars

You need to know what you need not just what you want

If you know exactly what you need then it likely is a good place. We wanted some solid light blocking in the bedroom and living room. We never got really satisfied with their solution and experienced them getting a bit impatient on us.

Aalborg store.

Edit: They reacted to my 2 star review and were very willing to improve our experience. They changed materials and even added an extra curtain. If this had happen in the first place then they would have gotten 5 starts for sure!

May 15, 2020
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Delivery was stated to be 10-14 days, but we received the floor in 4 days. Thank you.

December 7, 2019
Unprompted review
Garant logo

Reply from Garant

Hi Grant
Thank you. We are glad you appreciate the prompt delivery.
Best regards, Tidde

Rated 1 out of 5 stars

Unprofessionals

We have now ordered twice from Garant (Østerbro unit, in CPH) and been very disappointed.

Both times the company came home to us to do the measurements of windows. Excellent service so far. The issues came afterwards, when ordering. Both times we lacked a proper specification of order(material, measurements etc). Even though, we chose to trust everything was ok. And it was, the first time-although we then had an extremely long delivery time (communicated a couple of weeks after the order). Yesterday, we called the company to hear what had happened to our second order, 3 weeks after clear order(verbally, in store). At the order we were promised a delivery time of appr 2 weeks. The answer from the sales resp was that there wasn’t any order, not even an excuse. If I would have known, I’d have placed an order somewhere else. Now we are forced to measure everything from scratch(since no measurements are never communicated) or call out another” gardinbuss” AND wait another 2-3 weeks -at best, to receive our blindes (rullgardiner).

Their products are nice. The service with gardinbuss likewise. But the professionalism with handling and ensuring a proper order, which should be the easy part, is just under ALL criticism. Never again.

April 27, 2019
Unprompted review
Rated 5 out of 5 stars

Super professional and helpful

I went to Garant Herlev to buy some curtains. I had my measurements and they helped me thoroughly to figure out what products would fit best, how to mount and so on. They gave me very professional advice and with extreme kindness and patience (I am definitely not an expert and I don't even speak Danish). I also asked about another product I was looking for, and even though they don't sell it, they still gave me great advice on the options that exist on the market and on the best way to look for that product.
A few days later I had to cancel my order for the curtains (for reasons due to me, unrelated to the products) and they were super helpful with that too and made the process very easy for me.
I feel that they really want happy customers and they do what it takes to have that. This is now my go-to place for anything related to floors, carpets, windows etc.

November 4, 2018
Unprompted review
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Reply from Garant

Hi Davide
Thank you for your great words. I'm glad you share your experience.
Regards Tidde

Rated 5 out of 5 stars

Super god behandling

Super god behandling, meget tilfreds med produktet og opsætningen.

July 23, 2017
Unprompted review
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Reply from Garant

Hej Henrik
Tak for din anmeldelse, vi er rigtig glade for at alt har levet op til dine forventinger.
Fortsat god sommer :-)
Hilsen Lise-Lotte

Rated 5 out of 5 stars

Excellent service!

Very much satisfied with service and customer support!

February 6, 2017
Unprompted review
Garant logo

Reply from Garant

Hi Maria
Thanks, always nice to get some feedback. We try to do our very best and keep the customer, top of mind always..

BR Lise-Lotte

Rated 5 out of 5 stars

Super service.

Bare super service:-))

March 12, 2016
Unprompted review
Garant logo

Reply from Garant

Tak det er vi super glade for at høre. Du er altid velkommen igen en anden gang.

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