GardenSkill Reviews 23

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

My order arrived well-packaged the day after ordering - fast service or what? And this ignores the excellent prices. So FIVE STARS for Value too. And this is the first time I've been asked to rev... See more

Rated 3 out of 5 stars

Ordered a large pop up butterfly cage for my raised bed. The item arrived quickly and is as described, however the first puff of wind and the whole cage flew off the bed, despite being pinned down wit... See more

Rated 5 out of 5 stars

Made an order for a fruit cage and in error ordered additional items which I didn't actually need. I had a call from the company and a very pleasant and helpful chap on the phone ran through my order... See more

Rated 5 out of 5 stars

I bought a couple of these cages to start with and I was so pleased that I ordered two more. They fit perfectly on a 1 metre square raised bed and have the advantage over the 1 metre square cages that... See more

Company details

  1. Garden Center

Written by the company

GardenSkill is one of the UK's leading plant protection, grow-your-own and gardening specialists, with an award-winning range of fruit cages, raised beds, planters, poly tunnels, cloches, vegetable grow frames, organic fertilisers, garden netting, chicken runs and much more. We are gardeners first and foremost, and our unique product range is designed with gardeners in mind. This means: quick to build, easy to use and built to last, giving you more time to focus on what matters - your garden goodies!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

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Rated 5 out of 5 stars

5 Star Service

I can’t thank you enough for the 5 star service I have received and how you pulled it out of the bag to get my delivery to me! Absolutely fantastic service 👍

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very good company, innovative equipment

I bought a lot from gardenskill around 2011, for my allotment. I moved and so did my equipment, the raised beds and big popups went to family for re-use in 2019

New allotment in 2024 and I am starting again. Gardenskill is my go-to. I quickly built 4 gardenskill raised beds on my new plot and have tried the new pop ups, which stayed exacly in place through red warning storm darragh

I am just about to order again, delivery is very quick and everything is easy to assemble

December 6, 2024
Unprompted review
Rated 3 out of 5 stars

Good ordering experience, butterfly cage collapses

Ordered a large pop up butterfly cage for my raised bed. The item arrived quickly and is as described, however the first puff of wind and the whole cage flew off the bed, despite being pinned down with the provided pegs. We installed guy ropes and it still kept collapsing at the middle section so we have now got it propped up with bamboo canes. Can't say I am that impressed with the cage, but hopefully now it will stop collapsing and do it's job to keep the butterflies off my brassicas!

April 6, 2024
Unprompted review
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Rated 5 out of 5 stars

Fruit cage order error

Made an order for a fruit cage and in error ordered additional items which I didn't actually need. I had a call from the company and a very pleasant and helpful chap on the phone ran through my order and explained all, changed my order and gave me a refund for the items I didn't need. The order also came very quickly thereafter. What a refreshing change to get exemplary customer service like that. I sure it will now be my go to page for similar items. Thanks

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

50cm square pop up cages

I bought a couple of these cages to start with and I was so pleased that I ordered two more. They fit perfectly on a 1 metre square raised bed and have the advantage over the 1 metre square cages that you can plant and harvest different crops at different times without the hassle of either leaning into/across the cage or removing it. I had a couple of questions about the product and their Customer Services people responded positively and promptly. There is continuity with their CSD in that I always had communication with the same person. (Thank you Simon, if you read this). I look forward to browsing through the catalogue and buying from them again.

July 11, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service

Very prompt responses to my emails and very helpful in advising me what I needed to raise the height of my existing raised beds (bought several years ago from a different company, now out of business). One short phonecall to make the payment, and my bespoke order arrived a few days later.

March 31, 2018
Unprompted review
Rated 5 out of 5 stars

EXCELLENT CUSTOMER FOCUS

My order arrived well-packaged the day after ordering - fast service or what?
And this ignores the excellent prices. So FIVE STARS for Value too.
And this is the first time I've been asked to review service by the same independant retailer (unlike Ebay who do it whether their customers like it or not and Amazon ditto re their 'review' process). This is clearly indicative of the priority this company gives to customer care.
Well done.

January 28, 2013
Unprompted review
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Rated 4 out of 5 stars

PLASTIC BEDDING FRAMES

Arrived well wrapped and packaged, they were left outside the front door which is at the front of the house despite a request to leave them at the rear. The product is very good as described

February 15, 2012
Unprompted review
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Reply from GardenSkill

Thank you for your review John. We do our best to pass on accurate customer delivery instructions to the courier companies we use. I'm sorry that the couriers failed in this instance to follow the instructions that were left.

I hope that you are continuing to enjoy your products and please get in touch if you need any further advice or information. We will certainly try to make sure the couriers get the delivery right next time!

GardenSkill

Rated 2 out of 5 stars

Less than satisfactory on my first experience

The 20kg bag of Mobacter was badly packed in a cardboard box roughly sealed with Sellotape, and it was beginning to leak when I found it. It was also propped up in the porch without any note through the letterbox. I have no idea when it was delivered, but I have a strong suspicion that there was someone in the house at the time. The product had better be good!

February 6, 2012
Unprompted review
GardenSkill logo

Reply from GardenSkill

Thank you for your email and I'm sorry you weren't entirely happy with your delivery. We spend time making sure all our products are well packaged, and only use reputable and well-known courier companies to deliver our goods. We would urge all our customers to get in touch directly if there are any problems with delivery, and we will do everything we can to resolve the problem as soon as possible.

I hope you enjoyed your MO Bacter and found it worked well on your lawn, and please feel free to get in touch if we can be of further assistance.

Simon, GardenSkill

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