Gasteam 

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Rated 1 out of 5 stars

I wish I could give zero stars. They took £2250/- from us as a deposit for boiler replacement in Sep '20. Since then they kept rescheduling installation date and now they have stopped responding to ou... See more

Rated 5 out of 5 stars

Having used Gasteam for a number of years for our landlord’s gas safety checks we had the mis fortune of a boiler break down.at home . After contacting Gasteam we had a very quick response and the fau... See more

Rated 1 out of 5 stars

There engineer took off mid way through a service with parts off our boiler. Leaving us with no explanation or paperwork the next day. Gas team then blackmailed us, refusing to return the parts witho... See more

Rated 5 out of 5 stars

We used Gasteam for 2 properties requiring replacement boilers in 2 months. The prices offered were very keen , and as importantly the work could be carried out quickly within a week or 2. Well d... See more

Company details

  1. Plumber
  2. Gas Installation Service

Information provided by various external sources

Helping our customers with their Gas, Heating and Plumbing problems since 1998.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Took our money and ran away

I wish I could give zero stars. They took £2250/- from us as a deposit for boiler replacement in Sep '20. Since then they kept rescheduling installation date and now they have stopped responding to our emails & calls. Not a single penny's worth of work was carried out. Beware of any companies run by director of this company.

December 21, 2020
Unprompted review
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Rated 1 out of 5 stars

stay away

There engineer took off mid way through a service with parts off our boiler. Leaving us with no explanation or paperwork the next day. Gas team then blackmailed us, refusing to return the parts without full payment for the service that was not complete.
Still no explanation as to why the engineer removed the parts and took off leaving us with no hot water for 2 days in the winter.

March 19, 2020
Unprompted review
Rated 1 out of 5 stars

If I could rate Gasteam lower than bad…

If I could rate Gasteam lower than bad I would! I live at home with two young children and called Gasteam out to service the boiler yesterday. A Gasteam engineer turned up and after twenty minute advised me I had a gas leak. There was no gas leak prior to his arrival. He advised me that he would call someone else and get them to come anc check. A member of staff from SGN came shortly after, and advised that he does not understand where the leak has come from, it didn’t make sense. He advised that the engineer from Gasteam seemed awfully dodgy. The Gasteam staff left as soon as the SGN engineer arrived, without giving me any further information. I don’t even have his name. I was handed a safety warning notice as the gas had to be cut off. I couldn’t use my shower, cook food and had no heating.... still have none of this. I had an engineer visit today from a different company who advised me that two parts had been removed from the boiler, which had consequently cause a gas leak. The boiler cannot be repaired without these parts. Subsequently, I have contacted Gasteam, and am awaiting a phonecall however it has been nearly a day. I am now getting no answer when calling. I am now cold within my own home, I can’t cook dinner for my children and none of us can have a shower. I’m not only disgusted in the first member of staff who left without fixing a fault he caused and leaving me and my children without hot food, heating and hot water, I am also disgusted that Gasteam have failed to get back to me and gone to their warm homes to eat their warm food and have a hot bath! In these current circumstances, this is diabolical!

March 18, 2020
Unprompted review
Rated 5 out of 5 stars

Gas Central Heating Installation

Gasteam replaced the existing electric heating system in my house with a gas central heating system comprising of a combi boiler, five radiators and pipework. Several months on and I've had no problems. The quote was also competitive and the after service has also been great.
I wouldn't hesitate to recommend them to anyone looking to get gas central heating installed.

June 27, 2018
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Rated 5 out of 5 stars

Gasteam 😊

I would highly recommend gasteam to anyone requiring their services. The work they carried out was to a very high standard, the staff were very polite, helpful and punctual. Very happy with their service and will be most definitely be using them again in the future.

April 10, 2018
Unprompted review
Rated 5 out of 5 stars

Gasteam feedback - New Boiler installation

Good and Prompt service - Andrew set expectation correctly and gave all information upfront. He has a good team who knows the job. After couple of days of installation, there were some minor adjustment and he came quickly to resolve them.

March 20, 2018
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Rated 5 out of 5 stars

Amazing service

Amazing service, very knowledgeable. Helped me install a new boiler as well get the MK national energy foundation cash back too.

March 15, 2018
Unprompted review
Rated 5 out of 5 stars

My boiler was on its last legs and gave …

My boiler was on its last legs and gave up during the coldest November possible. I spoke to Dave who assured me his team could replace the boiler in the 2 days allotted. His team did a wonderful job. Pipework is clean and professional. Fitting the flue to the roof was done with ease. Also flushed the system to make sure pipes are clear and clean.
Always recommended as very professional company.

January 15, 2018
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Rated 5 out of 5 stars

Highly Recommended

Excellent service, communication and price. Friendly and helpful engineers. Would happily recommend to friends and family.

January 11, 2018
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Rated 5 out of 5 stars

On time and great

Although there was delay in them being able to help Andrew arrived on time, was really nice and did the job - brilliant. I will be advising people I know to contact Gasteam

November 29, 2017
Unprompted review
Rated 5 out of 5 stars

Good service, friendly and professional

I have been using Gasteam for some years and they come highly recommended. As usual, my boiler was serviced properly. The staff are friendly and professional.
They come highly recommended.

November 28, 2017
Unprompted review

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