gbics.com Reviews 434

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

GBICS have been fantastic, Contacted Support for a solution to a interconnection Oddity and they responded within the hour. Products were shipped that day and tecieved am next day. Fantastic Knowle... See more

Company replied

Rated 5 out of 5 stars

Never have I experienced customer service like this!! These guys go above and beyond. We recently had a job migrating a server cabinet and as a result we managed to lose a PSU for a media convert... See more

Company replied

Rated 5 out of 5 stars

We needed some transceivers and fiber optic cables quickly for a customer project and gbics.com was the perfect supplier. Their website and pricing was very clear, requiring very little time to put t... See more

Rated 5 out of 5 stars

If I could give the Gbics team 6 stars I would. My company has dealt with gBics several times over many years and each time they always amaze us with their customer service. Fast delivery, follow... See more

Company replied

Company details

  1. Fiber-Optic Products Supplier
  2. Computer and Accessories Store
  3. Computer Hardware Manufacturer
  4. Computer Networking Center
  5. Computer Store
  6. Telecommunications Equipment Supplier

About gbics.com

Written by the company

Visit Our store Shop transceivers Shop aoc & dac Shop mtp (mpo) cables Shop network hardware

GBICS Data Centre Infrastructure Products are available via multiple sales channels including online retail and our direct channel partner programs.

GBICS.com was launched in 2011 and was the first website dedicated to selling MSA grade compatible transceivers directly to the end user. Today the online business stocks over 1,000 GBICS Data Centre Infrastructure products and serves 4,000 registered customers from both the private and public sectors, in the UK and across the globe.

GBICS Connect is our channel partner program providing IT resellers and service providers with value-add support and logistics services, GBICS product discounts and sales incentives through a partner portal and a team of specialist account managers.

However you chose to engage with GBICS, you’ll quickly realise that customer service is our number one value. We continue to invest in people, labs and innovation to ensure that our products are at the leading edge and backed up by world-class support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

434 reviews

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Rated 5 out of 5 stars

Very Fast Service and Great Technical support too

GBICS have been fantastic,
Contacted Support for a solution to a interconnection Oddity and they responded within the hour.
Products were shipped that day and tecieved am next day.
Fantastic Knowledge and service

March 3, 2026
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Reply from gbics.com

Thanks for the review and glas we could help.

Rated 5 out of 5 stars

Best recommendations

We are long term returning customer. This guys are top class.

February 4, 2026
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Reply from gbics.com

Thanks Taras, review appreciated!

Rated 5 out of 5 stars

Super high quality customer service

Super high quality customer service; Like ridiculously attentive and very professional.
The guy sending my package called to check that i had the correct revision before posting. Package arrived the next morning. Really happy to support this company.

November 5, 2025
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Reply from gbics.com

Thanks for the review Ryan.

Rated 5 out of 5 stars

Great Service! 10/10

I recently had the pleasure dealing with Aisling. She was absolutely great and made sure my order was on time even part shipped some even though they were a day apart. Keep up the good work. Thanks for a great service.

October 20, 2025
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Reply from gbics.com

Glad to be of service and thanks for the review!

Rated 5 out of 5 stars

Speedy Dispatch

Package was dispatched on the same day despite my order came after the 1PM deadline.

September 9, 2025
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Reply from gbics.com

Thanks very much for the review. Just to confirm our order cut off is 4pm.

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