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GB Liners Limited Reviews 4,491

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, noting that they made the moving process smooth and stress-free. Many people highlighted the excellent service, from initial quotes to careful packing and timely delivery, often mentioning that nothing was too much trouble for the teams. Consumers also appreciated the quality of the service, with items arriving safely and intact. However, some customers also noted occasional issues with delivery schedules, where the actual delivery took longer than initially communicated. Additionally, a few people mentioned that the initial assessment of items to be moved sometimes overlooked potential difficulties, such as large items that couldn't be removed from upstairs.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the professionalism,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the efficiency,... See more

Customer service

Clients share positive opinions on customer service, highlighting the helpfulness and efficiency of the... See more

Quality

People report positive experiences with quality. Customers consistently praise the careful packing, noting... See more

Based on these reviews

Rated 5 out of 5 stars

We chose GBLiners to carry out our recent move based on the reviews that we read. We have not been disappointed. From the first visit to discuss our needs and plan the move everything was carried out... See more

Rated 5 out of 5 stars

GB Liners Hereford Branch were faultless in completing our move. From the initial quote, follow up and then fitting us in at short notice after several delays, the move went very smoothly. Special men... See more

Rated 5 out of 5 stars

The whole service was professional, friendly and efficient.From our first contact with Jonathan the surveyor, to Mandy in the Ciren office and the 2 teams who moved us into storage and then out aga... See more

Rated 5 out of 5 stars

I had planned a move from Wales to Brighton with a local removals company and it had been agreed that my belongings could be stored at the new house. However as we had not completed on the house this... See more


Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Storage Facility

About GB Liners Limited

Written by the company

ARRANGE A QUOTE ONLINE BUDGET CONTACT US
Who are GB Liners?

GB Liners is the UK’s premier removal and storage company carrying out local, national, European and international moving. We are a third-generation family run business established in 1923 and now have a network of 11 branches from Aberdeen in the North to Brighton in the South. We are big enough to cope but small enough to care.

Why trust GB Liners to handle your move?

We have over 100 years' experience and continue to pride ourselves on quality. We provide full training to all of our team at our in-house training school and we offer all employees the option to become shareholders in the business.

We provide a professional moving service all around the UK, to and from Europe and Worldwide too, as well as operating our own sizeable range of bespoke removal vehicles, enabling us to manage any type of move. We also have plans to introduce electric vehicles in the near future.

We are long-standing members of the British Association of Removers (BAR) and their prestigious overseas group for international moving. We abide by their Code of Practice approved by the Trading Standards Institute, meaning you receive the best service and level of reassurance.

Above all else, we care about our customers and work hard every day to deliver a flawless customer experience. Take a read of our 'excellent' Trustpilot reviews!


Contact info

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Your move starts here

Arrange a quote by simply completing our short online form

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 90% of negative reviews

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Rated 5 out of 5 stars

A very professional and personal moving experience.

A very professional and personal moving experience with GB Liners Cheltenham. Great care taken by all the team involved and a quiet efficiency to ensure in all the “upheaval” of a house move, everything went to plan. Thanks to Sam and all the team.

March 25, 2026
Rated 4 out of 5 stars

The team of removers were excellent…

The team of removers were excellent friendly and efficient with everything well packed.
Unfortunately there had been a mix up with dates with the surveyor which led to a stressful couple of hours. But the Operations team fixed the problem,very grateful to them .

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Cheltenham move

Really good comms in advance, very accommodating on changes, arrived on time, crew really helpful and efficient on collection and delivery.

April 11, 2026
Rated 5 out of 5 stars

Moving house for a new start in life.

Everything went as planned - almost to the minute! The Cheltenham branch of GB Liners planned and handled this somewhat complicated move to perfection. The crews on the vans gave a very professional touch to all aspects of the removal - sensitive to our needs and well experienced in how items should be handled. We believe we could have saved money by shopping around, but we knew GB Liners had the experience and resources, so we had no concerns.

April 11, 2026
Rated 5 out of 5 stars

Cheltenham Branch GB Liners

Tony and Brian from the Cheltenham branch were fantastic. Very courteous to our old neighbours whilst we had to block them in, and wow they worked hard! We have loads of stuff and an awkward staircase, but nothing phased them throughout the 3 days. Correspondence from the office branch was very easy. The whole process was faultless. Can't recommend enough

March 26, 2026
Rated 5 out of 5 stars

A professional team who made the packing less stressful

Found all of the team both friendly and professional, arrived on time and they were so quick in getting things packed and loaded. They were really helpful when I had questions and extremely thorough to ensure nothing was left behind. Made a stressful couple of days easier.

March 25, 2026
Rated 5 out of 5 stars

Our move

Our move, which was the first in over 40 years, was made so easy and quick with GB Liners. The guys were friendly, helpful and professional and nothing was too much trouble. They worked very hard and we can't praise them enough. We would highly recommend them and would certainly use them again.

April 2, 2026
Rated 5 out of 5 stars

GB Liners organised my move with simple…

GB Liners organised my move with simple efficiency. The workers were punctual,polite, careful and efficient. The whole move was completed with the minimum of hassle.
The office staff were clear and very helpful.
I would happily recommend this company

March 20, 2026
Rated 5 out of 5 stars

Great moving and storage company

GB liners have been great from the start. I used them to move out of my flat last year, store my belongings, and then move into my new house. Amy and everyone I’ve dealt with at the Bristol branch have been friendly and very helpful. I’d happily recommend them to anyone.

March 25, 2026
Rated 5 out of 5 stars

Amazing service

Amazing service. I Was nervouse to move from London to NYC and they made the move and packing be as hassle free as they could.
From billing, insurance and the move itself its all been nice and easy. Would 100% recommend.
Thank you to Mark, Will and Sylvia as well as the whole packing team!

March 31, 2026
Rated 5 out of 5 stars

They did what they said

What made the experience great! Well, this was selling a house in England and moving, so really good to avoid. But if you have to, then GB liners do a great job. Paul kept our option open when the sale was not being confirmed. Mandy accepted that we didn't need to pay to make a box that already existed. The guys did a great job loading. Caroline coached me to create an inventory that might (and did) pass German customs. And the team that delivered to storage and then out flat were exceptional. Thanks to all of them.

April 1, 2026
Rated 5 out of 5 stars

Very flexible and supportive

Very flexible and supportive. We used GB liners to pack and store our belongings. Access to storage was easy to arrange and the whole team were really flexible. Communication was also timely. A shout out to Brendan and his team for a great delivery / unpacking service.

April 7, 2026
Rated 4 out of 5 stars

We moved house from Ludlow (Shropshire)…

We moved house from Ludlow (Shropshire) to Radcliffe on Trent (Notts) on March 24th - 26th. The two removal staff we.had were very efficient, careful in packing our furniture and effects, and responsive to our wishes. The whole move was well planned and organised. Whilst there was some inevitable difficulty in finding particular items, we feel the whole move went well,and we were glad to use GB Liners for.the.second.time.

April 1, 2026
Rated 5 out of 5 stars

An excellent company

Good communication throughout the process. The packers did a very good job and were very respectful of our property. We were moving abroad and they helped support us with all we needed to do to ensure that our belongings got there smoothly.

I would recommend them, and would use again.

March 31, 2026
Rated 5 out of 5 stars

Highly recommend GB Liners

From beginning to end our move went extremely smoothly. The men were very helpful and caring. Nothing was too much for them.
Nothing broken or damaged.

March 19, 2026

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