Good Deals Games Australia Reviews 

542
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that online orders ship out extremely fast and arrive exceptionally well-protected in secure packaging. Buyers consistently note that all purchased products arrive in brand new, pristine condition exactly as advertised on the website. Consumers also appreciate successfully finding hard-to-source games alongside a wonderful variety of additional gaming items. People genuinely love that shopping here offers great overall value with reasonable prices that are cheaper than competitors. Many shoppers mention that the entire purchasing process is completely smooth, simple, and entirely hassle-free from start to finish.

What people talk about most

Delivery service

Customers report great satisfaction with the delivery service, frequently highlighting very quick shipping... See more

Product

Customers consistently note positive experiences with product, highlighting that items arrive in brand new,... See more

Order

Reviewers mention positive feedback about order, noting that packages arrive quickly and in pristine... See more

Quality

Consumers find quality to be positive, consistently reporting that items arrive quickly and in pristine,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a customer since 2023. Every game I purchased was in brand new condition and sealed which I very much appreciate! Estimated time arrival for your package only takes less than a week, packa... See more

Rated 5 out of 5 stars

After preordering Tormented Souls 2 with another company back in August 2024 only for them not have a physical copy saved for me (refund was made 6 months later after constant following up) I di... See more

Rated 5 out of 5 stars

Been buying games here for a few years or so now. Never had any issues with anything, they ship out orders really quickly, things are well packed and no excessive packaging.

Rated 5 out of 5 stars

Bought a Pokemon Booster pack Great value at the time. Have purchased from GD Games previously. All items packaged well and good delivery times.


Company details

  1. Video Game Store

Information provided by various external sources

Buy online video game from our GD Games online video game stores in Australia, we’ve PS3, PS4, Xbox one, Xbox 360 and more best cheap video games on sale now


Contact info

4.9

Excellent

TrustScore 5 out of 5

542 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(542)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

False Preorder (Ensure to Read Edit)

Falsely advertising preorders for the Heat Wave Arena and the Black Bolt/ White Flare sets. They accept payment and preorder, but upon calling inform me they are "misprints" and do not do pre-orders. Be careful the preorders are a scam. I call this as such since selling and charging a product on a platform, yet not actually offering the product fits the definition.

Edit: GD Games took down the Black Bolt/ White Flare Preorder, which was available. The site listed that people had bought it, which conflicted with my call as stated. The company has made the effort to remove the ability to book the preorder for the black bolt/ white flare which match their response below, hence the increase in stars. I am aware even Japan distributors are capitalising on the market and of the difficulty to enable preordering for customers.

March 10, 2025
Unprompted review
Good Deals Games Australia logo

Reply from Good Deals Games Australia

Hi Chris,

First of all, we have no record of any purchase from you, so we have not taken any money from you for any preorder.

Since no payment has been made to us, this cannot be a scam. We understand that Pokémon products are highly sought after and can be difficult to secure, and we’re sorry for any frustration this may have caused.

For Heat Wave Arena, we are accepting orders now, and it can be purchased from our website. However, for Black Bolt/White Flare, we are not taking any preorders, and it is not available for purchase on our website.

If you have any further questions, feel free to reach out.

Best regards,
GDGAMES

EDIT: We no longer take preorders for Black Bolt/White Flare, and the listing has been unavailable for weeks now. For those who purchased earlier, we will do our best to fulfill their preorders. In your case, you have not made a purchase, so we have not taken any money from you.

Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

GD is great

GD is great, games come super quick and always sealed :D always shop here, Customer service is really nice and easy to talk to

December 18, 2024
Rated 5 out of 5 stars

Amazing service

Amazing service, game arrived from Qld to Melbourne within 2 days!
Packaged properly and item was exactly what we wanted.
Great work GD games definitely using again 👏

December 18, 2024
Advertisement
Rated 5 out of 5 stars

Great Service

Products described accurately, communication timely and informative. Products shipped and packaged safely and in good time. Pricing good value

November 18, 2024
Rated 1 out of 5 stars

Terrible cancelled my pre order and is…

Terrible they cancelled my pre order and is with holding my money and now has changed site settings stating I didn't follow their rules I took screenshots dudes cancelled and put prices higher

November 19, 2024
Unprompted review
Good Deals Games Australia logo

Reply from Good Deals Games Australia

Dear Calim,

We understand you’re upset about the cancellation of your order for 22x Prismatic Evolutions Elite Trainer Boxes – Pokémon TCG. Please note that the refund process typically takes 2–3 business days to complete and is managed securely through the Shopify payment system.

To ensure fair access for all our customers, we have set a limit of 2 boxes per customer due to the extremely high demand for this product.

Regarding the price, you purchased the boxes at $99.95 AUD each, which remains the current price. You are welcome to repurchase up to the limit of 2 boxes if you wish.

We hope this clears up any confusion. If you have further questions, please don’t hesitate to contact us.

Kind regards,
The GD Games Team

Advertisement
Rated 1 out of 5 stars

Made a purchase in July and never…

Made a purchase in July and never received!
Purchase through eBay yet my dispute goes unheard
Tracking says it hit my town but it never arrived to my address
Birthday gift for a little boy gone plus my money. Company never helped yet I’m sure there was insurance on this. If only they put my address this never would have happened. Very angry

June 27, 2024
Unprompted review
Good Deals Games Australia logo

Reply from Good Deals Games Australia

According to the tracking by Australia Post (TMP4008300407008099427093), it has been delivered on 4th July.

Australia Post do not cover if the item has been delivered.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look