They won’t refund money because Amazon told me that very sorry someone forget removing account iPad then blocked my account how get can’t log in won’t they shut down already no none told say email to... See more
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See what reviewers are saying
Wanted a SIM free phone for my son.He of course wanted a Apple product, buying refurbished model made it a affordable option. Ordered through Backmarket, phone supplied by Gecko. Easy order process... See more
Wow - this refurbished phone bought through Gecko mobile is in brilliant condition and has surpassed my expectations. It works perfectly, has 100%battery health and arrived on the day as promised. Ext... See more
I had my reservations after reading some of the reviews on here.. but decided to sell my iPhone. I posted in the prepaid packaging - checked the tracker a week later and there had been an internal iss... See more
Company details
Contact info
Unit 16, City Industrial Estate, Michael Browning Way, Exeter, EX2 8DD, EX4 3SR, Exeter, United Kingdom
- 03333 447047
- support@geckomobilerecycling.co.uk
- www.geckomobilerecycling.co.uk
4.6
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with the claim on the…
Very happy with the claim on the warranty we had to make. A replacement phone was sent out fairly quickly.
March 12, 2023
Unprompted review
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Quick delivery of a good item.
March 6, 2023
Unprompted review
Great customer service
Fast delivery, great I phone...love this company
March 9, 2023
Unprompted review
Top Service
Can’t fault it. Placed the order on 9th March in the evening, arrived on the morning of the 11th. Communication good, speed amazing, phone is probably in better condition than I expected with it being the lowest rated refurb phone. Very impressed
March 11, 2023
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Great company to deal with
Great company to deal with. Fast and efficient service.
March 11, 2023
Unprompted review
Very good condition and delivered…
Very good condition and delivered quickly- very impressive. Thank you
March 9, 2023
Unprompted review
The phone looked like it was a new one
The phone looked like it was a new one. Very impressive service from gecko mobile would highly recommend them.
March 9, 2023
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Battery health 89%
March 8, 2023
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Overall it was great
Overall it was great especially the product and delivery.
March 7, 2023
Unprompted review
Backmarket exceeded my expectations!
I ended up ordering a phone 3 times as the first two had problems (one being an error in my address). Backmarket were really great about it even calling me and leaving a message. Everything was sorted and my phone arrived in excellent condition. I had already ordered a phone with another company and sent it back as the battery was rubbish. This phone is much better and even came with a charging cable.
March 7, 2023
Unprompted review
I bought an iPhone from this company on…
I bought an iPhone from this company on eBay for someone else. It came on time and all appears to be in order! Some basic set-up instructions would have been nice but otherwise we are pleased with the purchase.
March 7, 2023
Unprompted review
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iPhone better condition than expected, fast postage
The iPhone I bought was graded 'C' by their scale, but arrived in much better condition than expected. Ordered at 14:00 on a Friday and phone was with my by Monday morning, very fast postage. Highly recommend these guys!
March 3, 2023
Unprompted review
Been looking for an iPhone for a while
Been looking for an iPhone for a while. Gecko Mobile was the only site that had the phone in the condition I wanted at the price I wanted. I may have been lucky, but Gecko Mobile seem to get the good phones and good prices in the same room. Cheers.
February 13, 2023
Phone as described and delivered fast
March 6, 2023
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Definitely above average
I’ve bought quite a few phones from various retailers and since I discovered Gecko, I’ve bought all of them from there. They’re often cheapest but they’re also fast, hassle free and the phones are always as described. Several other retailers mis-describe phones, send the wrong one then charge fees for doing so and faff. Gecko are the only one I bother to look at now.
February 19, 2023
Unprompted review
2nd time I have purchased from Gecko
2nd time I have purchased from Gecko. Very happy with the phone and service so far
October 23, 2022
Unprompted review
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