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Gemondo Jewellery Reviews 

371
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide variety and high quality of the jewelry, especially the diverse selection of gemstones available. Many highlight the fast and efficient delivery service, noting that items often arrive quickly and are well-packaged. People also find the products to be reasonably priced, offering excellent value for their cost, and the overall shopping experience and customer service are consistently described as excellent. However, some customers noted that certain items, particularly jewelry, appeared smaller or more dainty than depicted in online images or descriptions. A few people also experienced slower delivery times than anticipated, occasionally resulting in purchases arriving too late for their intended use.

What people talk about most

Product

People report positive experiences with product, often praising the quality, design, and overall appearance... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the beautiful design, workmanship, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Service

Clients share positive opinions on service, with many describing it as excellent, great, and amazing.... See more

Price

Customers had positive experiences with price, consistently praising the good and fair pricing of products.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The online platform for purchasing gifts was easily accessible, and the variety of photo depictions of the various products made it easy to choose what I wanted. The Lapis earrings that I chose were d... See more

Company replied

Rated 5 out of 5 stars

I love their variety and quality of jewellery especially because of all the different gemstones to choose from. Also their customer service is wonderful! I emailed to say I lost the back of an earring... See more

Company replied

Rated 5 out of 5 stars

Pendant arrived quickly and beautifully packaged with an interesting card with details of the stones. It is a 70th birthday present and has 6 sapphires and a diamond in the middle, and is made of 9 c... See more

Company replied

Rated 5 out of 5 stars

Beautiful ring, great quality at a great price. Bought this lovely ring as a birthday gift for my daughter & she absolutely loves it. Arrived quickly, well packaged & presented in a cute gift box. Wil... See more

Company replied


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Designer

About Gemondo Jewellery

Written by the company

Gemondo is an established jewellery brand specialising in beautifully crafted gemstone jewellery designed for everyday elegance and meaningful gifting. Founded in 2006, Gemondo has built a strong reputation for offering high-quality jewellery that celebrates the natural beauty and individuality of coloured gemstones.

The brand offers a wide range of jewellery including rings, earrings, necklaces, and bracelets, featuring a diverse selection of ethically sourced gemstones such as emeralds, sapphires, rubies, amethysts, opals, and many more. Each piece is thoughtfully designed to highlight the unique character of the gemstone while combining classic craftsmanship with contemporary style.

Gemondo is committed to responsible sourcing and sustainability. The company works with trusted suppliers and follows ethical practices to ensure transparency throughout its supply chain. Many collections feature responsibly sourced materials and precious metals, supporting a more sustainable approach to jewellery production.

With customers across the UK, Europe, and international markets, Gemondo combines accessible pricing with fine jewellery quality, making gemstone jewellery available to a wider audience. The brand is known for its distinctive collections, expert gemstone knowledge, and dedication to helping customers celebrate life’s moments with jewellery that tells a story.

Through its online platform, Gemondo continues to bring the timeless beauty of coloured gemstones to modern jewellery lovers around the world.

Written by the company

Free UK Delivery
Free UK standard delivery available on all orders, expedited options available.
Easy Returns
We offer a comprehensive returns policy, with easy returns through our partnerships with Royal Mail: UK customers (https://www.royalmail.com/track-my-return/create/731) EziReturns: International customers (https://gemondo.ezireturns.com/)

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

371 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(371)

108 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

I liked the great range, quick delivery and the certificate of authenticity.
Two suggested improvements: better quality gift wrapping and secure payment facility / bank verification process.

February 21, 2023
Rated 5 out of 5 stars

I just received my jewellery omgggg…

I just received my jewellery omgggg it’s so beautiful. I got the heart locket and some other stuff I’m in love. My order arrived so quickly and with certificates of authentication. So beautifully made and affordable!! I’ve been looking for Victorian/ vintage style jewellery for a long time and these are perfect. Thank you so much!!

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

The website was very easy to navigate

The website was very easy to navigate. I selected a pair of earrings for a friend's 50th birthday. I paid to have them gift wrapped & a message included. The delivery was quick. I was delighted that the packaging was secured but not too much waste and the gift wrap was so nice. My friend was overjoyed with the item & the quality of giftwrap. A brilliant experience. Well done!!!

January 27, 2023
Rated 5 out of 5 stars

Lovely

Lovely, unique designs of consistently great quality. I just wish the website was better designed and included pictures of jewellery on models.

January 11, 2023
Unprompted review
Rated 5 out of 5 stars

No problems

Nice jewellery, designs just that little bit different to a lot of the stuff out there. I bought a necklace for my wife for our 20 year wedding anniversary and she loves it. Delivery was swift.

December 19, 2022
Rated 5 out of 5 stars

Beautiful

The photos of the ring does not do it justice, it's absolutely gorgeous!! Sizing was correct too, fast delivery.

November 20, 2022

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