As other customers have said, this product burns! It came with my FFF box, at first I was very excited! Now I doubt anyone should buy this, stop with all the fake answers and actually tell us why it d... See more
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Like several others, this stuff started burning almost immediately after applying it to my face - I washed it off - it’s terrible!! It wasn't "tingling" - it was straight up BURNING - I'm sick of s... See more
Company replied
I submitted my order in mid June and the shipping was finally sent on 29 June. It is now August 2nd and I still don’t have my order even though I received an email over a week ago that my order was co... See more
I washed my face and then started putting it on and it immediately started "burning." I washed it off, and read the ingredients and saw all the citrus in it and decided I applied it too soon after was... See more
Company details
Information provided by various external sources
Harnessing all-natural wonders of the skincare world – the outback's millennial pink kaolin clay, healing purple bentonite clay and impurity-purging white activated charcoal – along with supercharged straight-from-the-earth superheroes (including old man weed, desert lime and Kakadu plum) our trio of Generation ClayTM masks make the case for going Aussie, and au naturel, stronger than ever before.
Contact info
303/17 Farrell Ave, 2010, Darlinghurst, Australia
- hi@generationclay.com
- www.generationclay.com
2.0
Poor
32 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Burnt my face (worse than a sun burn)
Got this in my FFF box, it burnt my face so bad.! It’s 8 days && my face is starting to peel. It hurts to put anything else on my face. The sad part is, I don’t have sensitive skin... like at all... I can use alcohol as a toner if needed cause I’m so oily. This mask has made me have to consistently moisturize my face through out the day. Not bashing the company, just want to warn other possible/curious consumers.
June 15, 2019
Unprompted review
Reply from Generation Clay
Hi JB,
Our products tailor for all skin types, as we wanted to create a skincare line that speaks to every consumer.
As with all skincare products, a patch test should be completed before applying a full treatment. You may also try using a thinner application of the mask or use it as a spot treatment for acne.
The tingling sensation the mask employs -- the invigorating feeling is totally normal and indicates that the Active Botanicals are hard at work to reveal positively glowing dewy skin.
Feel free to contact us should you need further assistance.
Regards,
Victoria
Customer Care Team
Hi@GenerationClay.com
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This burned my face so bad
This burned my face so bad, I got it in my fab fit fun box and I didn’t read reviews before trying, my bad, but it’s so bad! I don’t even have sensitive skin at all, I was really excited to try too.
June 15, 2019
Unprompted review
Reply from Generation Clay
Hi McKenzie,
Our products tailor for all skin types, as we wanted to create a skincare line that speaks to every consumer.
As with all skincare products, a patch test should be completed before applying a full treatment. You may also try using a thinner application of the mask or use it as a spot treatment for acne.
The tingling sensation the mask employs -- the invigorating feeling is totally normal and indicates that the Active Botanicals are hard at work to reveal positively glowing dewy skin.
Feel free to contact us should you need further assistance.
Regards,
Victoria
Customer Care Team
Hi@GenerationClay.com
Burned my face!
As soon as it touched my skin it was burning! Not a little, unbearable. I immediately washed it off and I do not have sensitive skin. Do not reccomend!!
June 9, 2019
Unprompted review
Reply from Generation Clay
Hi Krista,
Our products tailor for all skin types, as we wanted to create a skincare line that speaks to every consumer.
As with all skincare products, a patch test should be completed before applying a full treatment. You may also try using a thinner application of the mask or use it as a spot treatment for acne.
The tingling sensation the mask employs -- the invigorating feeling is totally normal and indicates that the Active Botanicals are hard at work to reveal positively glowing dewy skin.
Feel free to contact us should you need further assistance.
Regards,
Victoria
Customer Care Team
Hi@GenerationClay.com
My skin felt so refreshed after using…
My skin felt so refreshed after using this mask. Love the purple colour too super cute. I would recommend this product
March 18, 2019
Unprompted review
Burned my face like no other
Burned my face like no other. Will never use again. This is my personal consumer warning.
December 25, 2018
Unprompted review
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A cheap rip off of sand and sky
A cheap rip off of sand and sky. Everything about this product is identical, could've at least been unique with the packaging!
June 6, 2018
Unprompted review
LUXURIOUS CLAY MASK!
LUXURIOUS CLAY MASK!
I wanted to try this mask because I love masks and because I'm always traveling from different cities all the time I thought that the Urban Defense would be great ... and it was! From the moment I opened up the box, I knew it was going to be amazing. They literally had me at the packaging. I used the mask for a week and my skin has seriously improved! My face feels refreshed! I feel like my skin got tighter, my pores shrunk, my skin looks brighter. I could especially see a difference when I put my makeup on, it looked super smooth!
I would totally recommend this!
May 7, 2018
Unprompted review
My new favourite!
My new favourite!
I'm loving this so much, it's made my skin feel so smooth! Plus the cute colour makes it a bit more fun :P
May 4, 2018
Unprompted review
clay mask junkie
If you’re a clay mask junkie, you need to try Generation Clay’s Urban Defense Purifying Clay Mask it’s perfect for brightening and gently purifying. I am sensitive and it has not irritated my skin what so ever. My skin feels so soft after each use!
May 2, 2018
Unprompted review
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In love!
Everyone at the company is amazing and so trustworthy. I personally enjoyed the product. It is gentile, easy to use and made my skin so smooth and clean.
May 2, 2018
Unprompted review
Realy lovely pink clay mask.
Lovely clay mask that refined and brightened my skin after first use. Skin looked fresh and pores appeared smaller. The mask did however make my skin feel a little tight and dry afterwards, but most clay masks do that anyway. Loved the pink colour and that it is Australian made.
May 1, 2018
Unprompted review
smaller pores with one use!
I loved the way the Pink Generation Clay left my skin looking after just one use. My pores looked smaller and my skin was clean, smooth and tight.
May 1, 2018
Unprompted review
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