GDK UK Reviews 

1,270
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 246 reviews, most reviewers were somewhat happy with their experience overall. Many customers frequently praise the friendly, welcoming, and attentive staff, highlighting their helpfulness and efficiency. Reviewers often find the food delicious, fresh, and flavourful, noting the good quality ingredients and generous portions. People appreciate the quick service and the overall positive dining atmosphere. However, some customers also noted significant issues, with several people reporting food being cold, tasteless, dry, overcooked, or having incorrect spice levels. Others experienced problems with order accuracy and completeness, such as missing items or wrong ingredients. Additionally, a few reviewers mentioned unprofessional or rude staff, poor customer service, and concerns about food quality.

What people talk about most

Quality

People report ambiguous experiences with quality, with some customers praising the food as very good,... See more

Product

Clients share ambiguous opinions on product, with some reviewers praising the food as delicious and tasty,... See more

Staff

Customers consistently note ambiguous experiences with staff, with many praising the team as friendly,... See more

Service

Reviewers mention ambiguous feedback about service, with some customers praising quick, efficient, and... See more

Order

Customers had ambiguous experiences with order, with many reporting issues such as incorrect items, missing... See more

Reviews shaping this summary

Rated 3 out of 5 stars

So ive not had a quesadilla since leaving america in August and you know they do it properly over there. Ordered from branch in Chadwell heath. Good chicken nicely seasoned , decent portion but there... See more

Rated 2 out of 5 stars

The guy behind the counter in the Colchester branch could not have been more pleasant. He was welcoming and helpful, everything anyone could want in an employee. But the food was dire, portion s... See more

Rated 5 out of 5 stars

We always travel to Exeter for GDK but they have just opened a branch in Bournemouth!!! The manager, Asan, was an absolute legend, so happy and bubbly. His staff looked shattered but his energy must h... See more

Rated 5 out of 5 stars

I visited German Donner in Sutton Coldfield today, the food was lovely, but what really stood out was the kindness of a staff member around 4pm. I had been upset earlier, and he quietly placed some e... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

German Doner Kebab - Kebabs. Done Right. Gourmet Doner Kebabs. Winner of the Food Awards


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.1

All reviews

(1,270)

246 reviews in the last 12 months

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Rated 5 out of 5 stars

Very nice and tasty food

Very nice and tasty food, best kebab in the UK, very friendly and helpful staff special thanks very much to kate from GDK Maidstone , they do deal from Monday to Thursday buy one get one free

January 15, 2026
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Rated 1 out of 5 stars

After 1 hour and 35 minutes waiting…

After 1 hour and 35 minutes waiting they have cancelled the order without any reason , left us hungry, that’s forth time I have problem with them all different but problems , very bad service I will never order again, avoid at any cost,

January 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Fast efficient service

Fast efficient service. They have a BOGOF offer on at the moment so it's even better value. I was saving my 2nd main and the staff(Cory) offered to keep it warm until I wanted it.
The only downside is they never seem to have the mild curryworst sauce which is part of the draw, which you will understand if you've ever been to Berlin.

January 13, 2026
Unprompted review
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Rated 1 out of 5 stars

Completly messed up my order!

Really disappointed with my takeaway from the Fulham branch today. Ordered two BOGOF OG meals (3 beef, 1 mixed) and the order was confirmed, but got home to find it completely wrong — 1 beef and 3 mixed instead. The chicken was dry and overcooked, and the salad portion was stingy. Very poor experience overall, wouldn't recommend!

January 6, 2026
Unprompted review
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Rated 1 out of 5 stars

Mix Quesadilla with a side order of food poisoning

Ordered a quesadilla from the German Doner Kebab in Colchester. When it arrived it was paper thin and not worth the £14 something that they had charged for the meal. Within a few hours of eating it I began getting stomach cramps and have now had diarrhoea for over 24 hours. Doctors today have diagnosed food poisoning. I had not eaten anything else in the 24 hours leading up to food poisoning. Do not order here if you don’t want to be ill.

December 27, 2025
Unprompted review
Rated 1 out of 5 stars

Glass shard in food

I found a sharp piece of glass in my food, thankfully i found it before i could eat it. Service also took 30 minutes to receive my order

December 28, 2025
Unprompted review

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