David Basterfield has a lot of experience, and it shows in his teaching methods. Because of that, the sessions were well-structured and effective. I was able to understand the material and actually... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I did a refresher course on 28/04/2026 with Rob Doe and Kav Poselay. Both were first class instructors, professional, friendly and when the class started to flag they found the energy to pick up the s... See more
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I honestly was not looking forward to doing this course because I thought it was going to be boring but working with Mr T Tolga Beyaz completely changed my perspective and I have a new found respect f... See more
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Kavita Poselay and Robert Doe were our instructor/assessor for this top up course. It was my first ever top up course and I thoroughly enjoyed it. Both of the team were excellent and engaging, they en... See more
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Company details
Written by the company
Get Licensed is the UK's most-reviewed SIA training provider, rated 4.8 out of 5 from over 33,000 verified Trustpilot reviews. Since 2007, we've helped more than 450,000 people get trained, licensed, and working in the security industry. We run SIA courses at 85+ training centres across the UK, including London, Manchester, Birmingham, Leeds, Edinburgh, and Cardiff, covering Door Supervisor, Security Guard, CCTV Operator, and Close Protection qualifications. Our learners achieve a 95% first-time pass rate. That's not an accident. Our instructors are consistently the most praised part of the Get Licensed experience: real industry professionals who are rated five stars by name, review after review, for making training practical, clear, and genuinely engaging. Every course comes with free eLearning materials and mock exams to help you prepare before you arrive. Our Training Guarantee means free unlimited exam retakes, a price match promise, and a full refund if your course doesn't meet SIA compliance standards. After training, our GuardPass app connects you directly with security employers hiring across the UK, so you're not just licensed, you're working.
Why Learners Choose Get Licensed
Written by the company
- From training to your first job
- Get Licensed doesn't stop at your SIA licence. Our GuardPass app connects you directly with security employers hiring near you, so you go from training to earning, faster.
Contact info
North Studios, The Ridgeway, Millbrook Park, NW7 1RP, LONDON, United Kingdom
- +441472730150
- we.care@get-licensed.co.uk
- www.get-licensed.co.uk
Get free, unlimited retakes
4.8
Excellent
35K reviews
Replied to 93% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Security Course
Had a great course this week, with Shaun Lyttleton and Suhail khourdifi.
Very enjoyable and informative will be doing my next course with them.
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your wonderful feedback! We're absolutely delighted to hear that you had such a great experience on your course this week.
Shaun and Suhail will be thrilled to know that you found the training both enjoyable and informative - they're fantastic instructors who really know how to make learning engaging. We're already looking forward to welcoming you back for your next course with us!
The Get Licensed Team
Great instructor Shaun Lyttleton
Great instructor Shaun Lyttleton , very thorough and hard working . Great course and recommended for door supervisors.
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your fantastic review! We're absolutely delighted to hear that Shaun provided such a thorough and professional training experience for you.
It's wonderful to know that you found the door supervisor course so valuable and that you'd recommend it to others in the security industry. Your feedback means the world to us and helps other aspiring security professionals make informed decisions about their training.
We wish you all the best in your security career!
The Get Licensed Team
I really enjoyed the course
I really enjoyed the course , our trainer Alan Bayford was fantastic , he kept everyone engaged the whole time and made the course fun.
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for this wonderful review! We're absolutely delighted to hear that you enjoyed the course and that Alan kept everyone engaged throughout.
It's fantastic to know that Alan made the learning experience both fun and engaging - that's exactly what we strive for with all our training programmes. We'll be sure to pass on your kind words to him.
We wish you all the best in your security career!
The Get Licensed Team
Alan bayford
Alan made the course very exciting. Helped to understand scenarios and situations alot easier iv enjoyed this course very much.
April 20, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for this fantastic review! We're absolutely delighted to hear that Alan made the course exciting and helped make the scenarios and situations much clearer for you.
It's wonderful to know you enjoyed the course so much - that's exactly what we aim for with all our security training. We'll be sure to pass on your kind words to Alan, who will be thrilled to hear about your positive experience.
We wish you all the best in your security career!
The Get Licensed Team
Totally immersing and on point
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your fantastic review! We're absolutely delighted to hear that you found our security training so immersive and on point.
It's wonderful to know that our approach really resonated with you and provided the engaging learning experience we strive to deliver. Your feedback means the world to us and helps us continue improving our courses.
We wish you all the best in your security career!
The Get Licensed Team
Alan Bayford
Alan Bayford, our instructor for the week of 20th April, was excellent. He demonstrated deep knowledge of the subject and explained everything clearly throughout the course. Highly recommend.
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for this wonderful feedback! We're absolutely delighted to hear that Alan provided such an excellent training experience during your course in April.
It's fantastic to know that his deep subject knowledge and clear explanations made such a positive impact on your learning. We'll be sure to pass your kind words on to Alan - feedback like this truly makes our day.
We wish you all the best in your security career!
The Get Licensed Team
Door Supervisor Course
Great training provided by Alan Bayford, Course was a pleasure and very successful.
Would highly recommend for anyone wanting to get into the security sector.
Great bunch of people in the classroom and a very friendly atmosphere.
April 20, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful review! We're absolutely delighted to hear that you had such a positive experience with Alan and found the training both enjoyable and successful.
It's fantastic to know that you felt welcomed by both our team and your fellow trainees - creating that friendly, supportive atmosphere is something we really value. Your recommendation means the world to us, and we're thrilled that we could help you on your journey into the security sector.
We wish you all the best in your security career!
The Get Licensed Team
Reply from Get Licensed
Thank you so much for your wonderful feedback! We're delighted to hear that Alan made your training experience such a positive one.
It's fantastic to know that his teaching style resonated with you and that the content was delivered in such a clear and accessible way. We'll be sure to pass on your kind words to Alan - feedback like this really means the world to our trainers.
We wish you all the best in your security career!
The Get Licensed Team
Did the door supervisor course my…
Did the door supervisor course my instructor was Alan Bayford wonderful instructor cannot fault. I was so nervous but didnt need to be was welcoming instructor and a welcoming group enjoyed it. Highly recommend... plus i passed the course thankyou
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for this wonderful review! We're absolutely delighted to hear that Alan provided such excellent instruction and created such a welcoming environment for your door supervisor course.
It's brilliant that you enjoyed the experience despite your initial nerves - that's exactly what we aim for with all our training sessions. We really appreciate you taking the time to recommend us and wish you all the best in your security career!
The Get Licensed Team
Alan Bayford was a wonderful and…
Alan Bayford was a wonderful and helping trainer, he went above in beyond and made the class fun and enjoyable. Made it easily to understand the course by explaining things in clear full detail.
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for this wonderful feedback! It's absolutely brilliant to hear that Alan made your training experience both enjoyable and educational.
We're delighted that his clear explanations and detailed approach helped make the course content easily understandable. Alan will be thrilled to know his efforts to go above and beyond made such a positive impact on your learning experience.
We wish you all the best in your security career!
The Get Licensed Team
My experience was great because I have…
My experience was great because I have learnt,unlearned and re-learn.
The trainer is doing fantastic well.
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your wonderful feedback! It's brilliant to hear that your learning experience was so transformative and that our trainer made such a positive impact.
We're delighted that the training helped you develop your knowledge and skills in such a meaningful way. Your kind words about our trainer will certainly be shared with the team.
We wish you all the best in your security career!
The Get Licensed Team
Well interaction and collaboration…
Well interaction and collaboration really helped me to focus on every topic. If I felt unable to understand anything got proper approach and clear understanding from the trainer Ben Mc Cathy and assessor Mark Heyes. So I would say respectful, corporative and helpful.
April 20, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your wonderful feedback! It's fantastic to hear that the interactive and collaborative approach helped you focus on each topic effectively.
We're delighted that Ben McCarthy and Mark Heyes provided you with such clear understanding and proper guidance whenever you needed it. Their respectful, cooperative and helpful approach truly embodies what we strive for at Get Licensed.
We wish you all the best in your security career!
The Get Licensed Team
Did a door supervisor course…
Did a door supervisor course with Ben Mccarthy and it was the best week i’ve had in a classroom.
Top shelf training from Ben very informative, very engaging and his stories are unmatched would attend again Max Powers also very helpful and keeps it real.
April 20, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for this fantastic feedback! It's absolutely brilliant to hear that you had such a positive experience with Ben McCarthy during your door supervisor course - he really is exceptional at making training both informative and engaging.
We're delighted that Max Powers was also helpful and kept things real for you. Our team takes great pride in delivering top-quality training whilst ensuring everyone enjoys the learning experience.
We wish you all the best in your security career!
The Get Licensed Team
My experience has been great
My experience has been great. Tutors and assessors at the Manchester center (Ben Mccarthy, Max Powers and Mark Heyes) are fantastic. "Death by PowerPoint" ? Learning just got better.😂Highly recommend.
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for this fantastic review! We're absolutely delighted to hear that you've had such a great experience with us.
It's wonderful to know that Ben, Max, and Mark at our Manchester centre have made such a positive impression - we'll be sure to pass on your kind words to them. We love that you found our approach engaging and far from "death by PowerPoint"!
We really appreciate you taking the time to recommend us and wish you all the best in your security career!
The Get Licensed Team
Sia training done the right way
Brilliant experience through out the course and assessments. Content was accurate and well explained in an engaging manor. Very pleased and would highly recommend to all looking to receive sia training the right way. Special thanks to Ben McCarthy our lead trainer, max power our trainer and to Mark Heyes our assessor. All three were absolutely fantastic.
Cheers. Scott little
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your fantastic feedback! We're absolutely delighted to hear that you had such a brilliant experience throughout your SIA training course and assessments.
It's wonderful to know that you found the content accurate, well-explained and engaging - that's exactly what we strive to deliver. We'll be sure to pass on your special thanks to Ben McCarthy, Max Power and Mark Heyes - they'll be thrilled to hear how much you appreciated their training and assessment.
We're so pleased you'd recommend us to others looking for quality SIA training, and we wish you all the best in your security career!
The Get Licensed Team
Ben McCarthy is an incredible tutor and…
Ben McCarthy is an incredible tutor and I totally enjoyed training with him. Marx was great as well, and of course Mark Heyes. Thank you guys!
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful feedback! It's absolutely brilliant to hear that you had such a positive experience with Ben McCarthy, Marx, and Mark Heyes - they're all fantastic members of our training team and we'll be sure to pass on your kind words.
We're delighted that you totally enjoyed your training experience with us. Comments like yours really motivate our tutors and remind us why we love what we do.
We wish you all the best in your security career!
The Get Licensed Team
Ben was the best instructor ive had…
Ben was the best instructor ive ever had, he was down to earth and very informative and i learned so much, thanks for a great training course and thanks
for setting me up for the future.
Martin Foster.
April 20, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for this wonderful feedback! It's absolutely brilliant to hear that Ben made such a positive impact on your learning experience and that you found the training course so informative.
We're delighted that you feel well-prepared for your future in the security industry. Your kind words about Ben being down to earth and engaging really mean the world to us and our training team.
We wish you all the best in your security career!
The Get Licensed Team
Ben McCarthy
Ben McCarthy, Max Power and Mark Heyes were my instructors, and I must say they were brilliant, very very engaging instructors with an ask as many questions as you want approach to their teaching. Even the quote on quote “death by PowerPoint” wasn’t nearly as bad as it could’ve been, as said very very engaging!! (Rocky)
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for this fantastic feedback! We're absolutely delighted to hear that Ben, Max, and Mark made such a positive impression with their engaging teaching style and welcoming approach to questions.
It's wonderful to know that even the presentation sections were kept interesting - our instructors work hard to make every part of the training as engaging as possible. Your kind words will definitely be passed on to the team, as feedback like this really makes their day.
We wish you all the best in your security career!
The Get Licensed Team
Did training course with Ben Maccarthy…
Did training course with Ben Maccarthy had a really good experience on the course and learned a lot of experience
Thank you so much Ben
April 20, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your wonderful feedback! We're absolutely delighted to hear that you had such a positive experience on your training course and that you learned so much.
Ben will be thrilled to know how much you appreciated his training - we'll make sure to pass on your kind words to him. It's fantastic feedback like yours that motivates our team to continue delivering the highest quality security training.
We wish you all the best in your security career!
The Get Licensed Team
Very productive very professional…
Very productive very professional trainers specially, Paul Dickson 👏 very well done and big thanks for his guidance and support 👍 👏.
I believe that he is the best 👌 in security sector,strongly recommend for serious people want to start security careers. 25/04/2026
April 20, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful review and kind words about our training programme! We're absolutely delighted to hear that you found the experience so productive and professional.
Paul will be thrilled to read your feedback - we're incredibly proud to have such dedicated trainers who go above and beyond to provide excellent guidance and support to our learners. Your recommendation means the world to us, and we're so pleased we could help set you on the right path for your security career.
We wish you all the best in your security career!
The Get Licensed Team
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