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Rated 1 out of 5 stars

If zero was an option...waited for one hour,5 minutes for a Delta issue, canceled the request for gethuman assistance. They emailed three times to find out if the issue was resolved, replied to each... See more

Rated 5 out of 5 stars

My husband tested positive for Covid 24hrs before my flight (I have to isolate as per government policy) FlightHub customer support was really helpful the assistant helped me navigate cancelling... See more

Rated 5 out of 5 stars

Subject ..cancelled flight refund. After many attempts*hours by phone to trying to contact to a Jet* agent we finally gave up thinking that there was no one on the other end just piles of music. It... See more

Rated 1 out of 5 stars

This has got to be illegal to waste people's time and claim to help whilst doing nothing!! One of the worst companies I've ever dealt with. Both Get Human and LinkedIn. Such a rip off and more should... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Phone numbers, shortcuts, tips, contact info, reviews, and customer service details for thousands of companies worldwide. Get faster and better technical support or general customer support by checking the contact information, tips, and ratings from gethuman.com


Contact info

2.5

Poor

TrustScore 2.5 out of 5

313 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Hello 👋 sir please unbanned my account…

Hello 👋 sir please unbanned my account I have not done anything wrong and i'm sure I have followed your rules of conduct and you have
Suspended my account for not any valid reason please back my account as soon as possible
MY NUMBER ( ) 84340 47124 is 84340 4712

August 28, 2023
Unprompted review
Rated 1 out of 5 stars

Name does not match helpfulness of website

The name of the website is click bait for you to share your problem with the suggestion that they are able to help you solve a problem or get in touch with a human in the company to solve your problem. My experience is that when you write your complaint, they then email you to ask you if youve solved your own problem. Er, no, this is why I logged my problem with their company, for them to help me. They offer no numbers or email addresses for contacts within companies for you to get in touch with a human.
Do not waste your time or energy providing any information to this website, as they do not help you in any way but instead email you asking if you have a update to provide them, absolutely absurd!

July 12, 2023
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company, They want your data. I tried loalcating number of Burger king, I found a number 7005937327, called them, they immediately said a senior will call me without even listening to my call and the other call was already in waiting with 1-2 seconds from 9735544217. I asked them to share name of their company, he did not and said he is calling me back from same customer service I called. I insiated him to introduce his company name, he started abusing me. I disconnected and called on the first number again, that number and asked for their company name, he started abusing me again.. This gethuman company is a scam or being used by scammers

July 5, 2023
Unprompted review
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Rated 1 out of 5 stars

Used to be great

Used to be great. If there was a way to get through the deliberately obstructive robot menus and actually speak with a human being they would tell you what it is.

Now there's rarely instructions, the instructions they do have are buried under a lot of useless information (could care less why other users are calling just tell me how to get through), and the whole site is just an ad for their service which is basically calling customer service on your behalf and then charging you to play a game of telephone with whoever you're trying to get in touch with. No thanks.

I'll still check them to see if I can get usable information but it's rare I do these days. What a shame.

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

Just works!

Spent a couple of days trying to cancel a reservation on a travel site, I used GetHuman to get a number, called immediately, and my reservation was cancelled in 5 minutes.

June 2, 2023
Unprompted review
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Rated 2 out of 5 stars

Incorrect information to click bait

Used to try to call American-Airlines-UK; according to their data this phone number was verified 3 days ago, I called and got number not in service. Clicked "contact us" to inform them which opens a window for Travelbag,

April 25, 2023
Unprompted review
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Rated 5 out of 5 stars

Thanks

Just want to say thanks to the team at GetHuman for their prompt reply and concern. I was able to resolve my issue from the initial contact made by GetHuman. I felt GetHuman showed real determination to fix my issue.

March 25, 2023
Unprompted review
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Rated 5 out of 5 stars

GetHuman is excellent

GetHuman is excellent— it waited on a 7 1/2 hour wait and got me through to New Jersey EZPass customer service. I had to try about 5-6 times but on the last try, it worked and I was able to save money and get my issue resolved. Highly recommend!

October 28, 2022
Unprompted review
Rated 1 out of 5 stars

I was supposed to get an agent from Air…

I was supposed to get an agent from Air France with the assistance of ‎gethuman support. I was advised in online that some will call my phone number in about 6 minutes that I provided to get in touch with Air France customer service. I didn't get a call but I got a text message saying that I was called and I didn't answer. I rechecked the call history and there was no call received.

October 20, 2022
Unprompted review
Rated 5 out of 5 stars

At first I thought Canon wasn't going…

At first I thought Canon wasn't going to give me any customer service (and I almost formed a poor opinion of your company) because I didn't know I was supposed to use GetHuman. It is not apparent on your site that you are supposed to do that. Once I knew this, a nice man with your company told me which drivers to install and I am completely satisfied with your customer service.

September 25, 2022
Unprompted review

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