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Rated 1 out of 5 stars

I am so angry with how little/ no service was provided. The cleaner did absolutely nothing. No changing bins, no cleaning mould, no cleaning mirrors, no wiping inside shower doors, no wiping shower he... See more

Rated 4 out of 5 stars

Some really good, professional cleaning staff (Jarvis calls them butlers). Jarvis customer service has been good but they have made a bunch of mistakes, but once notified, fixed them quickly. Jess, An... See more

Rated 5 out of 5 stars

3 cleans now with Jarvis and everytime has been exceptional. Our cleaner Imma is hard working, prompt and easy to communicate with. Cannot fault. Always left with a smile when coming back to a clea... See more

Rated 4 out of 5 stars

Jarvis were very quick and professional in their response to my query for a new cleaner when our regular cleaners relocated to another state at short notice. We just had our trial today and the clean... See more

Company details

  1. Home Services

Information provided by various external sources

Jarvis is the cleaning platform Australians trust. Leave the chores to us - from the cleaning and tidying through to washing and ironing. We do, so you can do more. If you're in Melbourne, Brisbane, Sydney or Perth and need some help around the home, get in touch with us today at https://app.getjarvis.com.au/sign-up.


Contact info

4.2

Great

TrustScore 4 out of 5

923 reviews

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Rated 1 out of 5 stars

Pretty sure this is a scam

Pretty sure this is a scam. OS call centre, took all my contact information and wanted payment prior to the job being done. Refused to delete my personal information and wouldn't let me speak with a manger.

January 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service

The service from the time I booked to the cleaners professional standard was excellent. Highly recommend this service

May 31, 2023
Unprompted review
Rated 5 out of 5 stars

Derek’s unit clean

The cleaning job done on my unit was excellent. The person was extremely prompt and did a very thorough all round job.
Would definitely recommend them.

May 27, 2023
Unprompted review
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Rated 4 out of 5 stars

Jarvis Cleaning

I have used this company to clean my house since November 2022. Despite difficulties with previous cleaners they have always found someone to do the job at the time and on the day I wanted. My last clean was performed by a new cleaner who did an excellent job. I am pleased to say that she is returning regularly.

May 17, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely happy with my cleaner Ryan…

Extremely happy with my cleaner Ryan who I immaculate in his care and always able to do that little bit extra when requested. Customer service for Jarvis is also so amazing. Always available when needing questions asked.

May 14, 2023
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Rated 5 out of 5 stars

Jarvis Cleaning.

I can't praise this company enough.They are very prompt and are very good at what they do. They ask you if you're satisfied with the job they've performed for you. 5 stars all the way. The cleaner who comes is always polite and always puts the equipment back in it's spot they do a fantastic job everytime.Very very very highly recommended. 5 stars 🌟 🌟 🌟 🌟 🌟

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

Fresh & focussed

Fresh & focussed
On time, completed all requested tasks. Knows how to clean. Insurance covered.
Ongoing with same cleaner. Works with client to achieve best result.

April 22, 2023
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Rated 5 out of 5 stars

Fabio deserves more than 5 stars!

Fabio deserves more than 5 stars!

Not only did he take the time to listen to my requirements he explained how he would deliver the service.

Fabio is thorough and meticulous and I can honestly say that he is the best butler I've had from Jarvis yet! This is saying something as I've ever only had 1 bad experience with the butlers I've encountered

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

Very reliable.

My cleaner Wilasinee did a great job with her clean on Thursday 16th Februaryfor me.
Patricia Taylor

February 15, 2023
Unprompted review

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