Sensate Reviews 1,531

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the product for its effectiveness in promoting relaxation, improving sleep, and reducing stress and anxiety. Many users find the device easy to use and appreciate its gentle, patterned vibrations combined with soundscapes, which they describe as grounding and calming. People report significant benefits, including relief from panic attacks and migraines, and a general sense of well-being. However, some customers have expressed dissatisfaction with the customer service and response times. There are mentions of issues with receiving replies, slow responses to inquiries, and difficulties with defective products or subscription access. While the product itself is highly valued, a portion of users have encountered challenges with support and after-sales service, including problems with device malfunctions and unhelpful customer interactions.

What people talk about most

Product

Customers generally report positive experiences with the product, finding it effective for relaxation,... See more

User experience

Customers consistently note positive experiences with user experience, finding the device relaxing and easy... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the product, stating it works well,... See more

Customer service

Consumers find customer service experiences to be ambiguous. While some reviewers praise the helpfulness and... See more

Response time

Clients express significant frustration with response times. Many report sending multiple emails and form... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Senate helps me meditate and gets more out of my time when I’m busy and have an overwhelmed/resistant mind. Excellent product overall- although after paying for the device, it’s annoying to be asked t... See more

Rated 4 out of 5 stars

Delivery process was very good. Unit works well and helps to relax. But I think for that (high) price Sensate should offer more included music which you actually only get when taking an abo. That is a... See more

Rated 5 out of 5 stars

My Sensate device has really helped me to relax, both during the day and at night, helping with my tendency for insomnia. If I find a need for it at night, I can easily start a session without p... See more

Rated 5 out of 5 stars

I’ve been using my Sensate for many years now. It helped me stitch my sleep together after becoming a parent of 2 wrecked my sleep. I have dysautonomia from connective tissue syndrome, Ehlers Danlos.... See more


Company details

  1. #44 of 59 best companies in Wellness Program

Written by the company

Developed by physicians and tested in clinic, Sensate uses infrasonic therapy to help your body's nervous system recover from daily stresses. Each session is a synchronised soundscape that is both felt and heard simultaneously to tone the vagus nerve.


Contact info

Stress Relief Technology for Relaxation

10-Minute Vagus Nerve Device Shown tu Cut Stress by 48% & Boost Sleep.

4.0

Great

TrustScore 4 out of 5

2K reviews

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Replied to 11% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good Christmas present

This was a Christmas present for my girlfriend and she loves it. She often has a hard time falling asleep and told me she is asleep within a few minutes with the Sensate. It relaxes her even when she feels some anxiety during the day.

December 25, 2025
Rated 5 out of 5 stars

Best tool for centering and sound sleep

I was told about the Sensate from a friend and at her recommendation I ordered one. I have been using it for over three years now and absolutely love it. I use it daily for help with sleep or meditation and breathing. It's the best product I've tried.

October 31, 2025
Unprompted review
Rated 1 out of 5 stars

I paid for the 1 year subscription and…

I paid for the 1 year subscription and its been like 2 weeks and I still can't get the code from them. You also get like only a couple sounds without the subscription. So it feels pretty useless right now.

December 22, 2025
Rated 5 out of 5 stars

Vagal toning is so beneficial….

Vagal toning is so beneficial for “autonomic self care” to bring health & wellness. The Sensate is a very good tool to take a quick break in your day for this self care. I love many of the music options and there is such a variety of choices.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Vagus reset for arrhythmia

After a few sessions since mid-December, I have noticed improvement in my intermittent arrhythmia, meaning... they occur MUCH less. I am hopeful this is the vagus reset solution I need. Thank you, this is a life saver!

January 1, 2026
Rated 3 out of 5 stars

I’m still waiting to see how I get…

I’m still waiting to see how I get access to the “plus” sounds and have gone back and forth with emails but nothing has been done. I do like the Sensate but just getting access has been difficult and not completed.

December 17, 2025
Rated 5 out of 5 stars

I’ve been suffering from autonomic…

I’ve been suffering from autonomic insomnia where my heart thumps at night and I feel wide awake. I’d forgotten I owned a Sensate and so last night used it, and I actually slept. So grateful this product exists right now

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Used senate for the first time today

Used senate for the first time today. First that was a really fast ten minutes! And now I am feeling a bit more relaxed. Hope they ask for another review after a couple of weeks!

December 26, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

I have still not received my order even through I have been told multiple times it had shipped and I would have it by now.

December 17, 2025
Rated 1 out of 5 stars

I read about this item in the AARP…

I read about this item in the AARP magazine and ordered it. I’ve waited over two weeks for it to be delivered for Christmas. And UPS says that a label was produced on 17 December and no item was received to send to me. I’m definitely not happy.

December 17, 2025

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