Getvistafocus Reviews 44

Do not buy this product, it is a very low quality product for the price they charge. Also be aware I was not aware that it was advertised in USD, invoice did not show currency. It wasn't until I checked my bank account that I was charged currency conversion. 18+ returned emails trying to communicate with them. Product is made in China and shipped from China, so WHY charge USD? extremely misleading, illegal.

They do not send tracking number, their email is pretty much useless because it doesn't send, calling is useless because they dont follow through. Im glad i only ordered 1 camera. I will be calling my bank to turn this over to them. Also the order was to arrive within 10 days and its been 7 days going no where. Wish I knew about the scam company before I placed order, they should have some kind of flag for consumers so we are aware of the fraud.

Have been waiting on my parcel from them and nearly 3weeks on still waiting they where for safty cameras bad bad mistake stay rifht away fom them i can not even contact them to try and cancel my order so please DO NOT BUY FROM THIS SELLER A BIG WARNING

I wouldn’t give a one star seriously there should be a negative stars.
Never heard back from them about where is my order? They are scammers low life disease don’t used.

Ordered product on nov 18th 2025..
Numerous emails to customer services.. vacant promises of product delivery and still a no show.. this company are complete scammers.. do not buy this product.. ive done my money$178 AustraliaUpdate
Arrived today and absolute piece of excrement !!Dont buy, what ever you do!!

I only gave 1 star because no stars wasn't an option. Sick of these dirty scammers that shut down their emails and go underground. No product recieved. Price changed once order put through and extra charges added. Scumbags

I wish I had read these reviews before wasting my money - ABSOLUTE SCAM!
I ordered the product 2 months ago and have repeatedly emailed the company to request my tracking number.
What a joke, you get sent the 'out for delivery' notification, then the 'shipping' notification, and finally the 'order received'... yeah... totally legit - NOT! And then the tracking site states that they only update when the package passes through another checkpoint [9 days waiting now]. I guess it is a bit difficult to track a non-existent package 😡
You will also note on their website that the office locations vary from Lithuania to Italy.
AVOID AT ALL COSTS... or it will cost!

EDIT - go via their contact form on the site to get any response as their support email will not be answered.

Ordered the security cameras which cost US $200.
Order has not arrived and have sent several emails, which go unanswered.
WARNING : It's a scam. Do not purchase anything from this company

Vista focus cameras is a scam,paid for two
4 weeks ago -out for delivery-??
Nothing heard since -& no contact from company DS

IT IS SCAM. SCAM ALL THE WAY.
STAY AWAY.

Ordered mine 14 Oct nothing arrived, no communication from the company, nothing. Only email was on first day saying it was out for delivery.
I'm sure that if I hadn't done anything about it they would have kept my money and done nothing.
When I did email about it I received a string of A. I. Emails in return and eventually they said they'd refund-we'll see if they do.
Looking at all these reviews about how bad the camera actually is, if I get my money back, I should consider myself lucky?

Camera after charging for 6 to 8 hrs worked for 12 minutes...lost charge...bad app, money is total waste for camera, sd cards r anything...their survey...never touch...just ask them give back at least 50 percent. They will never refund ur money in full...bad buisness...never buy it's a SCAM.

Don't go anywhere near this company. They take your money then it's downhill from there.

This product is a scam. In order to download the app you must give a credit card which directed me to movies to rent? That's predatory. After doing that the QR code would not download, therefore the camera's are useless waste of money

They don't give you the chance to review the order before submitting it ... you are clicking thru and then boom your order is submitted. Total scam.

couldn’t pair even when paired did not show image battery life 15 minutes, someone stole from the mount didn’t catch the thief. the loss was unfortunate but i saw the rainbow. Good luck to the thief you scored a dude.

This product is a scam. Very difficult to pair the product to the WIFI. I tried to get help from Customer service, they pretty much brushed me off and told me to read the directions, in a sarcastic kind way. 😒

Son una estafa !! Reclame la devolución de mi dinero ya que nunca me llegó el producto, me dijeron que lo harían y me cobraron 2 veces !! El correo ip no existe

SCAM !! They never send the product i complained and they charged me twice !!

Scam Scam, do not buy from these people. They do not honor even their warranty or offer to replace their defective equipment. These people are so dishonest that when you contact them your response goes hidden so you have not paper trail to show you contacted them because the way their website is set up. They ask you too keep filling out the survey instead of trying to resolve the matter. The return address isn't on the website or when you requested no one responded with the information. They wait until close to your 30 days is up to respond because their plan is not all you to return or replace your product. I am being to think they know their product isn't any good. They do not post the bad comments on their site because they don't want people to know how bad their product is and they do not honor their own policy. People beware because you don't want to lose your hard earned money. I need this camera because someone been coming in my yard unloosening my lug nut on my vehicle.

It’s a piece of junk that doesn’t even hold charges, even if plugged in it doesn’t work and you will not get your money back.