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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting prompt and efficient delivery, and the high quality of the products received. Many people found the ordering process easy and appreciated the clear communication and updates regarding their purchases. The products are frequently described as robust, well-built, and exactly what was needed. However, some customers experienced issues with delayed deliveries or missing components in their orders. A few reviewers also noted problems with tracking information or receiving damaged items, though the company generally resolved these issues promptly.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the prompt and speedy... See more

Product

Users describe positive interactions with the product. Many customers praise the high quality, durability,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality and robust... See more

Order

Reviewers mention positive feedback about their orders. Customers found the ordering process easy, with some... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and professional service,... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered a Grit Bin Pack for our Warehouse. Issue with tooling meant it was delayed but G-Force communicated well and offered me an alternative at the same price. Kept in touch to advise delivery and f... See more

Rated 5 out of 5 stars

Great customer service. Bins are robust, came with clear signage and colour coding which helps people make the right decision when choosing a bin. Delivered on time and so far we have a happy solutio... See more

Rated 5 out of 5 stars

Easy to use website, but had a query about delivery cost; answered in full very quickly with a friendly overtone. This was a small order but I and my order were treated professionally and with 100% at... See more

Company replied

Rated 5 out of 5 stars

I researched the on-line market and found a number of options that met my product requirements but only G-Force Direct offered the right price, low delivery charge and prompt delivery. I received the... See more


Company details

  1. Plastic Fabrication Company

Written by the company

Empowering safe, efficient and compliant workspaces. Manufactured in Great Britain.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

73 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic company who did what they…

Fantastic company who did what they said and when. They kept me informed on when it would arrive and they were correct in their statement.
The product tank is amazing quality and I now have a fantastic new pond for my fish.

March 23, 2026
Unprompted review
Rated 4 out of 5 stars

Food waste bin order

The original order was lost by the courier, and although they couldn’t replace it with the exact same items, they provided more expensive alternatives instead. The communication and customer support were excellent throughout the process, and the quality of the replacement items was also very good.

March 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service from a caring and…

Excellent service from a caring and considerate business that really cares about your customer experience. Excellent value for money with a strong robust product delivered very very quickly! Thoroughly recommended!

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Bins are robust, came with clear signage and colour coding which helps people make the right decision when choosing a bin. Delivered on time and so far we have a happy solution to our office waste and recycling.
Would recommend this company

February 5, 2026
Unprompted review
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Rated 5 out of 5 stars

2 Yellow Grit Bins and salt

I was trying to order 2 grit bins in yellow and the grit to go in them. I made a real hash of wanting to show my husband that I could manage. Unfortunately I couldn’t, thankfully I was able to phone and Will sorted everything out for me. I found the way you could track the order was very helpful and Will even changed the name and address of who was to receive the goods and I was sent an email to confirm everything. What started out as my nightmare, turned into a very good experience .

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a Grit Bin Pack for our…

Ordered a Grit Bin Pack for our Warehouse. Issue with tooling meant it was delayed but G-Force communicated well and offered me an alternative at the same price. Kept in touch to advise delivery and followed up post delivery to check all was fine. Great customer service both during ordering and post delivery - 5 stars to the team!!

November 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Will & Sam went above and beyond…

Will & Sam went above and beyond sorting my delivery problems with DX couriers (AVOID AT ALL COSTS) even worse than EVRI but we Got there in the end communication is the key to a successful business with your client base and G- FORCE came through on a daily basis I highly recommend these guys for aquarium quarantine Tanks at half the price and better quality than anywhere else try these guys for pricing what have you got to loose?.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great service all round

Website is easy to use.
Prompt communication via email.
Kept up to date with the product being dispatched.
Products arrived within a week.
Great service all round.

September 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service, great product and it may sound a bit cliche , but good old fashioned service from a Team that actually seemed to care! Well done and I would thoroughly recommend. Thank you

September 23, 2025
Unprompted review
G-Force Direct logo

Reply from G-Force Direct

Hi Karl,

Thank you for your review! We really appreciate you taking the time to leave us this feedback.

If there is anything else we can help with in the future, please just get in touch!

Best,
Will

Rated 5 out of 5 stars

Great experience

Great experience, from order to delivery. I was kept informed and delivery was prompt.

August 24, 2025
Unprompted review
G-Force Direct logo

Reply from G-Force Direct

Hi Julie,

Thank you so much for taking the time to leave us this 5* review. I will pass the feedback on to the wider team.

If there is anything else we can help with, please just let us know!

Rated 5 out of 5 stars

Ordered this as a fish tank,320 litre…

Ordered this as a fish tank,320 litre heavy duty, order was completed in the stated times (made to order) and delivered promptly, good solid tank, the fish are happy. Will replied promptly with any queries.excellent price. Thx

July 11, 2025
Unprompted review

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