GHD Repair by Fogma Ltd Reviews 

450
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company and its reliable repair services. Customers frequently praise the remarkably fast turnaround times, noting that broken hair straighteners are expertly fixed and safely shipped back to them within just a few days. People deeply appreciate the efficient communication, timely status updates, and professional advice provided throughout the entire customer service journey. Some reviewers were happy with the comprehensive checklists and clear written explanations included alongside their fully restored devices. Consumers also mention that purchasing necessary spare parts, acquiring new replacements, and selling old broken items are handled smoothly without stress.

What people talk about most

Service

Reviewers mention positive feedback about service, frequently highlighting the outstanding quality and... See more

Product

People report positive experiences with product, highlighting the incredibly fast turnaround and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Previously repaired straighteners. Failed within year offered a very reasonable repair rate (wasn't anything to do with original repair) both times quick turn around. Called for advice on Air One happ... See more

Rated 5 out of 5 stars

My straightners were 6 months out of warranty and had minimal use so was gutted when the red ring and beep started from nowhere. Found this site and was doubtful if they could’ve fixed . Well within 4... See more

Rated 5 out of 5 stars

Came across this company when wanting to find someone who could repair my GHD irons. I can highly recommend this company. I dropped my GHD’s off on Tuesday 4.11.25 and received them back by post the... See more

Rated 5 out of 5 stars

Can’t give enough praise to what these guys do. Such a great service at fantastic price. I thought my Wife’s 20+ years GHD’s had seen their last days and was apprehensive about purchasing a new pair a... See more


Company details

  1. Electronics & Technology

Written by the company

We offer GHD Hair Straightener repairs via post and also new and refurbished spare parts via our website. If you are not sure what might be wrong with your irons, then have a look at the "Repair Info" section of our website which should tell you everything you need to know!


Contact info

4.9

Excellent

TrustScore 5 out of 5

450 reviews

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4.9

All reviews

(450)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Top Notch Service

Excellent service. I was ready to bin my straightners then found GHD repairs. Thank you, you saved me alot of money. Fast friendly quick service, exactly as quoted on the site

December 20, 2024
Unprompted review
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Rated 5 out of 5 stars

Brilliant service repaired my…

Brilliant service repaired my daughter’s GHDs one of the tricky models that no one else can repair! Very speedy service very impressed. Will recommend to anyone in need it was a great to have someone complete a job so quickly and efficiently.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Posted the straighteners just before Christmas and was amazed to receive a message the next day explaining what was needed to repair the GHDs. I paid for the extra part needed and they were posted back as soon as they could be after Christmas. This is the third time I have used this company and thoroughly recommend them.

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing quick turnaround in 4 days…

Amazing quick turnaround in 4 days including Bank Holiday. Modified fix to permanently fix a known error with original GHD design. Thorough explanation provided. Very confident they will last a long time now

January 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Wow! Saved over a hundred quid!

Saved so much money by having these GHD straighteners repaired!

Fast turnaround in a day and back as good as new.

Would highly recommend saving yourself hundreds and getting them repaired. Top class!

January 14, 2025
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Rated 5 out of 5 stars

Was a bit hesitant in sending my wife’s…

Was a bit hesitant in sending my wife’s GHDs in to be repaired as Google brought the company up. But I thought I had nothing to loose as they were broken anyway.
Instructions was very clear in what was needed to do in order for them to be posted. On arrival had an email saying item received then the item has been repaired and what was wrong with it. All in all turn around was about 3 days from day 1 of me posting. 100% use them again

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible service!

We had an absolutely amazing experience using the fine folks at GHD Repair. We sent the irons on Thursday and they arrived back with us on Saturday! Less than 48 hours! They’re working perfectly and we can’t thank them enough. Highly recommended.

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

What an amazing on line repair service

What an amazing on line repair service. My wife thought that her straighteners were totally broken. But after a quick search on line we fount GHD. Saw that they had a common fault and they were repairable. Went through the easy online form filling out posted the irons on 1st class RM tracked. Imagine the surprise I got when I got an email the next day to say they had been repaired and will be posted back to us either that day or the next day. Then the following day the irons were back at ours all repaired and working 100%. 3 days turnaround in total. All in all cost was about £45 including the cost of postage both ways. Totally amazing service. Thank you so much for everything.

January 4, 2025
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Rated 5 out of 5 stars

Great experience with this company

Great experience with this company, I attempted a repair on my wife's GHD straighteners with a third party thermal element which did not work. Searching YouTube I then stumbled across a video posted by ghd-repair, they knew what they were doing and it made total sense to contact them. Sent then a message and had a swift reply saying they could fix them, which they did. My wife was over the moon. A thoroughly professional service. If you need straighteners repaired just send them to these guys.

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely flawless

Absolutely flawless, can not fault this company, sent off my beloved platinum+ hair straighteners that had stopped working, sent them on Thursday 19th and have already received them back today Monday 23rd in full working order. So pleased and one happy customer can’t thank them enough!

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service ! Could not find a local ghd repair locally to me so looked on line , found this service and I'm so glad I did . Sent off Weds , e mail to say all repaired by Thursday day time and had then had them back by Friday post . Highly recommended thank you 🤩

December 6, 2024
Unprompted review
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Rated 5 out of 5 stars

An excellent service!

My ghd Platnumplus are over 5 years old when they stopped working, the light was flashing red & not heating up then they were working intermittently. Saw these reviews and thought I had nothing to loose by paying for the repair service. Sent them off first class post Thursday morning, just over 24 hours later Friday lunchtime I had an email to say they were repaired. They were delivered back to me by royal mail on the Saturday morning within 48 hours of me sending them. They are now working perfectly. Highly recommend this service

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

Very impressive

Like others below, I don't usually write reviews but the service was amazing. My 2 year old Platinum+ straighteners stopped working because I dropped them. I posted them Tuesday, they were returned mended by Friday, working perfectly again. Thank you GHD repair for saving me money, but more importantly for me, keeping a nearly new appliance out of landfill.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service

I don't normally write reviews, but this company is just amazing. Such a quick service and I'm so happy that my GHDs are now working again. Very impressed : )

October 30, 2024
Unprompted review

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