Ghelter Reviews 

433
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, most reviewers were unhappy with their experience overall. Many customers report that the purchased items do not meet expectations regarding quality, with concerns about poor stitching, frayed material, and flimsy construction, leading some to suggest they are cheap imitations. Reviewers frequently mentioned dissatisfaction with the condition upon arrival, noting that products were often smashed, creased, or presented in inadequate packaging materials like plastic bags. Some people also felt that sizing issues were significant, as certain hats arrived either too small or too large compared to the advertised details. Additionally, a few other people mentioned concerns about product inaccuracies, including receiving the wrong color, wrong style, or materials not matching the advertised description, like polyester instead of leather.

What people talk about most

Product

Customers had negative experiences with product, noting that items were frequently made from cheap synthetic... See more

Quality

People report negative experiences with quality, stating that items arrive damaged, bent out of shape, and... See more

Order

Users describe widespread frustration and disappointment with their order experiences. Many consumers report... See more

Delivery service

Customers consistently note negative experiences with delivery service, highlighting that shipments take... See more

Price

Reviewers highlight negative aspects of price, consistently expressing deep dissatisfaction with overpriced... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company is an absolute scam. I paid €80 for a "leather" hat. Threads hanging out, long unfinished lines of stitching all over and most disappointing it's not real leather, no tag of authenticity... See more

Rated 1 out of 5 stars

Absolute rubbish. Very disappointing. I should have known from the price but the site was very convincing. Bought two hats both way too small as a starting point, one says adjustable 56-62cm but its n... See more

Rated 1 out of 5 stars

Horrible experience. The hat I ordered was too big. I initiated a return for a refund but customer service was intent on sending a new hat. After a few email exchanges, they stopped responding and re... See more

Rated 1 out of 5 stars

I wish I read the reviews of this company before I brought a hat from them. The delivery time was 10 days from making the purchase. When it was delivered the hat was poorly packaged, just basically wr... See more


1.9

Poor

TrustScore 2 out of 5

433 reviews

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No history of asking for reviews

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1.9

All reviews

(433)

261 reviews in the last 12 months

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Rated 4 out of 5 stars

Bought a leather hat for £74.79 on 9…

Bought a leather hat for £74.79 on 9 December 2025, courier first said delivery was refused although I was not at home. Secondly they said hat left in the porch, I do not have a porch, none of the delivery attempt was captured on my doorbell camera. Finally it was delivered. The packaging was not the best, however the hat was made of high quality leather, really well made, My rating is not for the delivery its for the hat

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible, Terrible Quality, don't waste your money my item was like something that came from a pound shop...Total scam I wish I had read reviews first!!!!

December 13, 2025
Unprompted review
Rated 1 out of 5 stars

Beware of Scam - Received Wrong Item and No Response

I recently purchased two hats from this seller, but unfortunately, my experience has been far from satisfactory. I only received one hat, and it was not even the one I ordered. Despite my efforts to communicate with the seller to resolve this issue, I have received no response.

This experience feels like a scam, and I want to warn others to be cautious before making a purchase from this seller. It's disappointing to encounter such unprofessional behavior, and I hope this review helps others avoid the same situation.

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

Just poor quality to a high price..

Just poor quality to a high price... poor customer service.
They accept ship-back to Spain, but are not covering shipping costs.
At the end of the day, I have just wasted money.
Lesson learned.

December 9, 2025
Unprompted review
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Rated 3 out of 5 stars

I did in fact get my hats and really good quality

I wanted to give 3.5 stars. Number one I was a little pissed. I ordered 5 hats. 2 came. Then blown off for well over a month. The guy gave me the run around for a while. I did t get the hats I originally ordered nothing was in stock. After many emails I got secondary hats around the same value. All were leather. They replaced them with more leather hats. Pricewise the same. The reason I'm giving 3.5 stars. The quality is outstanding and I was able to make secondary choices on my last 3 hats. It took 2 months til I got the last 3. Happy with the hats I got. If I ordered again I'd ask before I ordered them if they are in stock... Do you have this hat in stock. No lie only one of the 5 I originally ordered was in stock. All felt lined and unreal good quality to be honest. So if you can wait and accept a different hat than you ordered. Then order. I did get all 5 hats. Shipped from China takes forever. I have many leather hats ..these are by far superior to the other ones I've bought in the USA even though Chinese. Great quality leather and nicely felt lined. I was actually shocked. Should have been way more expensive. So might be worth the wait. I wish I could post pics.

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

BIG CON!!!

Ordered a cap for my dad's birthday on the 16th of November and still not arrived!!!Email nor telephone number does not seem to work. A BIG CON STAY FAR AWAY!!

November 16, 2025
Unprompted review
Rated 1 out of 5 stars

Hats are posted in bags!!

I ordered a trilby hat which was posted on a bag. Yes, a bag. Then it was shoved through my letterbox. Obviously the hat is ruined now. I have contacted Ghelter about a refund & sent in pictures and video as requested but I haven’t heard anything back.
AVOID THIS COMPANY AND USE A MORE REPUTABLE PLACE. THEY ARE CHEAP FOR A REASON. (UK customer)

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered before reading reviews ……it…

Ordered before reading reviews ……it seems the reviews are mostly negative …….I checked Magee Ireland and somehow got connected to your sire as well .
You have the color I want so without hesitation I ordered and paid via PayPal .
I already regret ……please send me a genuine Irish tweed cap ……otherwise I must request PayPal to remove Ghelter as their client .
Fingers crossed🤞

December 6, 2025
Unprompted review
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Rated 1 out of 5 stars

AVOID AVOID AVOID - Appalling quality tat sold for mammoth prices

Terrible quality product, frayed material, poor stitching, thinnest leather, light and weak. Probably worth £3, sold for £75, as if a superior product. Everything about it and the company is inadequate. The impression given is that they sell cheap Temu tat at inflated prices. Would never buy again and urge everybody to avoid.

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

Received my News boy Shelby hat today

Received my News boy Shelby hat today, I sniffed a rat when I saw the tracking listed as Ali Express.
Paid £25 for an item which you can but on Ali Express and Temu for around £3.
Dodgy company that just send you cheap chinese crap. I pride myself that I've never been caught like this, putting this down as a loss. The hat itself wreaks of poor quality.
There's also another company.... Birmingham wear that is exactly the same.
If you want one of these poor quality hats, go straight to Temu or Ali Express and pay what it's worth.

November 29, 2025
Unprompted review
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Rated 1 out of 5 stars

Ignore this shopping site

Ignore this shopping site, they ordered the item from China/ Temu or AliExpress the cheap kind and sent to the clients for a big price. Definitely avoid, it was the worst experience for shopping online.

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY

SCAM COMPANY
Wish I would of come here before ordering.Recived the hat I ordered of Ghelter.very poor quality nothing like advertised on the website.i have emailed them to start a return procedure but not holding my breath.think I can kiss my money goodbye.Do not buy from the company.

November 16, 2025
Unprompted review
Rated 3 out of 5 stars

Good and bad

Okay so the shipping took a while and they did give me the wrong colour hat, but overall I am happy with the hat I received

November 14, 2025
Unprompted review
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Rated 1 out of 5 stars

Unhappy customer.

Customer services very poor. Avoid this company if you want good service. I should have known when the only way to get in touch with them was by email only. They also make it very difficult for you to return items. Never again will I be taken in with what appears to be a Chinese company.

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam company not a legit…

This is a scam company not a legit .merchendise.
I ordered from them a fedora hat and when i track the order i see that will came something shiped by aliexpress hungary.

If i wanted something from ali or temu i could ordered my self and cheaper

October 25, 2025
Unprompted review

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