First of all I LOVE the product! I struggle to get enough protein in my diet and haven't found many mixes or supplements I actually enjoy. This is fantastic tasting hot cocoa - would never even thin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Update: took a bit of time but Tony managed to send a replacement. Flavours on point on Cinnabon! Would recommend. Made my first order after hearing great reviews. However parcel was delivered and... See more
Company replied
I ran into an issue with a recent product, but the Ghost customer support team handled it really well. Tony was incredibly responsive and made sure everything was taken care of quickly. It’s always re... See more
Company replied
Awesome customer service. Order got screwed up and sent to a stored address from a years ago. Nobody to blame but Ghost has been in communication the entire time. When we couldn’t get the delivery ser... See more
Company replied
Company details
Information provided by various external sources
GHOST® at its simplest form is the world's first lifestyle sports nutrition brand. the name GHOST® and mantra "be seen" come from that feeling of being behind the scenes and wanting to be heard, wanting to make an impact; we're all ghosts. This is our ...
Contact info
South Green Valley Parkway 170, 89012, Henderson, United States
- ghostlifestyle.com
4.9
Excellent
2K reviews
Replied to 86% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Best supplement Company I have ever…
Best supplement Company I have ever dealt with. Products are absolutely top notch… flavor, packaging, results. Customer service has always matched as well. I’ve contacted them twice, for a shipper issue and an issue I caused, and both times they immediately replied and easily fixed the problem.
May 8, 2026
Unprompted review
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Cinnamon Toast Crunch Cereal
Quick delivery! This Cinnamon Toast Crunch Protein cereal is amazing! Love the flavor and texture. Definitely recommend and would buy again.
May 8, 2026
Unprompted review
Reply from GHOST
We agree Carlos is an absolute Legend! We appreciate your feedback, Alonso!
Contacted Ghost support about a package…
Contacted Ghost support about a package that was lost by UPS, Carol responded promptly and got a replacement package shipped out.
May 6, 2026
Unprompted review
Reply from GHOST
We are stoked to hear that Carol was able to fix the issue! Thank you, Amanda!
Customer service and product is by far…
Customer service and product is by far the best
May 6, 2026
Unprompted review
Reply from GHOST
We appreciate your support, Ken!
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Easy Customer Service
Easy to change mail with the customer service :) fist bump to tony :)
May 6, 2026
Unprompted review
Reply from GHOST
We appreciate you sharing, Florian! Tony is a rockstar, we love to hear he was there to help!
I lost a code card and send…
I lost a code card and send confirmation of the order and the assisted in adding the points- awesome service!
May 6, 2026
Unprompted review
Reply from GHOST
Thank you for your review, Jessica! We love to hear that our team was able to help!
Great products and even better customer…
Great products and even better customer support!
May 6, 2026
Unprompted review
Reply from GHOST
We love to hear this feedback! Thank you, Vanessa!
I had a subscription and it kept…
I had a subscription and it kept getting pushed back. I was so confused and eventually I emailed to ask why this was happening because it wasn’t clearly defined. Their initial response was AI generated and didn’t not answer and contradicted the actual cause of the product to be pushed back. The company should do a better job informing subscription clients when product is out and causing issues with their orders. (Eventually like today after I asked I got a clarification email). Also the shipping is SO EXPENSIVE and having to split up my order is impactful when it’s 10 everytime you buy something. Would have been nice to have them override that since I wasn’t able to get my full order and will now have to place two when the product becomes available. I really didn’t get any help just clarification they were sold out of an item.
May 5, 2026
Unprompted review
Reply from GHOST
Hey Legend, I’m Lauryn, Customer Support Manager here at GHOST®. Thank you for reaching out! We understand your frustration, and this is not the experience we want you to have! We value your feedback, and we strive to provide every customer with the best experience possible. I have followed up on your conversation with our team to address your concerns. We appreciate your support!
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they fixed my order very quickly
May 4, 2026
Unprompted review
Reply from GHOST
We appreciate your support, Jim! Thank you!
The Ghost Lifestyle support staff are…amazing
The Ghost Lifestyle support staff are always extremely knowledgeable and helpful with any issues I’ve ever had.
May 4, 2026
Unprompted review
Reply from GHOST
Thank you for sharing your feedback, Mike!
Reply from GHOST
We've got your back, Joseph! Thank you!
Great product and service!
First of all I LOVE the product! I struggle to get enough protein in my diet and haven't found many mixes or supplements I actually enjoy. This is fantastic tasting hot cocoa - would never even think it was "good" for me! I recently had an issue with a shipment being delivered and as soon as I reached out to the support team the addressed my issue quickly!
May 1, 2026
Unprompted review
Reply from GHOST
We love hearing your positive feedback, Holly! Thank you for being a part of the GHOST® Fam!
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Package damaged? No problem!
I've been an a customer of Ghost for a while now and I love the products.
Recently, I decided to try a new pre-workout flavor, and it was delivered, but the container was damaged in shipping. I reached out for assistance and received immediate resolution from Carlos with a new package in route! Amazing customer service! Well done!
April 30, 2026
Unprompted review
Reply from GHOST
Thank you for sharing your experience with our team, Gil! We love to hear that the issue was resolved! Stay Legendary!
Love the product and variety
Love the product and variety.
Had a box arrived heavily damaged, tampered, with a box of protein bars open and 1 missing. Customer Service was quick to issue a replacement order free of charge.
May 1, 2026
Unprompted review
Reply from GHOST
We apologize for the issue! Thank you for reaching out, and we love to hear that our team took care of your order, Edwin!
Everything was amazing from customer…
Everything was amazing from customer support to product!
May 1, 2026
Unprompted review
Reply from GHOST
We are so HYPED to hear this, Ricardo! Thanks for being a part of the GHOST® Fam!
Carlos is a legend
Carlos is a legend! He sorted my issue out promptly and was super helpful! Thanks
April 30, 2026
Unprompted review
Reply from GHOST
Happy to hear that Carlos was able to help, he is a Legend! Thanks for sharing your feedback!
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Customer service is always clutch
Customer service is always clutch - been ordering from them for years and rarely have a problem. Today I got an item that came in with the seal broken, and within an hour or two of my email reporting it, Carlos had me taken care of with a new unit expedited to me. Great company!
April 28, 2026
Unprompted review
Reply from GHOST
This is EPIC! We appreciate you sharing your experience with our Customer Support team, Richard!
Great customer service and great…
Great customer service and great products! Got a little click happy with my order and they were happy to accommodate.
April 28, 2026
Unprompted review
Reply from GHOST
Thank you for your support, Brandee!
Great customer service
Had an issue with a can I purchased I just wrote in to let them know. They responded quickly and fixed the issue!
April 26, 2026
Unprompted review
Reply from GHOST
We've got your back, Aileen! Thank you!
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