I love difficult jigsaw puzzles! Having a mystery puzzle to complete was a wonderful task and allowed me to do some lateral thinking to see if I could identify the puzzle once I had assembled quite a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very easy to order. Extremely quick to deliver. Very regular with their emails regarding dispatch, delivery, thank yous, on subscription orders, which probably get a bit overdone. Only used them as... See more
Gibsons Jig-Saw puzzles - the best quality jig saws on the market. Wouldn't buy any other make. Best service too - I had 5 pieces missing from my latest jig-saw but you replaced with complete new... See more
You can see exactly what jigsaws are in stock and how many are available. You receive an email confirming your order and another one to inform you your order is on its way. The items are well packag... See more
Company details
- Game Store
- also in
- Hobby Store
Written by the company
We’re Gibsons, a family-owned jigsaw puzzle and board game company with over 106 years of experience creating joy for all ages. Founded in London in 1919, we’ve grown to become a trusted name in games and puzzles, renowned for exceptional quality, innovative designs, and a commitment to sustainability.
Contact info
Gemini Court, 42a Throwley Way, SM1 4AF , Sutton, United Kingdom
- 0208 661 8866
- hello@gibsonsgames.co.uk
- www.gibsonsgames.co.uk
4.9
Excellent
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 11% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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great value delivered on time
February 20, 2026
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Good customer support
The puzzle provided was used by my wife and her carer and was found to have a corner missing
Contact with the company produced a replacement puzzle very quickly and we were treated with real respect. The quality of manufacture is impressive.
March 2, 2026
The Many jigsaws I have purchased from…Many
The Many jigsaws I have purchased from Gibsons have been first class.
March 2, 2026
Had a missing piece in my puzzle
Had a missing piece in my puzzle. Contacted customer service and my issue has been resolved in no time. Always happy with quality and variety of pictures.
February 20, 2026
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Jigsaw arrived very promptly
February 20, 2026
Good quality
February 19, 2026
Replacement service
There was a piece missing in a jigsaw I bought recently. A replacement puzzle was delivered within 48 hours of contacting you by email. Very impressed.
February 19, 2026
Great jigsaws
I really enjoy doing your jigsaws, always good quality and the pictures are always nice.
It would be nice to have more of the 636 as I can manage those better if I’m doing it on my own.
Thank you for the prompt delivery.
March 1, 2026
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Nice thick board and very fast delivery
February 27, 2026
Excellent jigsaws
Excellent jigsaws, plenty of choice. Excellent quality and superb service. Definitely recommended.
February 27, 2026
Excellent service.
March 9, 2026
Unprompted review
Lovely jigsaw puzzles
Lovely jigsaw puzzles
Port Isaac was a joy to see the harbour appear and the beautiful colours were glorious and very true to life
All creatures great and small was a little more difficult but the scene was amazing once finished
We were one piece short and Gibsons promptly posted a whole new puzzle now that is customer service
Can’t wait to attempt some more puzzles such a de stressing past time
February 17, 2026
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Excellent product (art/ playing cards)…
Excellent product (art/ playing cards) and great online customer service - Thank You !
February 27, 2026
Quick and easy to order and was…
Quick and easy to order and was delivered promptly
February 16, 2026
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Very good product and service my
February 25, 2026
Great customer service
Great customer service
I had a new puzzle for Christmas with a pice missing contacted customer service and they replaced it with in a couple of days
Great customer service 🙂
February 15, 2026
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