Giftbox Boutique Reviews 

14,289
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,971 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally beautiful packaging, the diverse and delicious product selection, and the wonderfully smooth online ordering process. Many people note that great care is put into every custom gift box, making it exceptionally simple to send memorable presents for various special occasions. Reviewers often point out that the shipping service is reliable and fast, even when sending items across different regions. However, some people mentioned issues with delivery timing, noting that parcels occasionally arrived a few days later than expected or missed specific requested dates.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that items arrive promptly, look modern, and feature... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising prompt and timely arrivals that make... See more

Order

People report positive experiences with order, highlighting the website as very easy to navigate and simple... See more

Service

Customers consistently note positive experiences with service, frequently praising prompt delivery and... See more

Quality

Reviewers express strong satisfaction regarding quality, frequently praising the beautiful modern... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the Snack Attack along with the Chocolate Bundle add-on for my mum's birthday and I couldn't be happier with the service. The gift arrived right on time, which made coordinating her special... See more

Company replied

Rated 5 out of 5 stars

Giftbox Boutique put together an amazing gluten free giftbox which was well received. It brought so much joy… even the packaging around the beautifully packaged gift box was delightful to the receiver... See more

Company replied

Rated 5 out of 5 stars

Giftbox Boutique's website was easy to use and provided some nice swap-outs/upgrades for the wine, along with other packaging choices. The Giftbox was delivered promptly and the recipient loved it. We... See more

Company replied

Rated 5 out of 5 stars

The online ordering is easy to use. You can add a message, pick a card, ribbon, box and if you wish to add a beverage that option is there as well. I have used Giftbox Boutique a few times and the fee... See more

Company replied


Company details

  1. Corporate Gift Supplier
  2. Candy Store
  3. Confectionery
  4. Food Products Supplier
  5. Gift Basket Store
  6. Wine Store

Written by the company

Giftbox Boutique offer a range of gift baskets & hampers, sure to make a real impression. Our award-winning gifts are stunningly presented and delivered to their door!

Giftbox Boutique

Written by the company

Happiness Delivered
Giftbox Boutique offers modern gift baskets for all occasions. Thoughtful, affordable gifts we call everyday luxury. From our stylish packaging, to the unforgettable goodies within - we take care of every detail so you don't have to.

Great Service and Speedy Delivery!

Packed in a matte black gift box with a beautiful ribbon.

A memorable gift should start from the outside, setting the scene for all the goodness within! From the packaging and presentation, to the products inside, we believe a gift should evoke a happy-dance from your recipient.

Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(14,289)

1,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery and the boxes look really stunning. I’ve had great feedback from my clients.

September 17, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re delighted to hear that you’ve been happy with the super quick delivery and beautiful presentation of our gift boxes.
It’s wonderful to know that your clients have been so pleased with their gifts.
We truly appreciate you choosing Giftbox Boutique and look forward to helping you with more gifts in the future.

Warm regards,
Hine

Rated 5 out of 5 stars

The delivery

The service, the promptness with delivery and the overall execution of the gift. Would highly recommend!

September 17, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re delighted to hear that you were happy with the service, prompt delivery and overall presentation of your gift.
We truly appreciate your recommendation and choosing Giftbox Boutique. We hope to help you again in the future.

Warm regards,
Hine

Rated 5 out of 5 stars

Always awesome

Always awesome, always efficent. Love supporting this local buisness.

September 17, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re so pleased to hear that you’ve always found our service awesome and efficient.
It means a lot to know that you enjoy supporting our local business.
We truly appreciate your continued support and look forward to helping you again in the future.

Warm regards,
Hine

Rated 5 out of 5 stars

Great looking Gift Boxes

Great looking gift boxes and reasonable pricing. My friend loved receiving it!

September 10, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re delighted to hear that you were happy with the presentation of the gift box and found the pricing reasonable.
It’s wonderful to know that your friend loved receiving their gift.
We truly appreciate you choosing Giftbox Boutique and hope to help you again in the future.

Warm regards,
Hine

Rated 5 out of 5 stars

Easy to pick and delivery was great

Easy to pick and delivery was great. Outcome was an awesome surprise

September 16, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re delighted to hear that you found it easy to choose your gift and were happy with the delivery.
It’s wonderful to know that the gift made for an awesome surprise.
We truly appreciate you choosing Giftbox Boutique and hope to help you again in the future.

Warm regards,
Hine

Rated 5 out of 5 stars

Our customers were delighted with their gift boxes from Gift Boutique

Our customers were delighted with their gift boxes from Gift Boutique. The online ordering process was incredibly easy, and the gift boxes were delivered to our customers within 48 hours of placing the order. Fantastic service, highly recommend!

September 16, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for such a wonderful review.
We’re delighted to hear that your customers were so pleased with their gift boxes and that you found the online ordering process incredibly easy. It’s wonderful to know that the gifts were delivered within a timely manner and that you were so happy with the service.
We truly appreciate your recommendation and choosing Giftbox Boutique for your customers.

Warm regards,
Hine

Rated 5 out of 5 stars
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re delighted to hear that you were happy with the quick delivery and great selection of products.
We truly appreciate you choosing us and hope to help you again in the future.

Warm regards,
Hine

Rated 5 out of 5 stars

It was easy to order online and the…

It was easy to order online and the delivery reached the recipient within a couple of days. They were very happy with it. Thank you!

September 16, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your kind review.
We’re delighted to hear that you found it easy to order online and that the gift reached the recipient within a couple of days. It’s wonderful to know that they were very happy with their gift.
We truly appreciate you choosing us and we hope to help you again in the future.

Warm regards,
Hine

Rated 5 out of 5 stars

Happy with the service

Many choices to choose from. Helpful customer service.

September 8, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for your review and feedback.

We’re pleased to hear you enjoyed the range of choices available and found our customer service helpful. :)

Kind regards,
Amy

Rated 5 out of 5 stars

Fabulous customer service & the…

Fabulous customer service & the products are great quality. Highly recommend

September 9, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for your review. We appreciate your feedback.

Kind Regards,
Amy.

Rated 5 out of 5 stars

Easy to make up a special gift box

Easy to make up a special gift box to celebrate an achievement award and a birthday. Comfortable with security and confident delivery would be scheduled as stated.

September 14, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for your lovely review and feedback.

We’re glad to hear you found it easy to create a special gift box to celebrate both an achievement award and a birthday. It’s also great to know you felt confident in the delivery process and that everything arrived as scheduled. :)

Thanks again for choosing us!

Kind regards,
Amy

Rated 4 out of 5 stars

Great Gift - Delivery Advice

Was great gift box however it was delivered too early, not accordingly to my delivery instructions. It was 3 days early. Recommend the box but maybe don’t order early

September 15, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for taking the time to leave us a review. I’m so pleased to hear you enjoyed the gift box, and I’m sorry that it arrived earlier than requested.

I’ve had a look into your order, and it appears that due to human error, your gift box was sent earlier than it should have been. As your order was scheduled for a future date, it should have been held until then, so I’m very sorry that this was missed and for the inconvenience it caused.

We do have some new team members currently in training, so we’ll be reinforcing this with the team to help prevent this happening again.

Thank you again for your review and for still recommending our gift boxes. We really appreciate it.

Kind regards,
Amy

Rated 5 out of 5 stars

Fantastic options

Fantastic options. I feel confident I could find something suitable for any and all clients of mine. Arrived quickly and well packaged.

September 15, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you so much for your lovely review.

We’re glad to hear you enjoyed the range of options and feel confident you can find something suitable for all of your clients. It’s also great to hear your order arrived quickly and was well packaged.
We really appreciate your support and look forward to helping with your future gifting needs. :)

Kind regards,
Amy

Rated 5 out of 5 stars

It's just what I wanted as a gift and…

It's just what I wanted as a gift and it arrived in good time so much appreciated.

September 22, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for taking the time to send through your review and feedback.

We're glad to hear the gift box was what you were looking for and that it arrived in good time. :)

Kind regards,
Amy

Rated 5 out of 5 stars

Was so easy to order

Was so easy to order, we received great service, and a quality product. Would definitely use again. Thank you so much.

September 15, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for your lovely review.

We're glad to hear you found the ordering process easy and were happy with the service and quality of your gift box.

Thank you again for choosing us. :)

Kind regards,
Amy

Rated 5 out of 5 stars

The boxes are beautiful and love how…

The boxes are beautiful and love how fast it was to get to the recipient.

September 14, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re delighted to hear that you loved the beautiful gift box and were happy with how quickly it reached the recipient.
We truly appreciate you choosing Giftbox Boutique and hope to help you again in the future.

Warm regards,
Hine

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