Everything worked like clockwork, delivery exactly as promised, I added a few extra boxes late was no problem. The recipients were all very praiseworthy as to what was in the boxes, I had to admit I... See more
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Beautifully packaged gift box. Decent amount of items enclosed for the (sale) price. I'd chosen the Epic Hamper and unfortunately there was only one or two Epic beers in it-not sure why that was? It... See more
Company replied
Wanted to send something special to our relatives in NZ from uk. From ordering amazing hampers to delivery we had easy top class services. Most importantly our family absolutely loved their gifts. Tha... See more
Ordered Corporate Hampers for clients - already received and they LOVED them! Thank you for being so prompt with your customer service and replies around delivery. Also, for the presentation, care... See more
Company replied
Company details
Written by the company
At Batenburgs.co.nz, we're dedicated to creating memorable moments through our exquisite gift boxes and baskets. Explore our curated selection of luxury hampers filled with gourmet treats, fine wines, chocolates, and more. We take pride in delivering happiness and delight to your loved ones on every occasion.
Contact info
245 Hinemoa Street, Birkenhead, Auckland, 0626, Auckland, New Zealand
- +64 9 522 2313
- sales@batenburgs.co.nz
- batenburgs.co.nz
4.7
Excellent
194 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great value and excellent service
Great value and excellent service. Have used multiple times and will use again.
April 28, 2026
Great product selection and…
Great product selection and presentation, for a reasonable price. Thank you :-)
April 21, 2026
Great experience as always
February 23, 2026
Wonderful gift box could not have been…
Wonderful gift box could not have been better. Presentation was exceptional
December 25, 2025
Unprompted review
good service
December 9, 2025
Great customer service!
Prompt, efficient and friendly service with great follow-through.
December 4, 2025
Ordering from Uk to send overseas can…
Ordering from Uk to send overseas can be a daunting task, but Batenbergs made it easy. The recipient was delighted with the gift.
December 2, 2025
Ease of ordering
December 10, 2025
The best
Great communication, awesome products, extremely helpful and easy to modify orders, tried a few and the best in New Zealand that i have used, Thanks team
December 6, 2025
Great service and products at a…
Great service and products at a reasonable price, always a repeatable customer 👏 👍
December 2, 2025
Really like you guys
Really like you guys. So do your basket recipients!
Tiny mixup following your recent Windows update got fixed quickly and nicely. Thanks again!
November 16, 2025
Reply from Batenburgs
Thanks Wendy! Really glad we could help you.
First and last time using Batenburgs
First time using this company. I normally use My Goodness Gifts but thought I would try Batenburgs. I ordered a food hamper for a close relatives wedding for the couple to enjoy on their honeymoon. So embarrassed and appalled to find out from the bride that 2 of the items were past their expiry dates. One had expired 8 months ago!
Batenburgs apologised and said someone helping out had used items from expired stock. Why are they even keeping expired goods anyway? Said they would give a refund. Was expecting something generous because it is a health safety issue and was for a wedding, but got a paltry $31 credited,
October 5, 2025
Reply from Batenburgs
Hi Donna, again we are so sorry this happened. We are going through a difficult time in our personal lives and our kindly receiving help from a family friend who wasn't fully aware of the situation with our expired stock, but yes that is our fault for not properly briefing him. We keep the expired goods as they are usually still edible, and we don't want it going to waste so we give it away, but 8 months is understandingly appalling on our behalf. I processed it for a full refund, but it hasn't been fully accepted so I could manually verify it now but I think this has been settled with the one star review. Apologies, Batenburgs.
The person who received this gift box…
The person who received this gift box thought it was just perfect! And so easy to organise!
September 23, 2025
Reply from Batenburgs
Thanks Donna. So glad it was well received.!
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