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Gift Card Granny Reviews 2,703

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the wide selection of gift cards available and the ability to personalize them with photos, making them suitable for various occasions. Many find the platform easy to use, secure, and stress-free, highlighting a positive user experience. However, some people were dissatisfied with the payment process, reporting issues such as payment discrepancies or orders being rejected due to fraud concerns. There are also mentions of difficulties with order fulfillment, including cards not being sent, delays in fund access, or issues with card functionality upon receipt.

What people talk about most

Product

Customers had positive experiences with product, particularly appreciating the wide selection of gift cards... See more

Payment

Users describe negative interactions with payment, frequently reporting issues where gift cards were charged... See more

Website

Consumers find website experiences to be ambiguous. While some reviewers praise the website for being easy to... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the platform easy... See more

Order

People report ambiguous experiences with order. Many customers experienced order cancellations, often due to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nice wide selection of gift cards. Fairly straightforward and easy to use. Like that you can personalize gift cards with photos and even send outside the US too.

Company replied

Rated 4 out of 5 stars

Client received gift cards right away. This was a donation from the Good News Missionary Baptist Church to help a family with food. Thank you for your fast response

Company replied

Rated 2 out of 5 stars

Had success with one gift card was sent to a grocery chain but failure with another to a gasoline company. At first, with the gas company, completion appeared OK withmy bank indicating a debit But... See more

Company replied


Company details

  1. #13 of 14 best companies in Price Comparison Site
  2. #29 of 30 best companies in Corporate Gift Supplier
  3. #191 of 195 best companies in Financial Consultant
  4. #103 of 115 best companies in Gift Shop
  5. #109 of 123 best companies in Online Marketplace

About Gift Card Granny

Written by the company

Gift Card Granny is the top destination for shoppers who want to save more and shop smarter with discounted gift cards. For over a decade, millions of shoppers have trusted Gift Card Granny. We deliver verified gift card deals, exclusive promotions, and unbeatable sales on cards from hundreds of top retailers, restaurants, and travel brands.

Whether you’re looking for a flexible Visa or Mastercard gift card that can be used anywhere, or a store-specific card for your favorite brands, we make it simple to find exactly what you need.

Our shopping experience is quick and easy. You can browse the latest discounts, compare savings across sellers, and buy gift cards instantly online. Options include both digital delivery for immediate use and physical cards for gifting.

Gift Card Granny serves businesses too. Small businesses and corporate customers can take advantage of customized bulk orders.

Already have a gift card? Our website provides a reliable check balance tool for Visa and Mastercard, so you always know your remaining funds. By combining everyday discounts, accurate balance checks, and a wide selection of cards to major retailers, we help customers get more for less. Gift Card Granny is the ultimate site for saving on gift cards.

Consumer Protection

Gift Card Granny takes consumer protection seriously.

Gift Card Granny offers 100% Full-Guarantee of New Gift Cards, meaning that we guarantee the integrity and balance of the gift card being purchased. If a gift card sold by Gift Card Granny does not have it's advertised balance or if there is an issue causing the gift card to be unable to be redeemed, we will research the issue and provide a working replacement gift card or refund as deemed appropriate by our replacement and refund policy outlined in our cart and checkout terms and conditions.

Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I'm happy to order physical cards for…

I'm happy to order physical cards for my granddaughter. I intend to display 16 gift cards to her favorite establishments for her 16th birthday. My favorite part is uploading her pictures on the cards.

April 7, 2026
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Rated 5 out of 5 stars

my ordering was easy

my ordering was easy , my cards reciever fast , and easy using experience

April 5, 2026
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the positive review!
Russell D (Dir Customer Support)

Rated 5 out of 5 stars

Gift card

The process for choosing the cards was easily accomplished. Appreciate the card design.
I didn’t want to sign with Amazon to complete the order. I look for options. Thank you.

April 2, 2026
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the positive review!
Russell D (Dir Customer Support)

Rated 3 out of 5 stars

I hate that I cant see if the gift card…

I hate that I cant see if the gift card was delivered unless I pay an extra fee!

April 2, 2026
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the feedback. Unfortunately, FedEx is the only option that provides specific tracking numbers. If you selected USPS then we are only limited to the tracking service they provide (which is more of a status update)

Rated 1 out of 5 stars

Repeated attempts to charge a gift card…


Repeated attempts to charge a gift card and the system rejected it. It previously accepted the card with no problem.

April 4, 2026
Gift Card Granny logo

Reply from Gift Card Granny

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding

Rated 5 out of 5 stars

Easy to build visa card

Easy to build visa card, your image or use theirs. Stand behind their product

April 4, 2026
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the positive review!
Russell D (Dir Customer Support)

Rated 1 out of 5 stars

Worst fraud vetting ever

My bank thought this site was fraud and declined the first transaction. I let them know it was not fraud and spoke with this company and they banned me from making purchases. No idea how these guys are going to survive as a company with their processes because i just went with someone else and they were happy to have my business.

April 4, 2026
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding

Rated 4 out of 5 stars

I ordered two

I ordered two, which was confirmed as “delivered” by your email. But the recipient received only one immediately. The other one took two hours and gave me concern that there was a snafu in your system.

April 4, 2026
Gift Card Granny logo

Reply from Gift Card Granny

Hi - please reach out to our support team so we can assist you support@giftcardgranny.com

Rated 1 out of 5 stars

Didnt go through but still have a hold…

Didnt go through but still have a hold on my card.

April 4, 2026
Gift Card Granny logo

Reply from Gift Card Granny

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding

Rated 1 out of 5 stars

Very Disappointed

I placed two gift card orders. One of the recipients received his, but the other one didn't. When I checked to see why, it showed that the order was pending. I tried to contact someone in the chat bot for help but no one would reply. This was supposed to be an Easter gift. VERY disappointed in the service.
Will not be using Gift Card Granny again.

April 3, 2026
Gift Card Granny logo

Reply from Gift Card Granny

We are sorry to read about your experience! Please contact support@giftcardgranny.com so we can immediately assist you!

Rated 5 out of 5 stars

Love you guys

Love you guys! Super easy, very secure! It's a perfect way to send a little sunshine across the US to my daughter and family and I'm always sure they receive it!

April 3, 2026
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the positive review!
Russell D (Dir Customer Support)

Rated 1 out of 5 stars

TERRIBLE customer service!

TERRIBLE customer service!

I spent over an hour putting together an order of gift cards just to get it rejected because my bank thought it was fraud. My bank texted me a fraud alert and I let them know it was a valid charge and not fraud. Giftcard granny cancelled my order and refused to fulfill it. I tried to call and could not get through to a human. The website chatbot feature is absolutely useless and claimed someone would get back to me within 30 minutes and it took nearly 2 hours just to get an automated response. I am taking my business elsewhere. STAY AWAY!

April 1, 2026
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding

Rated 4 out of 5 stars

Gift Card

Client received gift cards right away. This was a donation from the Good News Missionary Baptist Church to help a family with food. Thank you for your fast response

April 1, 2026
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the review!
Russell D (Dir Customer Support)

Rated 5 out of 5 stars

Great experience

Ease of ordering and many choices of card design.

April 1, 2026
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the review!
Russell D (Dir Customer Support)

Rated 5 out of 5 stars

User-friendly site

User-friendly site. I quickly designed my own e-visa card.

April 1, 2026
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the review!
Russell D (Dir Customer Support)

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