While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you so much for your prompt and…
Thank you so much for your prompt and very courteous reply. When I purchased my copper bracelet with magnets, I wasn't aware that I was also subscribing to something. It's certainly my fault for not reading everything carefully. At the time, I was focused on buying the bracelet, which I wear 24/7. I've noticed that while my knee pain from osteoarthritis hasn't completely disappeared, it makes it much more bearable.
I've read about this and that it's used successfully in Chinese medicine. Since I'm a believer in this medicine and have only had positive experiences, it's not just my belief in it, but also my conviction that it helps (I quit smoking 15 years ago and have lost 10 kg). So, this purchase wasn't just a spur-of-the-moment decision, but one I made with genuine conviction.
Now, your offer to correct my mistake is very generous, and I would like to thank you sincerely. I will only recommend your company based on positive experiences, and I already have.
I am very grateful for your kind offer and will continue to recommend your company based on positive experiences. Kind regards
and many thanks
J. Hohler
Issue is being handled by Ahlby
The company is great because they help…
The company is great because they help solved my problem without any stress
Bad experience
Clearly it's not a reliable and trustworthy 'company'.
ATTENTION!! THIS IS A FRAUD SITE!!!
ATTENTION!!! THIS IS A SCAM SITE!!! THEY DECEIVED ME BY TELLING ME THAT IF I ANSWERED A QUESTIONNAIRE, THEY WOULD SEND ME IKEA POTS, PAYING ONLY A SMALL SHIPPING FEE OF 2 EUROS. WHEN I ASKED FOR MY MONEY BACK, THEY TOLD ME TO WRITE A 4 OR 5 STAR REVIEW ON TRUSTPILOT TO GET MY MONEY BACK, I TOLD THEM THAT I WOULD NOT DO THAT, AND THEY NEVER ANSWERED ME AGAIN, DISAPPEARING INTO THINK. EVEN THE 4 OR 5 STAR REVIEWS FOR THIS SITE GIFTHIVEZ.COM ALL SEEMS FAKE TO ME: THEY ONLY TALK ABOUT CUSTOMER CARE AND NOTHING ELSE, THEY DON'T TALK ABOUT PRODUCTS, OR SHIPPING, OR ANY OTHER TOPICS, THEY ONLY TALK ABOUT CUSTOMER CARE, AS IF IT WERE A SCRIPT.
Today, June 26, 2025, they contacted me again, with 6 emails, telling me that if I would cancel this review, they would send me my 2 euro, but first I have to cancel it, and then they would send me my money.
ATTENZIONE!!! QUESTO È UN SITO TRUFFA!!! MI HANNO INGANNATO DICENDOMI CHE SE AVESSI RISPOSTO A UN QUESTIONARIO, MI AVREBBERO SPEDITO DELLE PENTOLE IKEA, PAGANDO SOLO UNA PICCOLA SPESA DI SPEDIZIONE DI 2 EURO. QUANDO HO CHIESTO IL RIMBORSO, MI HANNO DETTO DI SCRIVERE UNA RECENSIONE A 4 O 5 STELLE SU TRUSTPILOT PER RICEVERE I MIEI SOLDI, HO RISPOSTO CHE NON L'AVREI FATTO, E NON MI HANNO MAI RISPOSTO PIÙ, SCOMPARENDO NEL NULLA. ANCHE LE RECENSIONI SU TRUSTPILOT A 4 O 5 STELLE PER QUESTO SITO GIFTHIVEZ.COM MI SEMBRANO TUTTE FALSE: PARLANO SOLO DI ASSISTENZA CLIENTI E NIENT'ALTRO, NON PARLANO DI PRODOTTI, DI SPEDIZIONI O DI ALTRI ARGOMENTI, PARLANO SOLO DI ASSISTENZA CLIENTI, COME SE FOSSE UN COPIONE.
Oggi, 26 Giugno 2025, mi hanno ricontattato di nuovo, con 6 email, dicendomi che se avessi cancellato questa recensione, mi avrebbero inviato i 2 euro, ma che prima avrei dovuto cancellare la recensione e che poi loro mi avrebbero inviato i miei soldi.
Good communication and prompt response
Great experience cooperative and well guided platform
I appreciate Imani taking the time to…
I appreciate Imani taking the time to assist me with my concern. It's reassuring to have someone who responds attentively and keeps things moving. I'm grateful for the support so far and hopeful that everything will be fully resolved soon.
Thanks again for your help, Imani!
Customer service was fast and imminent
Customer service was fast and imminent. Although I did not realize exactly how the membership process works, customer service replied to my request within a day and solved the issue in a perfect way. My rate is 4 and not 5 not for the customer service but for the membership clause that is not so transparent, according to my opinion
good customer support
Good customer service by Kai
Thank you for the good service
Thank you for the good service, Emerald
Good customer support by Zoe
Good customer support by Zoe. She really helped me alot. Thank you so much
scam website utilizing scam UPS emails…
scam website utilizing scam UPS emails that try and get your information and credit card for a "subscription" to their overpriced items, wich only becomes apparent after entering your data
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








