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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness, making the process of finding and booking talent incredibly simple and efficient. Many people highlight the quick response times from vendors and the clear communication throughout the booking process, which contributes to a smooth and stress-free experience. The staff is frequently commended for their professionalism and helpfulness, ensuring that customers can easily find the perfect match for their events. However, some customers were not happy with the free service offered, describing it as attracting unresponsive individuals. A few other people also felt that the platform's booking system was restrictive when trying to book multiple vendors for different dates, as it only allowed for single-date bookings. Additionally, some reviewers mentioned long waiting periods for replies and expressed confusion regarding the company's policy on holding bookings.

What people talk about most

User experience

People report positive experiences with the user experience. Customers consistently praise the website's ease... See more

Booking process

Customers express great satisfaction with the booking process, highlighting its ease and efficiency. Many... See more

Service

Reviewers mention positive feedback about service. Customers are highly satisfied with the ease and... See more

Response time

Clients share positive opinions on response time, with many receiving quick and prompt replies from vendors... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This gig company made my leg work simple by providing numerous choices of talent. I was able to review them by reading comments and checking them out on previous performances on YouTube, etc. there wa... See more

Company replied

Rated 5 out of 5 stars

I'm terrible at finding and booking things it gives me anxiety just to think about having to try but I wanted to do something out of the normal and extra special for my husbands 50th. Gigsalad made th... See more

Company replied

Rated 5 out of 5 stars

I had zero idea how to find a DJ for an event out of state. I had never heard of GigSalad but after trying suggestions from friends, I decided to give it a try. When filling out the online form,... See more

Rated 5 out of 5 stars

Even though I booked rather late, just 4 days before, I received prompt replies and then had a warm and detailed conversation with Martin. I look forward to a video of his rendition of Mick Jagger... See more

Company replied


Company details

  1. Corporate Entertainment Service
  2. Children's Party Service
  3. Entertainment Agency

Written by the company

GigSalad has all the ingredients you need to mix up a successful party, production, or event of any type or size. Find and book everything from bands, musicians, and DJs to entertainers, speakers, and event services. With tens of thousands of performers and professionals for hire across the U.S. and Canada, our marketplace provides an easy and secure way to create an extraordinary gathering, whether you’re a first-time event host or a seasoned pro. Book something awesome!®


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

I’m a returning customer…

I’m a returning customer, as I was looking for a different genre of music in a different state. GigSalad makes locating quality musical talent in different genres easy! In minutes several bands responded with their availability and quotes. I had so many choices that it took me quite awhile to listen to their UTubes and make my choice! A great problem to have! When people ask me how I find such great musical performers, I recommend GigSalad.

February 17, 2026
Unprompted review
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Reply from GigSalad

Thanks for sharing your experience. We appreciate your ongoing support!

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Rated 5 out of 5 stars

Charles is amazing

Charles is amazing. We booked him last year for Valentines Day and everybody requested for him to be back again. We will be booking him again in the future I can't say enough good things about him. I would give him 10 stars if I could!

February 14, 2026
Unprompted review
GigSalad logo

Reply from GigSalad

So great to hear this. Thanks for taking the time!

Rated 5 out of 5 stars

christmas party entertainer

it is easy to find the entertainers and most are very prompt with responses and answering questions
I have found all to work with you to make the experience exactly what you want
i like the security of booking through an agency

i have booked for many years through gigsalad and found all performers professional

February 15, 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thanks for your support over the years. It means a lot to us!

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Rated 1 out of 5 stars

ENTERTAINERS...DON'T WASTE YOUR MONEY!

ENTERTAINERS...DON'T WASTE YOUR MONEY!
What a ripoff. They take you money up front and lead you to believe a lead is from a potential client who actually viewed your profile. Not at all. They sound out blanket leads to everyone remotely in the category of what the client is seeking. The majority will not even fit your criteria. If they were legit it would be a free platform and they would take 10 0r 15% of the booking, like and real agent does. Shameful company that takes money from entertainers and could care less about focusing leads to the entertainer's criteria,

January 5, 2026
Unprompted review
GigSalad logo

Reply from GigSalad

We’re sorry to hear about your experience and appreciate you taking the time to share your concerns.

To clarify, quote requests are sent to a curated group of entertainers based on factors like category, location, and event details. They aren’t sent to everyone, but rather to those who may be a good fit so planners can compare options. We understand that not every lead will align perfectly, and that can be frustrating.

We also want to note that we do offer a free profile option, where you can receive requests and only pay a 5% service fee when you book a gig through the platform. For those who choose to upgrade, memberships provide additional tools to increase visibility and respond to more opportunities.

Additionally, if a client books you directly, you can mark the event as booked on the platform and simply pay the service fee, so you’re not limited to one path.

We’d be happy to take a closer look at your account and share tips on improving lead quality and fit. Your feedback is important, and we’ll continue working to make the experience better for our members.

Rated 5 out of 5 stars

I'm terrible at finding and booking…

I'm terrible at finding and booking things it gives me anxiety just to think about having to try but I wanted to do something out of the normal and extra special for my husbands 50th. Gigsalad made the process of finding and booking a band easier than I could have ever imagined and it was fun! Thank you!

February 11, 2026
Unprompted review
GigSalad logo

Reply from GigSalad

We’re thrilled you had a great experience. Thank you!

Rated 5 out of 5 stars

Fast and easy to use

Fast and easy to use! I was able to book a 2 person guitar set within a few days of posting. I will definitely use this again.

February 11, 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thanks for the positive note. It means a lot!

Rated 3 out of 5 stars

I liked the number of quotes we got

I liked the number of quotes we got. I do not like that I pay the performer a deposit but have to pay gigsalad the whole amount upfront. I prefer to pay a deposit and would even pay the gigsalad fee but i did not book as many vendors as I need because I cannot afford to pay for 100% upfront as a non profit school.
I was also frustrated that I needed multiple vendors for different dates but this platform only lets you book on the date you asked for so it means asking for multiple quotes and getting repeat people.

February 6, 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your feedback. We’re glad to hear you received a strong number of quotes, but we understand how the payment structure and booking setup could be frustrating, especially when planning multiple events on a budget.

To clarify, we do collect the full amount at the time of booking to securely hold the date, but in many cases, only the deposit is released to the performer upfront, with the remaining balance held until after the event. That said, we completely understand how paying in full at checkout can be limiting, particularly for schools and nonprofits, and we appreciate you sharing that perspective.

Regarding multiple dates, you’re right that each request is tied to a specific event, which can result in overlapping quotes. We know that’s not always ideal when coordinating several bookings, and your feedback is helpful as we look at ways to improve that experience.

Thanks again for taking the time to share this!

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Rated 5 out of 5 stars

DC Mickens

Doug reached out to us about an event we posted for August, 2026. We were able to view his videos of previous events, and he worked with us on the cost. I think he's going to be a huge hit!

February 5, 2026
Unprompted review
GigSalad logo

Reply from GigSalad

So great to hear this. Thanks for taking the time!

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Rated 4 out of 5 stars

The service above average BUT...

The service is above average BUT, when I attempted to add the venue name and address information neither were available or listed. I had to do so manually. Otherwise, communication with the service provider and overall user friendliness were above average.

February 3, 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your thoughtful review. We’re glad to hear you had a positive experience overall and found the platform easy to use.

We appreciate you calling out the issue with adding the venue details. That’s helpful feedback, and we’ll be sure to share it with our team as we continue to improve the experience.

Thanks again for taking the time to share this with us.

Rated 5 out of 5 stars

GigSalad made it very easy to book for Wedding

GigSalad made it very easy to book for a Saxaphonist through the website. My wedding date is March 7th, and I am looking forward for a Saxaphone player to play live during my ceremony and for the Mocktail hour.

February 3, 2026
Unprompted review
GigSalad logo

Reply from GigSalad

We love hearing this. Thanks so much for sharing!

Rated 5 out of 5 stars

It was easy

It was easy. I received fast replies and found the perfect harpist for my tea.

February 2, 2026
Unprompted review
GigSalad logo

Reply from GigSalad

So happy to hear you had a great experience. Thank you!

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