Ginger Ted Reviews 127

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their thoughtful design, durability, and perfect fit for various dog breeds, including hard-to-fit dachshunds and whippets. Consumers appreciate the warmth, waterproof features, and overall excellent quality of the coats, often highlighting that they surpass other brands they have tried. People also rave about the exceptional customer service, describing it as helpful, friendly, and prompt. Reviewers value the company's responsiveness to inquiries, easy return and exchange processes, and willingness to go the extra mile to resolve issues. The fast delivery service and the inclusion of thoughtful extras in the parcels are also appreciated by consumers.

Based on these reviews

Rated 4 out of 5 stars

Ginger Ted has great quality products and excellent customer service. I’ve purchased from them multiple times and I’m always impressed. Their coats fit well, are warm, waterproof, and thoughtfully des... See more

Company replied

Rated 5 out of 5 stars

Excellent service. The dachshund coats arrived on time. Ginger Ted were brilliant in helping us return one of the coats that didn't fit our oddly shaped dachshund. Ginger Ted suggested an alternat... See more

Company replied

Rated 5 out of 5 stars

We ordered a hi viz coat for our Whippet and had 'Nervous' embroidered on both sides as she's a worrier when walking on the lead. Customer service were super helpful & friendly, and the coat arrived... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Perfect Coat for Rainy Walks! I ordered two waterproof dachshund dog coats for my boys. The material keeps my dogs dry and warm. The long Velcro straps are a huge bonus — they make it so... See more

Company replied


Company details

  1. Pet Store
  2. Clothing Store
  3. Pet Supply Store

Written by the company

1 dog and 2 humans working hard to keep Every Body Covered. Breed specific dog clothing including waterproof coats, harness dog coats, dog fleeces and beds. Waterproof coats for Dachshunds, Greyhounds, Pugs, Frenchies, Bulldogs and Standard Breeds. With or without a harness slot. Lightweight waterproof rain coats. Cosy fleeces with 4 or 2 legs, Sleeveless vests, Dachshund jumpers, Greyhound fleeces, pug, frenchie and bulldog jumpers. All machine washable. Choose long lasting, practical clothing to keep your dog dry and clean on your adventures.


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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Rated 5 out of 5 stars

Amazing service

I ordered the wrong size for my whippet 🙃. Returned item on Saturday and the correct size arrived on the Tuesday. Not only amazing service, but quality too. Will certainly use again.

December 10, 2024
Unprompted review
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Reply from Ginger Ted

Glad you got sorted! Enjoy your walkies, and hope to see you very soon

Rated 5 out of 5 stars

Perfect dog vests

Super fast delivery, beautiful quality dog vests. Perfect for dogs who don't really like wearing coats!

January 1, 2025
Unprompted review
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Reply from Ginger Ted

Thanks! Glad you've found a happy solution

Rated 5 out of 5 stars

Very happy, repeat customer

I have used Ginger Ted multiple times now and been very happy each time. Items are always sent out quickly and of obvious good quality.

I have bought multiple warm showerproof coats for my 2 dogs (not due to any wear, just to have spares). The coats really do keep the dogs warm and dry even in the worst weathers.

Also have bought the lighter weight coats for spring rain and this also does amazingly well at keeping them dry.

January 1, 2025
Unprompted review
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Reply from Ginger Ted

Thanks for your review and continuing to buy from Ginger Ted. Enjoy your adventures

Rated 5 out of 5 stars

My lurcher's jumper FITS her!

Just received my lurchers jumper from Ginger Ted... What can l say
1 arrived in 2 days!
2 the quality of the jumpers is
excellent
3 and the most important it fits her
perfectly!
4 l have just ordered my dog a new
Ginger Ted coat.
Thank you so much!!

January 9, 2025
Unprompted review
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Reply from Ginger Ted

Thank you. Love all of these points! Appreciate your review and ordering from us again

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Rated 5 out of 5 stars

Great product great service

I bought the wrong size and returned it. Replacement sent promptly. Coat fitts beautifully.

January 6, 2025
Unprompted review
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Reply from Ginger Ted

Thanks for your review, glad you got sorted ready for the cold weather, too

Rated 5 out of 5 stars

Fabulous winter coat for my English…

Fabulous winter coat for my English bulldog, fits her wide chest perfectly, I have tried many different brands and Ginger Ted have exceeded expectation, I will be a returning customer for all my bulldog needs 😀.

Great customer service!!

December 23, 2024
Unprompted review
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Reply from Ginger Ted

Thanks for your recommendation, really pleased you found us! Enjoy your walkies

Rated 3 out of 5 stars

Whilst I measured my dog and the jumper…

Whilst I measured my dog and the jumper fits, I feel like I am dislocating his shoulders to get him in it

January 4, 2025
Unprompted review
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Reply from Ginger Ted

Thank you for your feedback. If the product has not been warn (except to try on) and still has the tags attached etc, you can return for an exchange or refund. Please see the details included with your order.

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Rated 5 out of 5 stars

So pleased with our Galgo's new jacket…

So pleased with our Galgo's new jacket - feels excellent quality and I am sure it will last. The Ginger Ted team were really helpful when I initially ordered the wrong size, and have now managed to get one that is the perfect fit. Thank you!

January 2, 2025
Unprompted review
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Reply from Ginger Ted

Happy to help, and glad you got sorted. Enjoy your adventures

Rated 5 out of 5 stars

AMAZING that's all i can say...

I must admit I`ve bought loads of different Jumpers & Coats in the past that I think will fit my daughters Dachshund but they haven't & its cost me a fortune, I saw this Website & thought I'm going to try it & its been the best thing i ever did, AMAZING that's all I can say...

December 26, 2024
Unprompted review
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Reply from Ginger Ted

Thanks so much! Glad you found us x

Rated 5 out of 5 stars

Excellent quality and it fits

Excellent quality and it fits. The two coats I bought for my sausage dog girls fit perfectly. So easy to put on as opposed to trying to fit the little legs through gaps. I live in the countryside and these coats make us look like royalty. Top quality, I will be buying other doggy jackets from here for the summer.

December 20, 2024
Unprompted review
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Reply from Ginger Ted

Thank you! What a great picture, walking with their heads held high, the envy of their neighbours ;)

Rated 5 out of 5 stars

First Class

Second purchase of a whippet fleece from Ginger Ted. Lovely quality and fit. Arrived promptly. Love this company and their products. Highly recommend!

December 18, 2024
Unprompted review
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Reply from Ginger Ted

Thanks for coming back to us. Really appreciate your orders, and your recommendation.

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Rated 5 out of 5 stars

An outstanding company!

Fantastic company and excellent customer service. I ordered the wrong size, sent it back and got the new size within days. Really well made coats. Can’t recommend enough !

December 18, 2024
Unprompted review
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Reply from Ginger Ted

Thanks for your review and recommendation. Glad you got sorted

Rated 5 out of 5 stars

Excellent service particularly when you fail to read the sizing guide (fully)

The measuring guide with suggested dogs the item would be suitable for, is great as long as you read it all, which I didn’t!
So my measuring and reading skills being lacking, I ordered a coat (which arrived very quickly), to sadly find it swamped the eager recipient. An S.O.S email where my clear culpability was mentioned (smile) and a swift response with clear next steps, and in under a week we have a lovely fitting coat. Ginger Ted customer service approach, the sense of no blame laying (it was totally my fault) and the simple, fully explained and rapid returns process all made a difference. I am very much a review led purchaser. My experience only further strengthens the well deserved and positive reviews. We now have two dogs, swaggering in their lovely coats, the envy of all!

December 15, 2024
Unprompted review
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Reply from Ginger Ted

Thank you so much for your lovely review. Really appreciate you taking the time to write your review, and go through the process to get the right coat. Enjoy strutting your stuff around the park!

Rated 5 out of 5 stars

Waterproof Coat

This coat was for our lurcher who we can never get shop bought coats for as he is slim but with a deep chest. Most dog coats aren't suitable for him but Ginger Ted coats fit really well. We already have thicker waterproof Ginger Ted coats for both our dogs ( bought 6 years ago & still in great condition) so were confident this new waterproof coat would be perfect for him & we weren't disappointed. We always confidently recommend Ginger Ted to our friends and family and will continue doing that.

November 30, 2024
Unprompted review
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Reply from Ginger Ted

Thank you so much for coming back to us! Wow, 6 years, that's definitely value for money. Enjoy your adventures

Rated 4 out of 5 stars

Well made fleece jacket

Well made fleece jacket, comes well packaged and quick delivery. Comes up much bigger than expected. Being 10 inch it is for a small dog so feel tummy & chest fixings could be made smaller. Harness/collar hole needs to be more flexible/larger. Is expensive for what it is.

November 28, 2024
Unprompted review
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Reply from Ginger Ted

We appreciate your comments regarding our coats. Many thanks

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Rated 5 out of 5 stars

Love the thermal coat for my dachshund

Love the thermal coat for my dachshund. It fits her really well and looks snuggly. Just wish they did other colours

December 5, 2024
Unprompted review
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Reply from Ginger Ted

Thanks so much for your review. We've passed on your wishes to the boss, Ted, he'll see what he can do.

Rated 5 out of 5 stars

Excellent quality coat which has been…

Excellent quality coat which has been keeping our little girl warm & dry. Arrived really quickly and was an excellent price. Will be purchasing more from this company

December 5, 2024
Unprompted review
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Reply from Ginger Ted

Thank you for your review, great to have you in the Ginger Ted Gang

Rated 5 out of 5 stars

Bought a coat for pug

Bought a coat for pug. Previous coats just didn't fit right. This one is great. Good quality and fits much better. Came with a nice bag and some poop bags- nice touch. Would recommend.

December 1, 2024
Unprompted review
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Reply from Ginger Ted

Thanks for your recommendation and review. Pleased you've found us, and a coat that actually fits! Enjoy your adventures

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