Gitzo Reviews 

425
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have tried contacting several emails , there is no phone no. I bought a new Adventury bag and the clip broke. There communication is atrocious and the product not upto standard. I find it terrib... See more

Company replied

Rated 5 out of 5 stars

Gitzo tripods - simply the best. Incredible light for their sturdiness. Nothing there to snag which could be avoided without jeopardizing function. And available in many configurations - horses for co... See more

Company replied

Rated 5 out of 5 stars

The tabletop Gitzo tripod is definitely expensive, but it’s also a miniaturized version of their full-sized tripods, so it’s pretty strong. It will hold your lightweight pinhole cameras and fixed len... See more

Rated 5 out of 5 stars

I recently purchased both the noted tripod and camera backpack. Both items are of excellent quality and even more than I expected. The tripod is stable, lightweight, and adjusts smoothly and quickly... See more

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

Discover Gitzo: tripods, monopods, tripod heads and other professional photography accessories in carbon fibre.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

425 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(425)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality piece of equipment that I'm…

Quality piece of equipment that I'm comfortable placing my Leica on.

January 17, 2023
Gitzo logo

Reply from Gitzo

Dear Carlos,
thank you so much for taking the time to leave us a review. Our Gitzo Products are made to last and to ensure the best security for your equipment.
We thank you again and best regards,
Gitzo Team

Advertisement
Rated 5 out of 5 stars
Gitzo logo

Reply from Gitzo

Dear Shirley,
thanks a lot for your review. We work everyday to ensure a high quality service for our customers.
We thank you again and remain at your disposal.
Best regards,
Gitzo Team

Rated 5 out of 5 stars

Great product for my gfx

December 8, 2022
Gitzo logo

Reply from Gitzo

Dear customer,
thanks for your review. It is a pleasure to know that you found the perfect product for your needs.
Thanks a lot again and best regards,
Gitzo Team

Rated 5 out of 5 stars

Gitzo quality.

I purchased a gitzo traveller tripod kit and was offered a free service kit , all of the highest quality and I am sure they will give me many years of reliable use.

November 15, 2022
Gitzo logo

Reply from Gitzo

Dear Sir or Madame,
thanks for taking the time to leave us a review. We are really happy when our customers decide to share their experience.
Thanks a lot again and best regards,
Your Gitzo Team

Rated 5 out of 5 stars

Express delivery

Gitzo tripods are of undoubted quality and are reassuringly expensive. However there were some good discounts on the website so I ordered on. Less than 24hrs later it was delivered which is fantastic service.

December 17, 2022
Gitzo logo

Reply from Gitzo

Dear Dave,
thank for your kind review. We are happy to know that you found the perfect product for your needs.
Thanks a lot again and best regards,
Your Gitzo Team

Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service. Fast and efficient.

November 1, 2022
Gitzo logo

Reply from Gitzo

Dear Nick,
thanks a lot for your review; we are really happy to know that you are satisfied with our products.
Thanks a lot again and best regards,
Consumer Care Videndum Media Solutions

Rated 5 out of 5 stars

Why did I wait so long ?.

I recently bought a Gitzo GK1545T-82TQD Traveler carbon fibre tripod and ordered the complimentary maintenance kit from Gitzo when I registered the product, the tripod is great, it is everything I want from a tripod, lightweight, sturdy, dependable but above all, easy to use, when I use it all the knobs are were I want them to be, I don't even have to look because they are at my fingertips already.
Back in the 1970s I was given a Gitzo reporter for work, it was my first proper tripod and since I have used different brands but always missed the feeling of intuitive working I got with my old Gitzo, I finally decided that I deserved to have that feeling again, honestly what took me so long to make up my mind to get another Gitzo.

October 20, 2022
Gitzo logo

Reply from Gitzo

Thank you for reaching out to us regarding our Gitzo Traveler tripod. We are so glad to hear that you are enjoying our product and have come back to it after so many years! That is truly amazing.

Thank you for the feedback,
Gina

Rated 4 out of 5 stars

Superb Quality

This tripod head is excellent, and like my 20 year old “3” series legs beneath, I intend to keep it forever. Gitzo sent it quickly and well packed. The reason I don’t award five stars is that I thought the round black cap on the body, directly under the camera platform, would be a bubble level. It is not, but should be.

September 16, 2022
Gitzo logo

Reply from Gitzo

Dear Steven,
thanks a lot for your review and for your suggestion, we will keep it in mind.
Thanks a lot again and best regards,
Consumer Care Videndum Media Solutions

Advertisement
Rated 5 out of 5 stars

I was looking to replace m y gitzo 7…

I was looking to replace my gitzo 7 series systematic and was looking for another more portable tripod. For me Gitzo was top of my list hence lots of research and decided on the gitzo mountaineer along with head. I found the perfect tripod on Gitzo uk site at an unbelievable price and very fast delivery time. If you are a seasoned pro or enthusiast I would highly recommend Gitzo as its at the top of the tree if uou require great build and stability. Personally I would never buy any other tripod, try it for yourself I guarantee you won't be disappointed.

August 15, 2022
Gitzo logo

Reply from Gitzo

Dear Paul,
thanks a lot for your amazing review. The quality of our products in our mainly focus.
We thank you once again and remain at your disposal.
Best regards,
Consumer Care Videndum Media Solutions

Rated 5 out of 5 stars

Great service thanks

Great service thanks
Arrived quickly and well packed. Great quality.

August 6, 2022
Gitzo logo

Reply from Gitzo

Dear Chris,
thanks a lot for your kind review. The quality of our products and our service is at the center of our attention.
Best regards,
Consumer Care Videndum Media Solutions

Rated 5 out of 5 stars

Excellent Experience

Excellent descriptions of items, superbly illustrated, with super quick and reliable service. And the items are among the best in the World.

August 3, 2022
Gitzo logo

Reply from Gitzo

Dear Bart,
thanks a lot for your amazing review. We would be delighted to hear again from you soon.
Best regards,
Consumer Care Videndum Media Solutions

Rated 5 out of 5 stars

Great service and delivery times.

I have ordered a variety of items recently from Gitzo and have been very satisfied with both the product and the delivery times. I would certainly recommend them to anyone wishing to purchase their excellent products.

July 28, 2022
Gitzo logo

Reply from Gitzo

Dear Steve,
thanks a lot for your five stars review! We are happy that you are so satisfied.
Best regards,
Consumer Care Videndum Media Solutions

Advertisement
Rated 5 out of 5 stars

Great product

Great product, excellent for travel photography.

June 28, 2022
Gitzo logo

Reply from Gitzo

Dear Sir or Madame,
we really thank you for you review and are happy to know that our product meets your needs.
We thank you again and remain at your disposal.
Best regards,
Consumer Care Videndum Media Solutions

Rated 5 out of 5 stars
Gitzo logo

Reply from Gitzo

Dear Sir or Madame,
thanks a lot for your kind review. Our products are manufactured and shipped from Italy.
We thank you once again and remain at your disposal for any further assistance.
Best regards,
Consumer Care Videndum Media Solutions

Rated 5 out of 5 stars

Expensive, but very very good.

This is an excellent tripod. It does it's job brilliantly and is a real pleasure to use. Of course it's expensive, but I'm expecting it to last a lifetime and on this basis it's money well spent. Having used cheap travel tripods, this is a joy.

May 19, 2022
Gitzo logo

Reply from Gitzo

Dear James,
we thank you for your review and for the words you used to describe our product. We are sure that our tripod won't disappoint you!
Thank you and best regards,
Consumer Care Vitec Imaging Solutions

Rated 5 out of 5 stars

After all this years

After all these years, finally a Gitzo exact Systematic 5. Really great tripod, in my opinion the best a photographer can get. And thank you gitzo, very much, for the great almost for free classic backpack, also a great product. I am a huge gitzo fan🤗

May 9, 2022
Gitzo logo

Reply from Gitzo

Dear Pieter,
thanks a lot for your kind review and are delighted to read your words. We are happy to count you as one of our loyal customer.
Thanks a lot again and best regards,
Consumer Care Vitec Imaging Solutions

Advertisement
Rated 5 out of 5 stars

The ultimate tripod

The ultimate tripod. All quality and the best functionality.
A good investment for your professional camera and lenses

April 18, 2022
Gitzo logo

Reply from Gitzo

Dear Alex,
thanks a lot for your review. We are delighted to know that you recognize the quality of our products; as you may know we do not compromise on this.
We thank you once again and remain at your disposal for any further assistance.
Best regards,
Consumer Care Team

Rated 5 out of 5 stars

Gitzo adventure TOP

March 29, 2022
Gitzo logo

Reply from Gitzo

Gentile Radek,
la ringraziamo molto per la sua recensione e siamo felici di sapere che sia soddisfatto del suo acquisto. Siamo molto concentrati sullo sviluppo dei nostri prodotti e per questo la ringraziamo ancora una volta per il suo apprezzamento.
Cordiali saluti,
Consumer Care Vitec Imaging Solutions

Rated 5 out of 5 stars

The Gitzo Tripod is it!

The Gitzo Tripod is sturdy and exceptionally built. It folds up perfectly and is easy to transport. I highly recommend it

March 21, 2022
Gitzo logo

Reply from Gitzo

Dear Janelle,
thanks a lot for your feedback regarding our products and our service.
We really thank you once again and remain at your disposal for any further assistance.
Best regards,
Consumer Care Vitec Imaging Solutions

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look