GiveForward Reviews 219

TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I can't contact anyone or speak to anyone about a check that was misplaced and just now found after unpacking and I'm trying to get a check reissued cause this one is passed 180 days how can I get aho... See more

Rated 1 out of 5 stars

This company allowed someone who enjoys spreading lies about innocent people to sweet talk the company into having that innocent person's fundraiser shut down. I had anple proof to back up my clain bu... See more

Company replied

Rated 1 out of 5 stars

If I had fully understood the market for crowdsourcing and how GiveForward works, I never would have used it. When I think about how much GiveForward took of the money we raised for my friend dying of... See more

Rated 1 out of 5 stars

The following is my opinion. Do your own research. If you look through their current listings for donations you can not find your own page. Instead digging through you find dozens upon dozens of garba... See more

Company replied

Company details

  1. Online Marketplace
  2. Media Company

About GiveForward

Information provided by various external sources

To learn more about GiveForward's amazing customer support team, visit our Meet Our Fundraising Coaches page!


Contact info

1.1

Bad

TrustScore 1 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We far exceeded our expectations

When my best friend died giving birth, I started a GiveForward fundraiser to help her husband and two surviving sons. Her husband and I were overwhelmed at the outpouring of support that followed. Posting the fundraiser on Facebook and mentioning it in her obituary helped us to far, far exceed our expectations. I am so grateful to GiveForward for this way to help.

March 6, 2015
Unprompted review
Advertisement
Rated 4 out of 5 stars

Great experience with GiveForward

I checked out many sites before deciding to go with GiveForward. My experience with them was very positive. Lots of support. Easy to set up payments into my bank account. Very nice looking, easy to post to Facebook and/or email directly. Sent me reminders to thank supporters. The one thing I wish had been better was uploading photos. It was time consuming and had limited ability to size the photos so many I wanted to use just wouldn't work. This made posting updates more difficult than I would have liked. But overall the experience was very positive. Would recommend to others.

March 6, 2015
Unprompted review
GiveForward logo

Reply from GiveForward

Thanks so much for your kind review, Kathleen! I'm happy to read that overall your experience was a positive one. I apologize for the frustrations surrounding the size limits on photos; currently, that's the best way to make images look nice on the Fundraiser, but we are revising this process to make it easier. Thank you again!

Sincerely,
Michael & The GiveForward Team

Rated 5 out of 5 stars

Excellent method to raise funds

I have never done a fundraiser before, but needed to set one up to help support a friend going through cancer treatments. I had a calendar going (Lotsa Helping Hands) and the calendar linked me to GiveForward. I did not look into other fundraising vehicles so I had nothing to compare to. I had a couple of issues with the set-up of the page itself, but always received clear answers from the support staff. Once it was set up and the website was shared, it really took off and was very easy to manage.

March 6, 2015
Unprompted review
Rated 5 out of 5 stars

Amazing!!!

This site is very easy to use. So many of my friends and family were able to make donations at ease. The money was deposited in my bank account which was very convenient. I would definitely recommend this site to others.

March 6, 2015
Unprompted review
Advertisement
Rated 3 out of 5 stars

Got the job done.

I set up a short fundraiser for a family member. The fundraiser exceeded expectations so from that perspective, it was great. Where I had difficulty was in website technical stuff and cust service technology.
1) For posting updates and also photo uploading, the software was a pain and very restrictive and even confusing. Have you tried it???
2) When I needed help setting up a different person to release the funds to, I had myriad responses from customer service, sometimes with conflicting advice. The people I communicated with were always kind and tried to be helpful, but some things just got lost in translation. Made it very confusing.
3) As an administrator of the fundraiser, I wished for more flexibility in sending invitations, and then follow-ups, and in keeping up with both contributors and potential contributors. Emails I had sent weren't easily accessible for reference or to use as templates.

March 6, 2015
Unprompted review
GiveForward logo

Reply from GiveForward

Sarah, thanks so much for your thoughtful review and feedback. I'm sorry to read about the difficulties you experienced during your Fundraiser. We know our cropping tool can be restrictive and, because of useful feedback from you and others, we're making this process easier. Switching the Funds Manager on a Fundraiser is also something we've worked with WePay to improve recently. Thank you for expressing your desire for a more robust messaging center--we hope to turn these suggestions into realities very soon!

Sincerely,
Michael & The GiveForward Team

Rated 5 out of 5 stars

Great

This was easy to use and worked well. The only thing I didn't like was the memory book only included people who wrote comments and I wanted a list of everyone's names who contributed.

March 5, 2015
Unprompted review
Rated 5 out of 5 stars

It was easy, it was easily accessible, it was successful.

When my husband died from cancer we were broke. The treatments had cost us everything. My son set this up for me and we were able to raise enough money to bury him. It was an awful time in our lives and this was so simple and so fast to send us the funds and with no problems or hang ups. It meant the world to us. You will never know how much it meant.

March 5, 2015
Unprompted review
GiveForward logo

Reply from GiveForward

Thanks for sharing your experience with us, Jo. It's inspiring to see how your community came together after Kent's passing. If there's anything we can do to help you in the future, please know we're here. Very best wishes to you and your son! -Michael & The GiveForward Team

Rated 5 out of 5 stars

Easy, Fast and Effective

My family was struck with a sudden tragedy. Wanting to act fast to address the need, I turned to GiveForward. In only 15 minutes or so I had a fundraiser set up accepting donations. In just 3 days we reached our goal. GiveForward is an advanced giving platform made simple. We are so grateful to their support and product that helped us get through a difficult time.

March 5, 2015
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great way to help

This website helped me raise money for my friend and her family who ended up losing their 2 month baby girl. I liked how the website worked and opperated! I would definetly recommend and use again in the future if I had to!

March 5, 2015
Unprompted review
Rated 5 out of 5 stars

People Care!

I was so amazed at how fast we were able to raise the money we needed for our sons Rifton Activity Chair. Using your easily accessable format made our family and friends understand our needs and give with confidence. Thank you!

March 5, 2015
Unprompted review
Advertisement
Rated 5 out of 5 stars

Trustworthy, honest, reliable

I created my account to help out one of my daughters friend who caught on fire the day of her birthday party. I tried every way possible to help find founds for hospital bills, house bills, and for the parents. I'm blessed to have found GiveFoward to help me in this process. I have recommend this page to friends and family members. If I were ever to need it in the future this will definitely be my go to page.

Thank you Give Foward for making this and easy process for me!!

B Francisco

March 5, 2015
Unprompted review
Rated 5 out of 5 stars

Invaluable!

My experience with GiveForward was excellent. It was automated enough not to require too much self monitoring, yet customizable enough to manage in a way that fit my values. My "Thank You!" responses were traced automatically! My messages to friends were completely customizable, and I could control who saw the page, and who got the information. I did not want to blanket every friend I had. I wanted to target people I knew had jobs and could afford to give a gift. That preference was compatible with my values. The transfer of funds from the donations to the medical patient was seamless. It was also seamless for interested friends to become sponsors and invite their friends personally. That feature is a great bonus. Some folks warned me about the fees, but it must not have been a huge issue b/c people donated in spite of the fees. I could never have managed a fund raiser like this without Give Forward. THANK YOU! My mother who has Lung Cancer (non smoking) thanks you too!

March 5, 2015
Unprompted review
GiveForward logo

Reply from GiveForward

Melissa, we can't express how much your positive feedback means to us. Thank you so much for taking the time to explain which features on the site helped you most. We're sending your mom lots of positive thoughts as she continues her fight! -Michael & The GiveForward Team

Rated 5 out of 5 stars

Thankful for GiveForward

When one is dealing with the stress and trauma which has prompted looking for such a site as GiveForward, it was a great relief to discover how easy it was to set up an account with them. What was equally impressive was how responsive the GiveForward team was in answering the couple of questions I had about the process.

Thanks to GiveForward, my dear friend Bruce was able to pay all, or very nearly so, of his medical bills. It was just amazing!

Thank you GiveForward!

March 5, 2015
Unprompted review
GiveForward logo

Reply from GiveForward

Thanks so much for your thoughtful reply, Maggie. We're so happy to learn you had a positive experience with our site and staff. Most importantly, we're thrilled Bruce was able to pay his medical bills! -Michael & The GiveForward Team

Advertisement
Rated 5 out of 5 stars

Fundraiser "Moving On"

By having giveforward helped me raise money to get my truck fixed. I lost my husband July 2014, so needed the help. They were there to give encouraging words and to help me a long the way.
JoDee Stepp

March 5, 2015
Unprompted review
Rated 5 out of 5 stars

Our heroes!

I have a very positive experience using GiveForward. It was user friendly, easy to add and invite people to view your campaign. Positive feed back and tips. Also plenty of time to circulate our story and learn about others in need. Overall great!

March 5, 2015
Unprompted review
Rated 5 out of 5 stars

life changing experience

I would like to personally thank everyone at GiveForward. I set up a donation fund for my father's burial services. Without it, my family and I wouldn't have been able to appease his last wishes of a proper burial. Truly amazing company.

March 5, 2015
Unprompted review
GiveForward logo

Reply from GiveForward

Patrick, thank YOU for taking the time to review us. Although we're sorry to read about why you had to use GiveForward, we're so glad we could play a small part in your and your family's grieving process. Clearly Stephen was an amazing man who touched many lives. -Michael & The GiveForward Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look