Gladstones Solicitors Reviews 

One star is flattering this parasitic company. They are not solicitors but a company who are complient in supporting PPCs extorting law abiding citizens who fall foul to a parking technicalities. I was working as a freelance delivery driver to support my disabled sons medical bills and pulled into the front area of a block of private flats. Delivering too was a Royal Mail Van whome I asked the driver where its ok to stop and deliver to which I was told yes. I took parcel up one floor to a flat and returned in under 2 minutes and left. I subsequently worked away for 4 weeks only to return to find a parking charge of £100. I rang the company and was told I had missed the appeals time frame despite sending evidence. Next thing Gladstones wrote to me demanding penalty plus costs. I emailed evidence and received an email saying irrespective of me delivering to a resident i was not displaying a residents permit so were taking me to county court. They said the Contract T&Cs were clearly displayed. I returned to try and find them only to see a sign the size of A4 paper with type size 8 text next to a huge sign saying Lidl Parking (Lidl behind flats but have a sign at the front!) I called them and after 20minutes of speaking to robots I got through to a human (a human without empathy or undrrstanding) i asked to speak to the lady who emailed me to be told she doesnt take phone calls only emails. I explained my position and my mortgage was due for renewal, sole carer of disabled child needing 24/7 care and her response with a giggle 'pay or court' i asked whether royal mail were also being prosecuted to be told they cant comment on other cases and mind my own business. These people are as bad if not worse than the PPCs who have turned parking into a free for all extortion racket. Do NOT do business with these predators, if you are unfortunate and forced into dealing with them dont expect to engage with a genuine human being just a corporate monster extorting genuin, hard working, law abiding citizens. As my mortgage was up for renewal I could not afford a CCJ so whilst I would normally fight unethical practices from predators like these, I had to put my disabled sons needs first so paid. It cost ne more than I made that week. As I said to the spineless woman ho giggled at me about 'pay or court' Karma always catches up which gives me some solice

Awful company
Won’t follow legal protocols and threaten CCJ’s just to get some money in
They do it because why bother fighting such small amounts of money it makes no sense to and they get away with it! It’s awful

This company Horizon Parking runs a scam as it assumes that most people throw away their receipts after paying parking and then get bombarded with demands for absorbent charges which they pass to debt recovery agents. if every one affected by this company complains to the financial conduct authority
as I am doing maybe it will take some action.

Another shockingly bad excuse for a solicitors working along horizon parking and their scam parking scheme. I paid £2 for parking nearly 2 years ago and they claim i entered the wrong digit on their system when paying by cash which means i have no proof. Still wanting £170 for what Gladstones claim is time and resources Horizon have spent on the recovery of the fraudulent claim. I will see you in court with Horizon and bring your proof if you have any!

Received a letter about a parking charge which was incorrect,phoned them and was sworn at and the guy was highly abusive and threatening, was told they were taking me to court even though I have tons of evidence, absolutely disgusting and seem very fraudulent

Scammers working alongside horizon parking who are also scammers, I’ve now had 4 parking fines for WORKING at Tesco Batley they just never stop! They say you can dispute it and then just say NO, it’s all about just taking money off normal working people it’s just disgusting.

Extremely disappointing. My correspondence was ignored, and there has been little regard for my son's disability or the impact this has had on him. Mediation is about what they want and no consideration or leeway! People that use this business for their parking should be ashamed of themselves.

Even when paying an agreed amount in response to a small claim action the firm still applies for judgement to be entered and adds an arbitrary £125 in additional legal costs to which they have no entitlement, causing one to have to pay a court fee of £313 to have it set aside. The court should not have approved the judgement when there is clearly no entitlement under the Small claims procedure.

Won’t help you, not interested in the evidence that you send them!
They are disguisting just like horizon parking! Scammers.
Guys how do we report both companies to the fraud ppl .

The worst company ever very rude does not know how to speak to customers properly specially this lousy lady I’ve spoken to very rude she thinks she’s better than everyone else

Scammers !!! Working for Horizon parking, trying to get money with zero evidence. Called this so called solicitors, the woman who answered didn’t have a clue and advised to press the link on the letter. I have reported Horizon to BPA and action fraud, will be doing the same with this company as this can not continue.

This company is nothing but a bunch of thugs using legal BS to try to force debt collection for other unscrupulous companies and has a well earned reputation for its shady practises .

Gladstones is one of the most unethical and duplicitous legal practices I have come across.

They are still claiming I owe them a parking fine for a place I have never been to in my life over three years ago. More concretely, they have oddly provided pictures of an underground car parking in London and allege I committed a parking contravention in Staffordshire, more than three years ago. Despite my challenge and protestations, they have refused to fully investigate their now fraudulent claim, and seem to want to double down on their misinformation and fraudulent malpractice.

Gladstone are simply a cowboy outfit who rely on threatening letters (of little legal substance), take months (often years) to respond to challenges and (as I have experienced) often rely on fraudulent and fake pictures to extort money from the general population.

Quite why our governments / public institutions have failed to regulate and provide oversight over these operations is a mystery. In the meantime, stand up to these bullies, who have very little interest in the legality and justification for their claims and are only interested in making easy money, often on the basis of spurious and fake evidence and empty threats.

Zero wasn’t an option!
I recall sorting a parking fee in zebedees yard Hull - but it’s a vague memory, BECAUSE I received the letter October 2025 - and the stated incident was APRIL 2022! Appalling company!
Is this even legal?
When I worked for the police there was a limited time to register a summons, but sold seem to be above that..I will search for my evidence a £3 payment- they’re asking for £155 😤

Horrible firm! They are trying recover cost for a parking fine that was challenged and drop over a year ago! The legal assistant don’t know what they are doing, as they are trying to override the court and scam people to pay these fines. Disgusting behaviour, they deserve 0 star to be honest not 1!

I’d give a zero if I could, I don’t know how a company like this can operate and exist as they are. Aggressive bullies hunting for any scrap of money they can threatening you with court, extra fines and then a CCJ, pathetic. A £3 parking fee turned into a £300 fine, how it is allowed is beyond me. Disgusting behaviour from a disgusting company that I’d say has as many real ‘solicitors’ as the local unemployment line has.

I paid off the money last year to dcbl and they sent me letters now saying I have to pay this outstanding debt again why you guys are harassing people should someone needs to sue this solicitor company

If I could give zero stars, I would. My experience with Gladstones Solicitors has been nothing short of appalling. The staff I dealt with were shockingly rude, dismissive, and utterly lacking in empathy. It felt like I was speaking to machines programmed to ignore basic human decency.
Communication was cold and robotic, with no effort to understand or support my situation. Their conduct raised serious concerns—not just about professionalism, but about whether they operate with any ethical standards at all. I genuinely questioned whether their practices were even lawful at times.
If you're looking for compassion, competence, or even basic courtesy, look elsewhere. This firm seems to thrive on intimidation and indifference. I would never recommend them to anyone and strongly urge others to steer clear.

Would give 0 if I could!
In relation to a parking charge which I never received from the original parking company. Pleaded and fought to get the charge from £150 back to the original £70 and was told no. They do not care what anyone has to say and straight up disregarded my emails, even though their clients Horizon Parking do not give the same fair opportunity to everyone! & Even though I was assured the matter was on hold while disputing, I have been told I can no longer do a payment plan due to "the late stage" also was told "we will not accept any further submissions from you" so I can no longer fight even if I wanted to! horrible demeaner, and that's not just because of the line of work they are in! as soon as you google them the first thing that comes up is "Gladstones Solicitors scam" all you need to know really.

Paid as soon as possible because I was scared. I told them I didn't understand the breakdown of the costs they had issued me, and asked them to explain. Because I had already paid, I was told by Jules, their Director of Client & Business Relations, that they have closed my case and they would now ignore future emails from me.