Huge shoutout to the GLD customer service team! They made returning an item that didn't fit a total breeze. Communication was clear, the process was fast, and they even hooked me up with free express... See more
Company replied
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Review summary
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Reviews shaping this summary
bracelet exactly as described. fits perfectly. outstanding quality. fast shipping. very nice packaging. this was my first order, I received it 2 days ago, and today I placed another order because I w... See more
Company replied
My micro tennis necklace and baguette heart pendant I just purchased looks fireee!!! I had purchased a chain from GLD before and I still wear it to this day. The quality products that GLD has to offer... See more
Order and delivery went smooth and delivery was shipped fast. I think I ordered Friday and it came today, Monday morning. I like the quality. The bracelet I ordered was too small but return/exchange s... See more
Company replied
4.5
Excellent
56K reviews
Asks customers to review
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Awesome quality and fast shipping but…
Awesome quality and fast shipping but , the only reason why it’s 3 stars is they sent me to wrong length chain and I can’t say I’m in love with the length.
July 5, 2026
Reply from GLD
Hello Logan,
Thank you so much for your feedback! We're sorry to hear you received the in correct chain length. We'd love the opportunity to make this right. A member of our team will be reaching out to you via email shortly to assist with exchanging it for the correct length.
We truly appreciate your support and the chance to improve your experience!
Best,
Great discounts promt shipping received…
Great discounts promt shipping received awesome product will order again which I have.
July 7, 2026
Very great quality.
July 13, 2026
Homeless but blinging! Just kidding love your jewelry
I just love all your items, and love the people who work there. Always been very nice to offer better deals . I ordered an item awhile back and just love it!
July 15, 2026
Loved getting 50% off.Started my…
Loved getting 50% off.Started my Christmas shopping Seniors have to get a little mths before6+ Christmas.
July 15, 2026
Great customer service
July 15, 2026
Great staff and very helpful!
July 7, 2026
Purchase from this site multiples times…
Purchase from this site multiples times for myself as well as my friends and family! Absolutely amazing quality, doesn’t tarnish and super affordable!
July 15, 2026
Every piece is so beautiful and it have…
Every piece is so beautiful and it have really good quality ✨
July 15, 2026
I spoke with CS rep
I spoke with CS rep - Marissa. Easily one of the best CS experiences I have ever had. Quick, easy, understandable, keep it up
July 15, 2026
Website was easy to navigate and the…
Website was easy to navigate and the deals you get upon signing up are great!
July 14, 2026
They made the return process very…
They made the return process very seamless. And their customer support is top notch. Didn’t have to wait multiple days. They over communicated. I will absolutely be a returning customer
July 4, 2026
Reply from GLD
Thank you so much for your wonderful review! We're thrilled to hear that your return process was seamless and that our customer support exceeded your expectations. Providing timely communication and making the process as easy as possible are always our goals. Your kind words mean a lot to our team, and we're honored to have earned your trust. We truly appreciate your support and look forward to welcoming you back again soon!
Overpriced.bought two NFL pendants
Overpriced.bought two NFL pendants,they didn't even come with a necklace.then when I get them only one has the leather pouch and NFL logo are not returnable.so pick what u really want the first time.i learned an expensive lesson.
June 27, 2026
Reply from GLD
Hello,
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like to clarify that our NFL pendants are eligible for returns and exchanges, and we'd be happy to help make this right. A member of our team will be reaching out to you via email shortly to assist with your options.
Again, thank you for your feedback and we hope to hear from you soon!
Best,
its amazing brand and ppl
its amazing brand and ppl, i like them and happy to work with them
July 15, 2026
Unprompted review
Reply from GLD
Thank you so much for your kind words! We're thrilled to hear you've had such a positive experience with our brand and team. It means a lot to us that you're happy working with us. We truly appreciate your support and look forward to continuing to serve you!
Price & Quality
July 15, 2026
Reply from GLD
Thank you for your review! We're so glad to hear you're happy with both the quality of our products and the value we offer. We truly appreciate your support and look forward to serving you again soon!
Am very pleased with my order and when…
Am very pleased with my order and when I had to return an item and exchange I had no problem with company or with customer service would recommend this company 100%
July 14, 2026
Reply from GLD
Thank you so much for your wonderful review! We're thrilled to hear you're pleased with your order and that your return and exchange process went smoothly. Providing excellent customer service is always our goal, and we're grateful for your recommendation. Thank you for your support, and we look forward to serving you again soon!
Reply from GLD
Thank you so much for your amazing review and continued support! We're thrilled to hear you love GLD and have built up a collection with us. Your 10/10 rating means the world to our team. We truly appreciate your loyalty and look forward to helping you find your next favorite piece!
To be truthfull I did not expect this…
To be truthfull I did not expect this piece to be so dope. The craftmenship is amazing.
July 8, 2026
Reply from GLD
Thank you so much for your awesome review! We're thrilled to hear the piece exceeded your expectations. Knowing you're impressed with the craftsmanship means a lot to us. We truly appreciate your support and hope you enjoy your new piece for years to come. We look forward to serving you again!
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