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Glenigan | A Hubexo Product Reviews 

733
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 165 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the staff is exceptionally helpful, patient, and knowledgeable during training sessions, guiding users through the system smoothly. Customers truly appreciate the detailed demonstrations and seamless onboarding process which make navigating the platform very easy and efficient for everyone. Some reviewers were not happy with contract terms and unexpected auto-renewals, feeling that these renewal practices are rather unfair to loyal clients. A few other people also felt that project information sometimes lacked accuracy, and they experienced challenges when trying to get solutions for their specific business needs.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, knowledge, and helpfulness... See more

User experience

People report positive experiences with user experience, highlighting helpful onboarding and training... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that account managers provide great... See more

Service

Users describe positive interactions with service, highlighting helpful and efficient support from dedicated... See more

Website

Reviewers highlight positive aspects of website, describing the platform as very user friendly and detailed.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grieg hosted me for a beginners guide to Glenigan the day we signed up and got access to the platform. He walked me through three or four of the most useful things to search for and look at, and gave... See more

Company replied

Rated 5 out of 5 stars

Glenigans gives you the ability to target construction projects of a certain type, stage and area. Glenigans update the projects as it progresses. Accoutn Management is brilliant, they're only a pho... See more

Company replied

Rated 5 out of 5 stars

Dan at Glenigan has been exceptional to work with. He’s knowledgeable, proactive, and genuinely invested in helping us get the most out of the platform. His insights have made a real difference to how... See more

Company replied

Rated 5 out of 5 stars

Really good product, and the service they have provided is excellent. Tiffany has been available for training and ongoing support when required, and is always responsive. The data on here is a brillia... See more

Company replied


Company details

  1. Business Development Service

Written by the company

Established in 1973, Glenigan is the trusted provider of UK construction sales leads, market analysis, industry forecasting and company intelligence.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

733 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(733)

166 reviews in the last 12 months

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Rated 5 out of 5 stars

Great system

Great system ! So much more informative and useful than its competitors.
Daniel was a legend through the whole process with guidance and training.

May 26, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Andrew. We’re thrilled to hear you’re finding Glenigan more insightful than other platforms, and that Daniel’s support made all the difference. We’ll be sure to pass on the praise!

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Great Service Dawn!!

Working with Dawn at Glenigan is fantastic.
I come up with some strange ideas on how to get the best opportunities for my business. Dawn always finds a way to support this.
and make it work. Great service!!!

June 4, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Andrew. We love hearing how Dawn’s support helps bring your ideas to life. It’s great to know you’re finding new ways to unlock opportunities through Glenigan. Really appreciate the kind words!

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Dawn has been fantastic—super flexible…

Dawn has been fantastic—super flexible in accommodating us when we have tight deadlines. In meetings, she is exceptionally resourceful and innovative, consistently showing us different features that really help us harness the full benefits of the platform.

June 4, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Ikenna. It’s great to hear how Dawn’s flexibility and creativity have supported your team under pressure. We love that you’re discovering new ways to get even more value from the platform. That’s exactly what we aim for!

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Consistently Excellent Support

Dawn is consistently great to work with. She knows her stuff, is always on hand when needed, communicates clearly and gets things done without any fuss. Big help today with some reports I wanted to put in place. Her experience and straightforward approach make all the difference.

June 3, 2025
Unprompted review
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Reply from Glenigan | A Hubexo Product

Thank you for the fantastic feedback, David. Brilliant news that Dawn has assisted your team so well. If you need any further help, our team is standing by.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Thank you Matt!!!

Cannot fault Matthew Lowe for his service! He always goes above and beyond to help us and explain how we can get the best out of the system for our business!

May 30, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Appreciate the feedback, Georgina. We know Matt is always happy to help your business get the best out of Glenigan.
Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Great support & project detail

The company is using a variety of paid & unpaid lead portals, however Glenigan has become my 'go to'. Although pricey it is worth it for the team support and level of detail in the projects. The fact that you get granular data about projects & company contacts is priceless- names, titles, mobile numbers, what they have worked on before etc etc. Tiffany is a great Account Manager and the team of researchers are present on a live chat withing 5 minutes to answer ad hoc queries. Glenigan also provides wider market intell & reports. Company profiles have also been very useful saving me a lot of online searching.

May 29, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you Katherine. We’re glad to here that you find our team support and data provided valuable. We are also happy to here that Tiffany has been so helpful to you team. If you need any further assistance, our team is standing by.
Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

First class support from Dawn Mitchell at Glenigan.

I have always found the team at Glenigan to be extremely helpful and supportive and most importantly our account manager Dawn Mitchell is excellent. Always willing to listen and look at ways to support our business.

May 29, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Oliver. It’s fantastic to hear that you’ve consistently found our team helpful and supportive, and that your account manager Dawn has been delivering first-class service. We're so pleased she’s been able to support your business with care and dedication.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Dealt with Matt for many years in…

Dealt with Matt for many years in different roles. He's always helpful when you have a question or query and I feel valued as a customer of the platform.

May 21, 2025
Unprompted review
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Reply from Glenigan | A Hubexo Product

Thanks for the kind words, Luke. It’s brilliant to hear you’ve had such a positive experience with Matt over the years. He’s a real asset to the team.

We’re so pleased you feel valued as a customer, and we’re always here if you need anything.

Kind regards,
The Glenigan Team

Rated 5 out of 5 stars

I love this platform

I love this platform - excellent data and easy to use; an invaluable tool to drive our performance. Knowledgeable and experienced account manager, always on hand to help. Would not hesitate to recommend.

May 20, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you for the wonderful feedback, Louise. We're so glad you're loving the platform and finding the data and tools genuinely helpful for your performance.

It's great to hear your account manager has been such a strong support too. We really appreciate the recommendation.

Kind regards,
The Glenigan Team

Rated 5 out of 5 stars

Fantastic customer support work from…

Fantastic customer support work from Matt, very knowledgeable and helpful to help us with our data request. Matt went above and beyond. Thank you

May 13, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you for the lovely review, Silvia. We're so pleased Matt was able to support you so well and go the extra mile with your data request. He’ll be really pleased to hear your kind words. We're always here whenever you need a hand.

Kind regards,
The Glenigan Team

Rated 5 out of 5 stars

Glenigan Review - C&G

We have had a good experience using Glenigans over the last few years, especially because of our Account Manager, Tiffany Christer. Tiff has been amazing and we have built up a good working relationship, with her understanding of our Business, always offering smart tools to use and her continued support. Thank you.

Craig Goode - Christie & Grey

May 15, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you for the kind words, Craig. It's fantastic to hear you've had such a positive experience with Glenigan, and especially with the support from Tiffany.

She’ll be so pleased to know her understanding and dedication have made a real difference. We really value the relationship we've built with you and the team at Christie & Grey.

Kind regards,
The Glenigan Team

Rated 5 out of 5 stars

Great product, with all the details & ways to filter we need

Natalie was excellent at running us through all the functionality, and she was very specific in her run-through to our needs as a business to make the most of the software. It has made navigating Glenigan a lot easier and signposted the important features for us.

May 9, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks so much for your feedback. We're delighted to hear you're getting real value from the platform and that the filtering tools are hitting the mark. Natalie will be thrilled to know her tailored support made a difference and helped you get the most out of Glenigan.

Kind regards,
The Glenigan Team

Rated 5 out of 5 stars

The refresher session was very…

The refresher session was very informative and the revised parameters will allow me to get even more out of the Glenigan portal. Thank you Natalie!

May 9, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you for the great review, Lance. We’re so glad the refresher session was helpful and that the updated parameters are making a difference. Natalie will be really pleased to know her support helped you get even more from the portal.

Kind regards,
The Glenigan Team

Rated 5 out of 5 stars

I use Glenigan regularly for my work

I use Glenigan regularly for my work, and it has been a great help to us!
Today, I had a training session with Natalie, who explained the platform in more detail, and now I feel much more confident using its features.
Thank you, Natalie!

May 8, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for taking the time to share your experience, Marcelo. We're really glad to hear that Glenigan has been such a useful part of your work, and it’s great that the training session with Natalie gave you even more confidence in using the platform. We’ll be sure to pass on your thanks to her. If any other questions come up, don’t hesitate to reach out.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

I have just had a call with Matt Lowe…

I have just had a call with Matt Lowe who has helped me massively on pulling reports for the Water Sector. He was available super quickly and even did some pre work before our call which made everything so much easier for me! I cant thank you enough (although I have now given myself lots of work to be getting on with!) Thanks Matt!

May 8, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks so much for the lovely feedback, Emily. We're really pleased to hear Matt was able to support you so effectively and that his preparation helped make things easier on your end. Sounds like a productive session, even if it did leave you with a full to-do list! We'll be sure to pass your thanks on to Matt. If you need anything else along the way, we're here to help.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Feel like an extension to our team

Matt Lowe an the team are always so quick to respond, nothing is too much trouble. Pleasure to work with and feel like an extension of the team.

May 1, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you for sharing your feedback, Emma. We're really glad to hear that working with Matt and the team has been such a smooth and supportive experience. Knowing you see us as an extension of your team is exactly the kind of partnership we aim to build. It’s a pleasure working with you, and we're always just a call or message away if you need anything.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Recommend

Established a really good working relationship with Matt, who does a good job looking after our best interests. Glenigan is a valuable service which we use regularly to grow our business and Matt is always on hand to help us out with any issues or ways to get more from the system.

May 5, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Really appreciate you taking the time to share this, James. It’s great to hear that Glenigan is playing a regular part in supporting your business growth, and that Matt has built such a strong working relationship with you. Knowing he’s been able to offer useful support and advice along the way means a lot to us. If there’s ever anything you’d like to explore further in the system, just let us know.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Great service

Great service, and good account handling, looking into what could help us and also championing our brand. Matt is a great guy and feels like a part of the team

May 2, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for the fantastic feedback, Allan. It's great to hear you're happy with the service and account support, and that Matt has been proactive in looking for ways to add value and support your brand. We're especially glad he feels like part of your team. We'll be sure to pass on your kind words. If there's anything more we can do, just let us know.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Very helpful

Matt Lowe has been very helpful in helping me to set up new notifications-speedy response and i liked that i could book in an appointment on teams.

April 28, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for the lovely feedback, Jo. We're really glad to hear that Matt was helpful in getting your new notifications set up and that the quick response and easy Teams appointment made the process smooth. We'll make sure Matt sees your kind words. If you need anything else, we're always here to help.

Regards,
Glenigan | Powered by Hubexo

Rated 1 out of 5 stars

Hidden Auto-renew Policy

Hidden Auto-renew Policy.
Do not get involved with this company. They have a 90 day notice period to avoid their auto-renewal, which they let lapse without notifying you. After this they will not let you cancel and they will extort thousand of pounds from you with the threat of legal action. They extorted £6500 from us for a service we didn't want and tried to cancel 1 month before it renewed.

April 16, 2025
Unprompted review

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