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Glenigan | A Hubexo Product Reviews 

731
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable staff for delivering thorough training sessions, clear platform guidance, and continuous onboarding assistance that builds genuine operational confidence over time. Consumers really appreciate the flexible support available, noting that the digital system is smooth, simple to navigate, and exceptionally beneficial for everyday business development tasks. However, some people mentioned frustrating experiences regarding automatic contract renewals, unexpected administrative letters, and rigid billing terms that felt completely unreasonable. Reviewers also noted that certain project listings were occasionally outdated, missing key details, or not entirely suitable for their specific professional requirements.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful account managers and informative... See more

User experience

Users describe positive interactions with user_experience, highlighting that training sessions are thorough,... See more

Customer service

Clients share positive opinions on customer service, highlighting the supportive onboarding and ongoing... See more

Service

Customers consistently note positive experiences with service, highlighting responsive and proactive account... See more

Website

Reviewers mention positive feedback about website usability and detailed project information. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grieg hosted me for a beginners guide to Glenigan the day we signed up and got access to the platform. He walked me through three or four of the most useful things to search for and look at, and gave... See more

Company replied

Rated 5 out of 5 stars

Glenigans gives you the ability to target construction projects of a certain type, stage and area. Glenigans update the projects as it progresses. Accoutn Management is brilliant, they're only a pho... See more

Company replied

Rated 5 out of 5 stars

Dan at Glenigan has been exceptional to work with. He’s knowledgeable, proactive, and genuinely invested in helping us get the most out of the platform. His insights have made a real difference to how... See more

Company replied

Rated 5 out of 5 stars

Really good product, and the service they have provided is excellent. Tiffany has been available for training and ongoing support when required, and is always responsive. The data on here is a brillia... See more

Company replied


Company details

  1. Business Development Service

Written by the company

Established in 1973, Glenigan is the trusted provider of UK construction sales leads, market analysis, industry forecasting and company intelligence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

731 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(731)

162 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Experience!

When starting in a new role, with a lot of new systems and processes to learn, it can be overwhelming.

However, Emma Shale, took the time out of her day to host a personal training session with myself over teams to run me through the system and show me how to get the best out of it for my specific role! Made it much easier to understand how to use the system and how to make it work for my needs! Thank you Emma!

April 10, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Emily,
Thanks for the great review, really nice to hear Emma made things a bit easier when starting out. Getting your head around new systems can be a lot, so glad the session helped you see how it all fits for your role.

I’ll pass this on to her, she’ll love hearing it.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Emma was Fantastic!

Emma was incredibly helpful and explained the site in detail and all the functions that Glenigan has to offer. I feel confident that if I have any issues, she will be able to help me in the future!

April 9, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Harry,
Thanks for the great review. It’s really nice to hear how helpful Emma has been and that she took the time to walk you through the platform in detail. Feeling confident using Glenigan and knowing you’ve got support there when you need it makes a big difference. If you ever need anything in the future, just let us know and we’ll be happy to help.
Regards,
The Glenigan Team

Rated 5 out of 5 stars

Amazing Platform and Brilliant Support

Dawn was friendly, helpful and knowledgeable. She answered all my questions and gave me a good introduction to an amazing platform. Thank you Dawn

April 9, 2026
Unprompted review
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Reply from Glenigan | A Hubexo Product

Hi Julia,
Thanks so much for the lovely feedback. We’re really pleased to hear you enjoyed your introduction to the platform and felt well supported along the way. It’s great to know all your questions were covered and that you’re already seeing the value in what Glenigan has to offer. If there’s anything else you need as you explore the platform, we’re always happy to help.
Regards,
The Glenigan Team

Rated 5 out of 5 stars

Fantastic On boarding

Had a great informative and great first onboarding session with Dawn today, very much appreciate this service.

April 9, 2026
Unprompted review
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Reply from Glenigan | A Hubexo Product

Hi Anthony,
Thanks for taking the time to leave such a great review. We’re really pleased to hear your first onboarding session went so well and that you found it informative and worthwhile. Getting off to a strong start is important, and it’s great to know the session helped set things up nicely for you. If there’s anything else you need as you settle in, just let us know.
Regards,
The Glenigan Team

Rated 5 out of 5 stars

Dawn did an amazing job walking me…

Dawn did an amazing job walking me through the platform featured once I had joined, and Beth did a great job too introducing me to the platform. Very pleased with the customer support so far.

April 7, 2026
Unprompted review
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Reply from Glenigan | A Hubexo Product

Hi Charlie,
Thanks so much for sharing this. We’re really glad to hear you had such a positive start with Glenigan and that both Dawn and Beth helped make things easy to get to grips with. Having that early guidance can make all the difference, and it’s great to know the support has hit the mark so far. If you need anything else as you go along, just let us know.
Regards,
The Glenigan Team

Rated 3 out of 5 stars

I was expecting more from the subscription

Project information is somewhat mediocre and inaccurate. Outdated information and lacks company contact levels below senior management level.

April 2, 2026
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Garry,
Thanks for sharing your honest feedback. We’re sorry to hear the subscription hasn’t quite met expectations, especially around data accuracy and depth of contacts. Keeping information current and useful is something we take seriously, so it’s helpful to know where it feels like it’s falling short. If you’re open to it, we’d really welcome the chance to talk through your experience and see how we can improve things for you or point you to areas of the platform that may help.
Regards,
The Glenigan Team

Rated 5 out of 5 stars

Great Support from Ciaran Dyer

Had a couple of meetings with Ciaran Dyer to improve my knowledge of the Glenigan system. He was incredibly helpful throughout and explained clearly how the platform works. It’s great to know he’s available for support whenever needed.

March 30, 2026
Unprompted review
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Reply from Glenigan | A Hubexo Product

Hi Jess,
Lovely to hear this, thanks for sharing. It’s great that your time with Ciaran has helped you get more comfortable using Glenigan and understand how everything fits together. Knowing you’ve got friendly, clear support when you need it makes a big difference, and we’re really glad that’s been your experience. If there’s ever anything else you need help with, just shout.
Regards,
The Glenigan Team

Rated 5 out of 5 stars

Prompt Service as Always

Been dealing with Glenigan as a company for over 25 years and found them very helpful, and ideal for what we need. Information is always up to date and informative.

Fast and prompt service, as always from Dawn Mitchell, thank you.

March 31, 2026
Unprompted review
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Reply from Glenigan | A Hubexo Product

Thanks so much for taking the time to leave such a positive review. It really means a lot to hear that you’ve had a good experience with Glenigan over such a long period. We’re especially pleased to hear Dawn has continued to provide the quick and reliable support you expect. We’ll be sure to pass on your thanks to her.
Regards,
The Glenigan Team

Rated 5 out of 5 stars

Very informative

Very informative, clearly knows his stuff and very helpful with all our questions.

March 27, 2026
Unprompted review
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Reply from Glenigan | A Hubexo Product

Hi Ed,

Thanks for taking the time to leave a review. We’re really pleased to hear you found the session informative and that all your questions were covered. It’s always our aim to make sure the time is useful and that you come away with a clearer understanding of how to get the most from Glenigan.

If you ever need a hand with anything else, just let us know.

Regards,

The Glenigan Team

Rated 5 out of 5 stars

Dawn was amazing so so friendly and…

Dawn was amazing so so friendly and really helped me learn the system and answered any questions I had. Highly recommend.

March 20, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Florence,

Thanks so much for the lovely review. We're really glad to hear Dawn made the session so helpful and easy to follow, and that she was able to answer all your questions along the way. She always aims to make learning the platform feel straightforward and approachable.

We really appreciate the recommendation and hope you continue to get plenty of value from Glenigan.

Regards,

The Glenigan Team

Rated 5 out of 5 stars

Teams Meeting

I had a really productive Teams call with my account manager, Emma, and I couldn’t be happier with the support she provided. She took the time to walk me through key features in Glenigan, especially around using ranking lists more effectively, and explained everything in a clear, practical way that I can put into use straight away.
What really stood out was how proactive and genuinely helpful she was. Emma offered to review my saved searches, investigate projects I couldn’t access, and even help arrange training for another team member. It’s rare to get support that feels this tailored and hands‑on.
Overall, a really positive experience, knowledgeable, friendly, and incredibly supportive. Thanks, Emma!

March 17, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Paul,

Thanks for sharing such positive feedback. It’s great to hear that your call with Emma was so useful and that you were able to come away with some practical tips you can start using straight away. Making sure customers get real value from features like ranking lists is exactly what those conversations are for.

Emma will be really pleased to hear your comments. She always goes the extra mile to make sure everything is working as it should and that your team has the support they need.

If there’s anything else we can help with, just let us know.

Regards,

The Glenigan Team

Rated 5 out of 5 stars

Emma was fantastic with our training…

Emma was fantastic with our training introduction. She did a really good job of tailoring the training to our specific needs and preferences as a business. She helped us to feel more confident using the platform and has been great at checking in with us.

March 11, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Chloe,

Thanks for taking the time to leave such a lovely review. It’s great to hear that the training session was helpful and that it left your team feeling more confident using the platform. Emma always puts a lot of effort into making sure sessions reflect how each business actually works day to day, so she’ll be really pleased to hear your feedback.

If there’s ever anything else we can help with as you continue using Glenigan, just let us know.

Regards,

The Glenigan Team

Rated 5 out of 5 stars

Glenigan Introduction with Dawn

I had a very informative & productive introduction to Glenigan's this morning.
Our Account Manager (Dawn) was extremely helpful in setting us up with some initial "saved searches" & subsequent "email alerts" based upon our specific requirements.
Thank you for your support Dawn ☺

March 13, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Lanty,

Thanks for the great feedback, really good to hear your introduction with Dawn was so informative and productive.

Sounds like getting those saved searches and alerts set up around your requirements has got you off to a strong start.

Thanks again for sharing, I’ll pass this on to Dawn.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Ciaran was great

Ciaran was great, helpful and explained everything!

March 13, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Joe,
Thanks for the review, great to hear Ciaran was able to help and keep things clear and straightforward.

I’ll pass this on to him, he’ll appreciate it. If you need anything else, just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Glenigan training …

I had a teams meeting yesterday with Natalie Baume from Glenigan - Having not used the platform for some years Natalie did a sterling job 👏 I now have much better understanding of the portal and look forward to using the data
Thank you

March 11, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for the review, really glad Natalie was able to get you back up to speed. Good to hear the session gave you a clearer understanding of the platform, especially after some time away.

I’ll pass this on to her. Hope you get plenty of value from the data, and if you need anything else just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Great training with Tiffany

Great training with Tiffany, was very clear and very helpful.

March 11, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Sonia,
Thanks for the review, great to hear the training with Tiffany was clear and helpful. That’s exactly what we aim for.

If you need anything else, just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Great system and great training

Great system, training with Natalie was efficient and helpful. Didn't take too much time whilst giving a detailed run down of the important parts.

March 4, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Elliot,

Thanks for the review, glad to hear you are finding the system useful. Good to know the training with Natalie hit the right balance and covered what you needed without taking up too much time.
I’ll pass this on to her. If anything else comes up, just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Relaxed Efficient Interaction - Happy Days !!

Very easy person to communicate with, pleasant and very efficient. Looking forward to future interactions. Slick operator !!

March 2, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for the great feedback, really glad you had such a smooth and easy experience. Good to hear it’s been both efficient and easy to work through. We will aim to keep it that way moving forward.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Glenigan

Great system that provides a lot of opportunity.

Natalie is very helpful, she navigates the system really well whilst making it easy to follow along and understand.

March 2, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Dean,
Thanks for the review, really good to hear you are getting value from the system and the opportunities it brings. Great to know Natalie has been able to guide you through things in a way that makes it easy to follow and understand.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Natalie is very helpful and super quick…

Natalie is very helpful and super quick with coming back to me. Her Patience with my team is incredible as they tend to ask the same things over and over - so Thank you Natalie
Also she sends me reports I cant get and they are really useful for 121s

March 2, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Davie,

Thanks for the great review, really appreciate you taking the time to share it. It’s good to hear how helpful and responsive Natalie has been, and we know exactly what you mean about the patience. Glad the reports have been useful as well.

I’ll pass this on to Natalie, she’ll be pleased to hear it. If you need anything, just let us know.

Regards,
The Glenigan Team

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