Glenton Holidays Reviews 

289
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and helpful staff, noting that professional drivers and attentive hosts consistently ensure smooth, highly comfortable, and perfectly well-organized trips across various destinations. Vacationers also deeply appreciate the exceptionally clean accommodations, delicious food options, and fascinating excursion itineraries that make their travels truly memorable and enjoyable. Some reviewers were not happy with certain logistical arrangements, specifically mentioning unexpectedly long journey times and unorganized hotel reception areas upon arrival. A few customers additionally experienced notable shortcomings regarding substandard dining choices, inflexible customer service responses, or tours impacted by bad weather.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with staff, frequently praising helpful drivers and... See more

Service

People report overwhelmingly positive experiences with the overall service and organization of their trips.... See more

Holidays

Consumers find holidays to be a wonderful and enjoyable experience from start to finish. Reviewers frequently... See more

Location

Reviewers mention positive feedback about location, highlighting hotels situated in beautiful surroundings... See more

Quality

Clients share positive opinions on quality, highlighting lovely hotels, delicious and plentiful food choices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All staff great! Host Celia, driver, Darren, courier, Roberta on Cotswolds excursion & all hotel staff. All very friendly, knowledgeable and well organised. Interesting days out to Oxford, Stratford... See more

Company replied

Rated 5 out of 5 stars

An early start from Edinburgh but travelling to Italy was great. Slight delays through passport control in Venice. The Hotel Belvedere was such a lovely traditional hotel and walking to the lovely tow... See more

Company replied

Rated 5 out of 5 stars

Travelling with Glenton Holidays was smooth from the moment have was picked up at Glasgow till I arrived back home! Hotel was lovely and clean, the staff couldn't do enough to make the stay fantasti... See more

Company replied

Rated 5 out of 5 stars

Simon was very helpful ,lots of information about the excursions . The hotel was lovely great food choices especially for me as i have a few allergies . Room was clean, iron and ironing board... See more

Company replied


Company details

  1. Tour Operator

Written by the company

Glenton Holidays offers a variety of coach holidays, holidays by air, self drive breaks and river cruises departing from Scotland.

GLENTON HOLIDAYS

Written by the company

GLENTON is Scotland’s only ABTA bonded coach holiday specialist. When you book your getaway with us, you can rest assured that not only are you in excellent hands, but that both your money and your holiday are safe.
There really is no substitute for experience and GLENTON’S 17 years’ expertise in travel means we know what is important to our customers. Tempting resorts, enthralling excursions, well-appointed hotels and comfortable travel are high on your list – and on ours too! Our coach holidays take you to great, British seaside resorts, splendid cities with history at every turn and tranquil countryside retreats. We include interesting and exciting excursions along with free time so you can really make the most of every moment of your longed for holiday.
Select WITH Door to Door* SERVICE
GLENTON Select raises the bar on coach holidays. Your journey begins from your own front door, where your transfer vehicle will collect you and chauffeur you to join a luxury Select coach. Sink into your comfortable reclining seat with its extra leg-room and take in the views through the panoramic windows. Perhaps follow the route via the coach’s satellite navigation screen as you glide to your hotel from our Select collection. Hotels hand picked for their high standards and exceptional service and many are four star properties.
A SOLO TRAVELLER’S BEST FRIEND
GOOD COMPANIONS hosted holidays are designed exclusively for mature solo travellers and have no single room supplements. Sidestep the stress of travelling alone and just relax in the company of your host and like-minded people as you explore new places together and make new friends along the way. With GOOD COMPANIONS, you won’t be on your own for long.
TOP NOTCH ALL INCLUSIVE RIVER CRUISING
We are thrilled to continue our partnership with one of Europe’s finest river cruise companies, CroisiEurope. Their ships, and the standards of food and service, are second-to-none and they have been providing the perfect cruising experience for over fifty years. CroisiEurope has a superb reputation for French cuisine, and selected complimentary drinks are part of the package*.
JET AWAY WITH GLENTON
GLENTON is bonded by ATOL, giving you extra financial security on all our AIR HOLIDAYS, so you can relax knowing your hard earned money is safe. We depart from local airports to fantastic destinations so you can soak up seaside sun or explore iconic sights. We also offer a Door to Door* service on many of our AIR HOLIDAYS.

Scotland's only ABTA bonded coach tour operator

ABTA bonded for your peace of mind

ABTA bonded for your peace of mind
GLENTON is Scotland’s only ABTA bonded coach holiday specialist. We are also bonded by ATOL providing extra financial security for all air holidays. If you book with an unbonded company you could well be risking your holiday and your hard earned money.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

289 reviews

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4.5

All reviews

(289)

98 reviews in the last 12 months

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Rated 5 out of 5 stars

Day Trip to Trossachs and Taste of Irish Hospitality

I always enjoy my day trips with Glentons. There are a great variety to choose from and are well organised and not too expensive. This trip gave an insight in to holidays in Ireland plus a lovely meal and entertainment in the Trossachs. The Glentons team exceeded expectations!

May 30, 2024
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for your lovely feedback, great to hear that you enjoyed your day out with Glenton.

We look forward to seeing you again soon!

Many thanks
Glenton Customer Service Team

Rated 1 out of 5 stars

£5 levy per front seat

The coach was comfortable. The driver was very helpful. The venue good.,,however all spoiled by the £5 levy per seat for front disabled seat. When I questioned this the manager got back to me immediately the very next day. However her explanation not acceptable “ no disabled seats on their coaches (albeit a blue sticker with a walking stick on the adjacent window.) the levy was as in airlines for extra leg room “ I said but surely clients with blue badges could quote their card number and would be exempt whilst clients paying for extra leg room would be by choice disabled clients do not have that choice.Also it is difficult to negotiate the narrow aisles of coaches to rear seats for them. She agreed and said “ she would put it in the company suggestion box at the end of the year “She also informed me very kindly that “not all the coach tours were suitable for disabled clients as printed in their brochure “ okay but disabled clients maybe not able bodied but they can decide to choose which tours they can manage and adapt to . so I had to pay the £10 levy .

June 4, 2024
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Reply from Glenton Holidays

Thank you for taking the time to review your Glenton day trip.

We are delighted that you found the coach comfortable, your driver helpful and were pleased with the venue. However, we are sorry you are unhappy about paying the £5 per person supplement for the front seats. This supplement is simply because front row seats are a bonus as they give passengers an enhanced view during their travel. Any passenger can choose to book these seats and they are not advertised as disabled seats. Nonetheless, we are very sorry that paying this extra charge spoiled your day.

Thank you again for taking the time to let us know your opinion.

The Glenton Customer Service Team.

Rated 5 out of 5 stars

A great day out

A great day out. Bus left on time and was clean and tidy. Very pleasant and helpful driver. Meal at hotel was lovely

May 29, 2024
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Reply from Glenton Holidays

Thank you for your lovely feedback, great to hear that you enjoyed your day out with Glenton.

We look forward to welcoming you back again soon!

Many thanks
Glenton Customer Service Team

Rated 5 out of 5 stars

What a bargain

It was a wonderful day out. Great food and entertainment. All in all absolutely excellent. Looking forward to the next one.

May 30, 2024
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for your lovely feedback, great to hear that you enjoyed your day out with Glenton.

We look forward to welcoming you back again soon!

Many thanks
Glenton Customer Service Team

Rated 5 out of 5 stars

a wonderful day out

we had a wonderful day, after a wee hiccup, we had a stop In Callandar, then on to a very enjoyable lunch at The Rob Roy Hotel, staff were amazing. all in all a great day out and excellent value for money. I would do this tour again, well done everybody although I did expect the Irish tourism people to do more, tell us about their beautiful country n why we should visit

May 29, 2024
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Reply from Glenton Holidays

Thank you for your feedback, great to hear that you enjoyed your day out with Glenton despite a wee hiccup.

We look forward to welcoming you back again soon!

Many thanks
Glenton Customer Service Team

Rated 1 out of 5 stars

A total waste of time

My husband and I went on the trip to learn more about Ireland as we were hoping to go on holiday to Ireland .
Unfortunately we did not learn anything , we were most disappointed.as were most people,we were picked up in Dunfermline at 8am and were dropped off at 6.45pm
Yes we had an hour in Calendar and a three course meal,but the singer was terrible ,In all it was a long wasted day

May 29, 2024
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Reply from Glenton Holidays

Many thanks for taking the time to give your feedback.

We are sorry that you felt you had a wasted day and that the singer was not to your taste.

The Tourism Ireland reps were on hand at the event to answer any questions you may have about Ireland, and if you did not get a chance to speak to them we apologise.

If you have any questions on travelling to Ireland or any of our other destinations, please get in touch with our team who will be delighted to assist you.

Thanks again for your feedback.

The Glenton Customer Service Team

Rated 3 out of 5 stars

The only downside was the length of…

The only downside was the length of time between the end of the meal and departure.

May 30, 2024
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Reply from Glenton Holidays

Thank you for your feedback, we are sorry that you feel there was a delay on departure. Our coaches were timed to depart just after the entertainment finished at the hotel. In any case we hope this did not affect your enjoyment of the day.

Many thanks
Glenton Customer Service Team

Rated 5 out of 5 stars

PERFECTION

The fact I have no adverse comments to make means everything must have been 100%

May 30, 2024
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Reply from Glenton Holidays

Thank you for your lovely feedback, great to hear that you enjoyed your day out with Glenton.

We look forward to welcoming you back again soon!

Many thanks
Glenton Customer Service Team

Rated 5 out of 5 stars

Day trip to Calandar

Our day trip was throughly enjoyable. Food was excellent at the hotel. Driver was very pleasant. 😊

May 30, 2024
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for your lovely feedback, great to hear that you enjoyed your day out with Glenton.

We look forward to welcoming you back again soon!

Many thanks
Glenton Customer Service Team

Rated 5 out of 5 stars

Such a brilliant day,we absolutely…

Such a brilliant day,we absolutely loved it

May 29, 2024
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for your lovely feedback, great to hear that you enjoyed your day out with Glenton.

We look forward to welcoming you back again soon!

Many thanks
Glenton Customer Service Team

Rated 5 out of 5 stars

A great day out in every way!

A great day out in every way. My 2nd experience of travelling with Glenton and hopefully many more.

May 29, 2024
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Reply from Glenton Holidays

Thank you for your lovely feedback, great to hear that you enjoyed your day out with Glenton.

We look forward to welcoming you back again soon!

Many thanks
Glenton Customer Service Team

Rated 5 out of 5 stars

The experience

The bus ; the company ; the food and we won a holiday in Ireland. Can’t get much better than that. Thank you Glenton. 👍

May 30, 2024
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Reply from Glenton Holidays

Thank you for your lovely feedback, great to hear that you enjoyed your day out with Glenton. Congratulations on being our prize draw winners!

We look forward to seeing you again soon!

Many thanks
Glenton Customer Service Team

Rated 5 out of 5 stars

Excellent

Lovely hotel, great day trips and fantastic driver. Already booked for our next holiday.

April 22, 2024
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Reply from Glenton Holidays

Thank you for your lovely feedback, we are delighted that you enjoyed your holiday.

We look forward to welcoming you back again soon!

Many thanks
Glenton Customer Service Team

Rated 5 out of 5 stars

Everything was Exceptional

Everything was exceptional, coach , driver , hotels, itinerary and our lovely fellow passengers.

MANY THANKS

May 5, 2024
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Reply from Glenton Holidays

Thank you for your lovely feedback, we are delighted that you enjoyed your holiday.

We look forward to welcoming you back again soon!

Many thanks
Glenton Customer Service Team

Rated 5 out of 5 stars

At the early beginning Glenton holiday…

At the early beginning Glenton holiday company cared and helped, I am very thankful as they, a week before our trip, managed to get hotel room for my son, who unexpectedly flew to Edinburgh to visit me for few weeks .
I was going to cancel trip to Donegal as cancellation is possible not later than two weeks before holiday starts and my family is more important for me than any money
With Glenton help we could enjoy together 5 days holiday
Off course, without two of professionals, beautiful couch Moira and our joyful bus driver Darren , that journey wouldn't be that great !
Thank you all for your wonderful work and safe way home ❤️

May 20, 2024
Unprompted review
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Reply from Glenton Holidays

Thank you for taking the time to review your holiday. We are delighted to hear that we were able to help you and your son with your holiday plans.

We will pass on your comments to the team.

Many thanks again.
Glenton Customer Service Team

Rated 5 out of 5 stars

Both the driver and host really made my…

Both the driver and host really made my holiday. The hotel was very good. Food was excellent. Day trips were very good

April 22, 2024
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Reply from Glenton Holidays

Thank you for taking the time to give your feed back - we are delighted that you enjoyed your holiday.

We look forward to seeing you again soon.

Many Thanks
Glenton Customer Service Team

Rated 5 out of 5 stars

The driver and the host went out of…

The driver and the host went out of their way to make this short break memorable.

April 22, 2024
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Reply from Glenton Holidays

Thank you so much for taking the time to give your feedback, it is great to hear! We look forward to seeing you again on your next Glenton trip.

Thank you!
Glenton Customer Service Team

Rated 5 out of 5 stars

Leper city battlefield tour

Choice of hotel, comfort of coach and friendliness of driver.

May 1, 2024
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for taking the time to give your feedback. We are delighted to hear that you enjoyed your recent tour.

We look forward to welcoming you on board again soon.

Many Thanks
Glenton Customer Service

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