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Global India Express Reviews 383

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TrustScore 4 out of 5

3.9

Vehicles & Transportation
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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent delivery service, noting timely arrivals and efficient handling of packages. Many people praise the staff for being helpful, supportive, and providing personalized service throughout the entire process, from initial inquiry to post-delivery. The overall service is consistently described as excellent, with consumers appreciating the transparency and hassle-free experience. However, some customers were dissatisfied with the response time and customer service, mentioning a lack of communication, unresponsiveness to queries, and issues with delayed or absent updates. A few people also felt that the company's staff was unprofessional and irresponsible, leading to problems like mishandled packages, damaged items, and a lack of accountability for mistakes.

What people talk about most

Delivery service

Users describe positive interactions with delivery services. Many customers praise the timely and hassle-free... See more

Staff

Consumers generally express satisfaction with the staff, highlighting their helpfulness, politeness, and... See more

Service

Reviewers mention positive feedback about service, highlighting exceptional coordination and timely delivery.... See more

Response time

People report ambiguous experiences with response times. Many customers express frustration over delayed,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers expressed dissatisfaction, citing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nagarajan was my contact person from start to end, excellent communication. Reached out to me as soon as i put in a query , proactively scheduled pick up at short notice . Packing , tracking , transp... See more

Rated 5 out of 5 stars

One word trust . Gopal and his team was helpful and supportive all throughout pre , during and post delivery . If you want a hassle free experience Global India Express is your cargo partner . In th... See more

Rated 5 out of 5 stars

I tried many courier companies who said will deliver items to Iran but when it came to collection, they backed out. Mr. Roushan of Global India Express not only confirmed prompt delivery, directed me... See more

Rated 5 out of 5 stars

This is my second time to send, shipment and service is very excellent and timely arrival. Special thanks to Sonika mam for her best co-ordination for arranging pick up n delivery on time I reco... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Global India Express, is a leading international courier and cargo service provider. We've the best deals for worldwide shipping with all branded International Leading network. Some of the features like 24X7 working pickup, doorstep pickup and delivery, hassle free transportation, personalised customer support makes Global India Express the unique express delivery service provider in India.

Contact info

3.9

Great

TrustScore 4 out of 5

383 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I lost my two pkg of 25 Kg

I lost my two pkg of 25 Kg, having valuable items , it was sent from Delhi to London,through Global India express, not delivered. Global India express ,highest person ,is not able to trace it . PL help me what to do, it has original educational documents and other valuables .

August 11, 2020
Unprompted review
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Rated 5 out of 5 stars

I had lost my camera at the Delhi…

I had lost my camera at the Delhi Airport, and saw that it had been turned in. I contacted Global India Express in Delhi, they arranged to have the camera picked up and delivered to my home in the USA, in spite of the various obstacles presented by the COVID lockdown. They even uploaded my pictures to a Google site to ensure I would have them while waiting for the camera to arrive. I would recommend this company for their extraordinary service

August 7, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, I usually ship from India to UK. The entire process is smooth and hassle free, the shipment reaches UK at a super fast speed.
I am very happy with their services and will use them for my future couriers too

July 22, 2020
Unprompted review
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Rated 5 out of 5 stars

Reliable Courier Service

Have been using Global India Express for 2 years to ship goods from Mumbai - Malaysia. They have always provided an excellent service beyond expectation. Easy communication in English. Trustworthy & highly recommended!

June 30, 2020
Unprompted review
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Rated 5 out of 5 stars

It was a good experience to have dealt…

It was a good experience to have dealt with you guys. Great service. Targeted delivery. You kept us informed throughout the whole process of pick up and delivery at the destination. We will definitely approach you again for future service and also convey to my friends abt the excellent service I was bestowed upon. Thank you very much. Regards

February 6, 2020
Unprompted review
Rated 5 out of 5 stars

Great Service from India to France !!

Living in North of France, near Lille and I was so happy by the quality and the highly professional level of services provided by Global India Express right in time from India.
I surely will continue to rely on your services.
Thanx a lot Team Global India Express and special thanks to Roushan Sinha from Delhi !!
Best regards
Family SOOPRAMANIEN

November 12, 2019
Unprompted review
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