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1.5
34 reviews
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I ordered bulbs of my office. 20 days later I still haven't received them and the chatbot on the website is of no use at all. Just keeps going round in circles asking me if I have anymore questions.
Promises that "one of the team" will contact me but I haven't heard anything.
I will be going through PayPal for a resolution.
I ordered PLC LED lamps, but received 8 old-style fluorescent lamps instead. These lamps are already restricted by EU regulations (RoHS) since 2023.I have tried to resolve this for three weeks via WhatsApp and email, but I am stuck with an AI bot (Lisa) that provides no real help. Their email addresses don't seem to work either. If you have any issues with your order, do not expect to reach a human for help. Very disappointing experience.
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