Glowhimalayan Reviews 

181
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Ordered a bulb for lamp on 5th March 2024 and payment taken via PayPal on same date. According to my emails order was never dispatched!!! E mail sent but never got a reply so almost 3 weeks later... See more

Rated 1 out of 5 stars

Although pleased with the lamp itself, the fitting and bulb arrived broken in transit. Many attempts to contact them and no reply or replacement. Nice lamp, horrendous service.

Rated 1 out of 5 stars

Rubbish avoid at all costs. Why aren’t these cowboys closed down. Lamp arrived broken no response to numerous emails and no phone number to ring. Annoying I didn’t look at reviews before but had bough... See more

Rated 4 out of 5 stars

Ordered on black Friday, arrived the following Thursday. It came by Yodel however I didn't get a tracking number. The shopify app it did say it had been shipped though. The lamp is a lot bigger and... See more

Company details

  1. Wellness Center
  2. Pharmacy

Information provided by various external sources

Free UK Delivery, genuine himalayan salt lamps direct from the mountains of Pakistan. Natural and crafted shapes available. Experience the benefits today!


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1.6

Bad

TrustScore 1.5 out of 5

181 reviews

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1.6

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(181)

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Rated 1 out of 5 stars

Order Not Received

Placed an order and received confirmation. Following day an email saying order is on way but no tracking number. 11 days on and nothing. No response to my emails and they don’t answer the phone. Now I have to buy my gift elsewhere and TRY to get my money back from this company. DO NOT use them unless you are a risk taker.

October 20, 2020
Unprompted review
Rated 5 out of 5 stars

Love my lamps !!

Was a little concerned I'd been scammed when I ordered 2 lamps, however these just arrived today and they are beautiful!! Extremely heavy as stated and packaged well. Will be ordering another for my living room, thank you

October 2, 2020
Unprompted review
Rated 5 out of 5 stars

Simply stunning

I bought the 25 to 30kg lamp and received a spectacular 27kg lump of salt. It totally exceeded my expectations. The glow is produces is stunning. I changed the bulb for a Philips 3.2w (250 lumen) fridge E14 LED bulb! The base and cable are all well made and safe and secure. Customer service was outstanding and delivery was quick. Just get one! Amazing.

September 22, 2020
Unprompted review
Rated 5 out of 5 stars

Natural Salt Lamp.

I ordered this: Glow Himalayan Natural Salt Lamp (Medium 4-6KG)
And within 2-3 days I received a beautiful, natural, fully working lamp that will cast a warm glow over my room for the coming winter months.
At an incredible price that included delivery.
I highly recommend Glow Himalayan.

September 15, 2020
Unprompted review
Rated 5 out of 5 stars

Himalayan Glow Bowl

First Class Item & First Class Service, item arrived much earlier than expected and is a pleasure to use every day, the Glow lights up the room
Many thanks

September 4, 2020
Unprompted review
Rated 5 out of 5 stars

Glow Himalayan

Glow Himalayan, thank you for your fantastic authentic salt lamps, amazing customer service, free delivery for your customers and 10% first time buy discount! I love my new heart salt lamp, it's beautiful!
R.Charles

July 27, 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful Service, Wonderful Lamps

I have taken receipt of my second salt lamp from this Company. Both of them are between the weight of 10 - 12 Kgs. The first one was of the lighter shade of salt lamp so this time I went for the dark pink colour and I was not at all disappointed in fact I was absolutely thrilled. The calming energy it seems to give to the room I have put it in was instant.
It arrived a little later than quoted but due to COVID I expected that and they did forewarn. It arrived with the bulb broken and the bulb fitment broken which I suspect was down to the lamp maybe fell on the cable package even though the bulb and chord were bubble wrapped. Even so I emailed the company and a replacement was put in the post and received perfectly in good time.
It was all worth waiting for because it is absolutely stunning. I now have 3 of them and the difference they make to a room is unbelievable.
I prefer the darker pink but that is my preference only and I feel every lamp I have gives off a different energy.
I think you have to have one to appreciate their quality and once I had my first I was absolutely hooked on them.
I have found this company the best that I have come across and I will deal with this company again when I am ready for the next one either as a present or for myself.

July 27, 2020
Unprompted review
Rated 1 out of 5 stars

Very disappointing

Very disappointing experience.
First - there was no tracking info, the parcel just randomly arrived one day.
Second - parcel arrived in a ripped, damaged box that was too small for the product.
Third - I call the company asking for a return, they are not very helpful, reluctantly agree and promise to book return for me and to email the returns labels
Fourth - no returns label emailed to me, they don't reply to my emails, and no one is answering the phone and the mail box is full.
Suspicious? I very much think so.

June 24, 2020
Unprompted review
Rated 5 out of 5 stars

5* amazing

Absolutely fantastic service and the prices are amazing!! Can't thank toy enough. I've ordered two in two days and plan to get literally everything you sell! Thank you guys

June 19, 2020
Unprompted review
Rated 5 out of 5 stars

Delighted

Delighted. There was a delay in delivery but communication was good and our jumbo lamp arrived as promised. It's fantastic and makes me smile every time I pass it. Beautiful warm glow that makes you feel calm. I highly recommend and will be purchasing more. Makes a great statement piece.

May 31, 2020
Unprompted review
Rated 5 out of 5 stars

A very happy customer!

Really pleased with my lamp. It arrived extremely quickly, was well packaged with minimal assembly to the bulb unit.
Very happy with my purchase, will certainly use again and happy to recommend.

April 22, 2020
Unprompted review
Rated 5 out of 5 stars

Would highly recommend this company and…

Would highly recommend this company and their products. Extremely happy with both lamps that I received! Easy to navigate website with good detail. Found exactly what I was looking for. Excellent customer service during delivery. Was able to track parcel easily with their carrier (which I can’t believe was free delivery with the weight! 😊) Arrived in perfect condition. Again would highly recommend! X

April 20, 2020
Unprompted review

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