GLS Educational Supplies Reviews 

5,220
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 464 reviews, reviewers overwhelmingly had a great experience with this company. Many loyal customers frequently praise the exceptionally fast next-day delivery service and the remarkable ease of navigating the online platform to place their school orders smoothly. People also highlight the outstanding product variety and quality, great value for money, and the extremely helpful support team always ready to assist. However, some reviewers were not happy with occasional delivery complications, external courier problems, or receiving damaged items during transit. Consumers additionally noted that certain specific product refills are unavailable to purchase separately and that the parcel packaging can sometimes feel excessive.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages frequently arrive the next... See more

Product

Customers had positive experiences with product, expressing consistent satisfaction with the overall quality... See more

Order

People report high satisfaction with the order process, highlighting the easy-to-use website and clear online... See more

Service

Consumers find service to be exceptionally efficient, reliable, and prompt. Reviewers frequently highlight... See more

Quality

Users describe satisfaction with product quality, noting that items arrive as described and match... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from GLS. Chloe our account manager could not do enough when we had delivery of a huge exercise book order. Chloe was on hand to help unpack and organise the books, which made the... See more

Company replied

Rated 5 out of 5 stars

Another successful year for receiving our start of academic year order. This is 3 pallets worth and everything is packed with care. It's a pleasure dealing with Laura and thank you to the team who did... See more

Company replied

Rated 5 out of 5 stars

The customer service is impressive. Whenever I call, it's answered quickly. Delivery is next day and any issues I've had, have been resolved and when needed, replacement items dispatched without any f... See more

Company replied

Rated 5 out of 5 stars

Leanne and Lauren were so helpful - we've had problems in the past with our deliveries so they stepped in and couldn't have done more to ensure it all went smoothly this time. Wonderful customer servi... See more

Company replied



Company details

  1. School Supply Store
  2. Art Handcraft
  3. Educational Supply Store
  4. Office Furniture Store
  5. Paper Distributor
  6. Stationery Store

Written by the company

GLS provides a huge range of school and classroom essentials backed by service that’s consistently rated ‘Excellent’ on Trustpilot. Plus, ordering is easy with our smart tools, making SBMs lives easier. GLS, supplies sorted. Ordering is easy with our Smart Tools: From Quick Order and Share Basket, to Wishlists and Repeat Order, we’ve got lots of ways to save you time and money. Our big brand alternative Classmates has quality rivalling big brand names and is up to 50% cheaper too. Over 16,000 schools are already buying it!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

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4.7

All reviews

(5,220)

453 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy you found great prices and experienced quick delivery! We appreciate your positive feedback very much.

Rated 5 out of 5 stars

Great for art and design materials.

I am always happy to buy art and design materials from GLS Educational Supplies. There is a large range of card and paper, paints, modelling materials and art equipment. Is is good value for money and the delivery is usually very quick.

March 10, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that you are always pleased with your purchases from us. It's great to know that you appreciate our extensive range of art and design materials and quick delivery service. Thank you for your positive feedback!

Rated 5 out of 5 stars

Delivery issues sorted out quickly and…

Delivery issues sorted out quickly and efficiently. Our order was replaced and resent within 48 hours.

March 18, 2026
Unprompted review
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that we resolved the delivery issues quickly and efficiently. We appreciate your positive feedback regarding our prompt order replacement.

Rated 5 out of 5 stars

Problem solved

We had a missing item in our parcel and it was replaced and with us the next day. Very helpful staff.

March 11, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that the missing item was replaced quickly! We appreciate your positive feedback and are glad our staff could assist you effectively.

Rated 5 out of 5 stars

Easy to order

Easy to order, speedy despatch

March 13, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy the ordering process was easy and the despatch was speedy. Thank you for your positive feedback; we appreciate it.

Rated 1 out of 5 stars

Too heavy

The parcels were FAR too heavy for the school premises to lift. One of the staff almost hurt himself trying to get one box on the trolley. Please package boxes with a reasonable number of products, allowing our team to accept and move the parcels comfortably.

January 17, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

Thank you for your feedback, and we’re truly sorry to hear about the difficulty caused by the weight of the parcels. The safety of your team is extremely important to us, and we understand how frustrating this must have been.
We appreciate you bringing this to our attention, and one of our team members will be in touch with you this morning to discuss this further and ensure it’s put right.

Rated 1 out of 5 stars

Parcel was due for delivery on Thursday…

Parcel was due for delivery on Thursday 12.03.26. It didn't arrive. Rescheduled for delivery on Sat 14th (we are a school!) When they realised we were closed, they rescheduled it for delivery on Sunday 15th!!
Now Monday and still no parcel...

March 11, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

Thank you for talking to me today. I will keep in touch as promised. Thanks, Lauren

Rated 5 out of 5 stars

Quality papers and materials

Quality papers and materials, well packaged and efficiently delivered, cannot fault this company

March 3, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that you received quality items, well-packaged and efficiently delivered. We appreciate you taking the time to leave this positive feedback!

Rated 5 out of 5 stars

Very efficient service

Very efficient service - good quality products. Am all set now!

March 9, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that you received efficient service and quality products.

Rated 5 out of 5 stars

Delivery was on time

Delivery was on time, and all items came on the same day

March 3, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that your delivery arrived on time and complete. Thank you for your positive feedback; we appreciate it greatly!

Rated 5 out of 5 stars

Speedy!

Easy to use website, speedy processing and delivery. About to place another orderThank you!

March 6, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that you found our website easy to use and that you experienced speedy processing and delivery. Thank you for your order and feedback!

Rated 4 out of 5 stars

As hoped for

All arrived on time, team flexible and delivered items with care

February 24, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to know our team was flexible and delivered your items with care and punctuality. We appreciate your positive feedback!

Rated 5 out of 5 stars

Easy from start to end!

Ordering made easy and delivery always on time and very helpful customer services staff.

February 26, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy that ordering was easy, delivery was on time, and our customer service was helpful! Thank you for sharing your positive experience with us.

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