GLS Educational Supplies Reviews 

5,218
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 466 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery services and the user-friendly website that makes placing regular orders simple, smooth, and entirely straightforward. People also highlight the reliable quality of products received and note that customer support members are consistently helpful, knowledgeable, and ready to resolve any concerns efficiently. Some reviewers were not happy with delivery experiences, noting frustrating problems like delayed parcels, missed drop-offs, or packages incorrectly left at wrong addresses. A small number of consumers also mentioned receiving damaged goods or experiencing ongoing difficulties with excessive packaging and secure bottle sealing.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Product

Reviewers mention positive feedback about product quality and consistently praise the excellent range of... See more

Order

Reviewers highlight positive aspects of order, noting that the website is user-friendly and the ordering... See more

Service

People report high satisfaction and appreciation with the service provided. Reviewers frequently highlight... See more

Quality

Users describe positive interactions with quality, consistently highlighting the excellent condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from GLS. Chloe our account manager could not do enough when we had delivery of a huge exercise book order. Chloe was on hand to help unpack and organise the books, which made the... See more

Company replied

Rated 5 out of 5 stars

Another successful year for receiving our start of academic year order. This is 3 pallets worth and everything is packed with care. It's a pleasure dealing with Laura and thank you to the team who did... See more

Company replied

Rated 5 out of 5 stars

The customer service is impressive. Whenever I call, it's answered quickly. Delivery is next day and any issues I've had, have been resolved and when needed, replacement items dispatched without any f... See more

Company replied

Rated 5 out of 5 stars

Leanne and Lauren were so helpful - we've had problems in the past with our deliveries so they stepped in and couldn't have done more to ensure it all went smoothly this time. Wonderful customer servi... See more

Company replied



Company details

  1. School Supply Store
  2. Art Handcraft
  3. Educational Supply Store
  4. Office Furniture Store
  5. Paper Distributor
  6. Stationery Store

Written by the company

GLS provides a huge range of school and classroom essentials backed by service that’s consistently rated ‘Excellent’ on Trustpilot. Plus, ordering is easy with our smart tools, making SBMs lives easier. GLS, supplies sorted. Ordering is easy with our Smart Tools: From Quick Order and Share Basket, to Wishlists and Repeat Order, we’ve got lots of ways to save you time and money. Our big brand alternative Classmates has quality rivalling big brand names and is up to 50% cheaper too. Over 16,000 schools are already buying it!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

All reviews

(5,218)

451 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

For some reason the delivery was split

Thanks to GLS for contacting me. It seems the problem was with the delivery company. GLS have promised to look into the issue.

For some reason the delivery was split. We received 10 in one delivery and then the other 2 two days later.

Invoice for items was received before any of the items were!

June 5, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

Thank you for your feedback and for talking to me further about this today. Thanks, Lauren

Rated 1 out of 5 stars

It was a disaster

It was a disaster! We have phoned in to complain already.

June 5, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are reviewing your complaint and will contact you to discuss further. Thanks, Lauren

Rated 5 out of 5 stars

I never have an issue and nothing is…

I never have an issue and nothing is ever too much trouble for the staff there. I can return items easily when the wrong item is ordered, easy to order, delivery is quick and staff are helpful, knowledgeable and friendly.

June 5, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are so glad to hear you consistently have such a positive experience with us! We truly appreciate your kind words about our team and service.

Rated 4 out of 5 stars

I make the order through the…

I make the order through the web-service so do not need to do a PO. All I need to do is change the codes accordingly and authorise it. Delivery is normally made within a couple of days.

June 5, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We appreciate you sharing your experience with our web-service and the efficiency of your order process. We are glad to hear about the quick delivery.

Rated 5 out of 5 stars

Excellent service and products.

Excellent quality exercise books as usual. Also great teaching aids. Fast delivery with good notification of timing. Very happy to recommend.

June 4, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so glad you appreciate the quality of our exercise books and teaching aids. We truly value your recommendation and positive feedback!

Rated 5 out of 5 stars

Dependable service

The delivery was prompt. I was kept updated at all times (eg. driver's name, expected time of delivery). Order was accurate. The website was easy to use to make the order

June 4, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are so glad to hear you had such a positive experience with your recent order! We appreciate your kind words.

Rated 5 out of 5 stars

Delivery on time

Delivery on time. Straight forward handover of parcel by friendly delivery man. Thank you.

June 3, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear your delivery was on time and handled by a friendly team member. Thank you for your kind words!

Rated 5 out of 5 stars

Excellent

Excellent, very fast delivery of supplies

Thank you

Regards

May 27, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are so happy to hear you received your supplies quickly. Thank you for your kind words!

Rated 5 out of 5 stars

Ease and efficiency

Easy ordering online and fast and efficient delivery.

May 18, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so pleased you found our online ordering easy and delivery fast!

Rated 5 out of 5 stars

Never had any problems with our orders

Never had any problems with our orders, delivery is very efficient and prices are competitive.

May 15, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so glad you've consistently had great orders, efficient delivery, and competitive prices. Thank you for your feedback!

Rated 5 out of 5 stars

Great communication and prompt

Communication on this order was very good and items were dispatched quickly. It was good that all packaging was also recyclable.

May 19, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so glad to hear you had a great experience with our communication and quick dispatch! We appreciate your kind words about our recyclable packaging.

Rated 5 out of 5 stars

A good service provided

I have used GLS for a number of year, a good services and always willing to resolve any issues.

May 20, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are so glad to hear you've had a good experience with our services over the years. We appreciate your kind words.

Rated 5 out of 5 stars

Very helpful on the phone and order…

Very helpful on the phone and order came very quickly fantastic service

May 20, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so glad to hear our phone service was helpful and your order arrived quickly! Thank you for your feedback.

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