I order online and collect at the Newport shop on Sunday AM. The service is excellent, with my order packed and ready for collection. The young lady is always cheerful and helpful. I also find th... See more
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Fantastic company and great value for money. What is really outstanding to me though is their customer service. They were waiting on stock to come in so contacted me to offer an alternative. I initial... See more
We have been using Go Raw products at The Vale Ferretry UK for several years as part of our meat‑supplementation routine. Throughout this period, the salmon chunks, sardines and lambs liver and the Du... See more
This is a good company let down by a poor courier. Late and delayed deliveries, APC tend to drop defrosted meat on the doorstep and scarper - not even ringing the bell. Promises of delivery and then n... See more
Company details
Written by the company
Raw food specialist superstores based in South Wales delivering to all UK areas, low prices and top quality raw dog food delivered to your door.
Contact info
units 1&2, St Margarets Park, CF819FW, Aberbargoed, United Kingdom
- 01443 711274
- Sales@go-raw.co.uk
- www.go-raw.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
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People also looked at
Changed my dogs diet and now we would…
Changed my dogs diet and now we would never switch back to normal food. Delivery is always on time. Great value for money, excellent knowledge would not go anywhere else!!!
Amazing team and experience
Awesome company and keep coming back for more and more dog food, my dog has been much better behaved and his coat is just glossy and shines amazing. Nothing is to much for the team and they go above and beyond to help out, if I can’t make it to store they will also deliver. I can’t fault these guys, best raw dog company in south wales, I’d even go as far as saying in the uk
Great prices and friendly staff!
Always very helpful with us and our…
Always very helpful with us and our pets, great quality and price

Reply from Go Raw
Go Raw
I have been using Go Raw to deliver my bulky frozen dog food. Always found them to be pleasant and helpful. On the one occasion we had a mix up with the order, no fuss or hassle replaced very quickly.
Amazing company staff are knowledgeable…
Amazing company staff are knowledgeable and always more than happy to help never had an issue.
Wow what a range
I normally buy my dog food from the supermarket or pets at home, It wasn't until I drove past and saw it that I decided to have a look here, wow what a price difference and what a range they have, gob smacked, certainly won't be going anywhere else now. The staff were all very knowledgable and helpful as well, great place
Excellent local delivery in Bristol & South Wales
I live close by in Bristol and so qualify for the local deliver service, which I find to be excellent. I get a text message when the delivery arrives so even if I don’t hear the door I can retrieve the frozen stuff before it gets warm.
I used to buy hampers direct from Paleo Plus, but they’re big and you don’t get to pick and choose, Go-Raw allows me to buy smaller quantities of exactly the flavours I want. They are also generally cheaper than the competition here in Bristol.
One time they couldn’t supply an item I ordered, they rang my mobile to ask exactly what substitution I wanted. Faultless service.
GDPR breach cant stop texts
I bought from them once. But ever since I get texts trying to sell me more. I keep blocking the numbers but still keep getting them. No opt-outs.
Thank you for your reply, but you need to have opt-out options. The only way to opt out shouldn't involve leaving a review.

Reply from Go Raw
Go-raw dog food
Just received my first order from Go-raw and I can’t be happier. The order arrived within 24 hours of being placed all products were still frozen and the treats we ordered were wrapped separately. Looking forward to ordering again
Great customer service
My recent order was advised as 24hr delayed delivery by DPD which was worrying as it’s frozen raw food. One call to Go Raw and they sorted out a replacement delivery to replace the failed one. Excellent customer service and they’ve always been good since I started using them.

Reply from Go Raw
Poor packaging
Twice ordered from here, 1st time the delivery was OK, but boxes were damaged, 2nd time, most of the product was thawed, driver was late, so just left the boxes dumped on the porch without checking anyone was in. Majority of packets were split open so lost some of the content. Not very good. May be OK if you live closer to store, but not good for me.

Reply from Go Raw
I will not be buying from this company…
I will not be buying from this company again. At first I got an email stating that my order had been cancelled without reason and then the package arrived. I bought frozen yogurt for my dog, but they arrived at the bottom of a box ( in some sort of wrapping attempting to keep it cool and failing), with half of them exploded and unable to be used.
Go Raw Newport
Fantastic shop with a great range of Raw brands, with a full range of different meats to suit all dogs tastes, massive amount natural treats and toys. Something for every dog and the staff are always polite and friendly. I would highly recommend.
good product range and cheap prices
good product range and cheap prices
staff gave me good advice for my new puppy, will go there every time now
Wow what a place
Wow what a place, was recommended to go hear by a friend, done a months shop and saved about £60 on what I normally pay and their range is amazing. Will be coming back for sure
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