There were loose threads on the collar and half of the collar had two runs in it. Why sell undesirable, imperfect replicas when I could go to DHgate and get it for cheaper and probably a better qual... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently bought 2 shirts and i'm really happy with my purchase, the fabric is confortable, the material feels durable also. It's hold up well after multiple washes no shrinking, fading, or losing... See more
Well the jersey I order is really good quality, but only down side was they forgot to put the name and # I wanted. I contacted customer service and they responded within a few hours and refunded me fo... See more
These guys are great! I ordered a 24/25 South Korea Away jersey customized with Lee Kang In's name and number. Originally it arrived with the incorrect name "KANJIN". I reached out to customer service... See more
Company details
Written by the company
GOATKITSHOP is a dedicated online destination for football fans who value authenticity, performance, and modern style. We specialize in high-quality football kits designed for players and supporters who want to represent their favorite teams with confidence—whether on the pitch, in the stands, or in everyday life. At GOATKITSHOP, we believe football is more than a game; it’s a culture and a lifestyle. That’s why we carefully curate our collections to reflect the latest designs, iconic club colors, and timeless football heritage. Our kits are crafted to combine comfort, durability, and performance, ensuring they meet the expectations of both casual fans and serious players. Our official and only website is www.goatkitshop.com , where customers can safely explore our latest collections, limited offers, and exclusive releases. Ordering directly from our official store guarantees access to genuine products, secure checkout, and responsive customer support. We do not operate through alternative or unofficial domains, and we always recommend customers shop directly through our website for the best and safest experience. Customer satisfaction is at the heart of everything we do. From clear sizing options to reliable shipping and a transparent return policy, we aim to make every purchase smooth and trustworthy. Our support team is always ready to assist customers before and after their purchase, ensuring a positive shopping experience from start to finish. By choosing GOATKITSHOP, you’re not just buying a football jersey—you’re becoming part of a global community that shares a deep passion for football, authenticity, and elevated street-sport style. GOATKITSHOP — Dominate the field, elevate your style.
Contact info
Ilford, United Kingdom
- Contact@goatkitshop.com
- www.goatkitshop.com
3.9
Great
94 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Great products, fast postage, really nice products!
Great products, fast postage, really nice products! Would purchase from again
October 17, 2024
Great after sales
Great after sales, sent me another shirt when the size didn't fit
December 16, 2024
Unprompted review
I keep trying to reach out for a return…
I keep trying to reach out for a return to be initiated and have not heard back about next steps. Trying to return a jersey that was printed imperfectly and does not fit.
November 22, 2024
Reply from GOATKITSHOP
Dear Ava,
Thank you for your feedback. We understand your concerns regarding your return request. Upon reviewing our records, we see that we replied to your initial email about the return on November 17, asking for clarification on which specific jersey you intended to return since your order included three kits. Unfortunately, we did not receive a response from you.
Additionally, during our live chat session, we addressed the issue of the imperfect print, but the conversation ended unexpectedly when you left without responding.
Please double-check your email inbox, including your spam/junk folder, for our previous messages. We are eager to resolve this matter and assist you with the return process.
Best regards,
GOATKITSHOP Customer Service Team
Incredible service all around the board
December 9, 2024
Unprompted review
Advertisement
Placed order on Nov 20th and12 days…
Placed order on Nov 20th and12 days times was given for delivery of order. Didn’t revive the order till 7th December. Item still showing at China. I have to travel but Items seems stuck to China forever.
December 7, 2024
Reply from GOATKITSHOP
Dear Atif,
Thank you for reaching out. We understand your frustration and sincerely apologize for the delay. Our records indicate that your order was delivered on December 9, 2024, at 19:02.
We hope this resolves your concern, but if there’s anything further we can assist with, please don’t hesitate to contact us.
Best regards,
GOATKITSHOP Customer Service Team
I am very impressed with the service
I am very impressed with the service
My order arrived much faster than expected, and the quality is excellent. Thank you
October 16, 2024
Unprompted review
Advertisement
Good Quality Jerseys
Made an order on their website, everything was clear and simple, the delivery was fast and the quality matches the price. Good quality products and good experience, would recommend!
November 6, 2024
Unprompted review
I ordered a top for my son and…
I ordered a top for my son and customised it with name, I received the package on time with an extra gift.
I am very happy with the service and would like to recommend Goatkitshop to everyone who is looking to purchase sports wear.
Thank you Goatkitshop 👍🏽
November 7, 2024
Unprompted review
Thrilled!
Quality, service, value for money, everything is 5stars. I will definitely be coming back for more.
November 5, 2024
Unprompted review
Took a bit long but good service.
Took a little bit long. But customer service was very good. Fast response and very nice. Gave me a free jersey due to the delay.
September 19, 2024
Unprompted review
Advertisement
Good service and communication
Good service and communication. Quality of shirts are perfect!!
September 9, 2024
Unprompted review
Ordered 3 shirts at once and the first…
Ordered 3 shirts at once and the first package dissapeared. The follow up was good and they send it again. This package received in good order and very happy with the shirts.
August 23, 2024
Unprompted review
Took very long and quality is okay.
Ordered 3 shirts here in one order. They said that they shipped the shirts but they never arrived. E-mailed them a lot but they don't respond or say that there's a mistake and will send it again. It's months now and i still have nothing...
Update 11-09-2024:
They finally fixed the problem. They finally helped us after giving them a bad review. After support reached out they sent us a new tracking link and it finally arrived after they tried two times. Quality is okay for what you pay for. But it took very long.
June 28, 2024
Unprompted review
Nice shirts and good communication
Twice I have ordered shirts from goatkit. Everything went fine the communication with the company was also good.
August 6, 2024
Unprompted review
Advertisement
Quality is just awesome
Ordered a total of 4 jerseys. Quality is absolute top class. Already owned a jersey from Adidas and only thing I can say is that you cannot notice any difference. Response via chat was quick and very helpful. Would recommend this to everyone who wants to buy a jersey but didn’t win the jackpot
August 5, 2024
Unprompted review
Be patient
It is a trustful company with a very kind whatsapp service. Sometimes the jerseys can take a little bit longer to arrive, but they will definitely arrive. I got some orders in two weeks and some orders in four weeks, but be patient. If you order more often they will give you a personal discount on some orders, which is very gentle
July 22, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.