Banner for Goblin Gaming

Goblin Gaming Reviews 24,028

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 291 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and polite staff who provide updates and resolve issues efficiently. People frequently commend the quick delivery, with orders often arriving promptly and well-packaged, sometimes even before release dates. The products are generally well-regarded for their quality and condition upon arrival, and many appreciate the competitive pricing and wide selection available. The ordering process is described as easy and reliable, with many customers expressing their intent to continue purchasing from this company. However, some people mentioned occasional delays, particularly with pre-orders or specific product lines, which sometimes led to longer delivery times. A few other people also felt that the company's focus on certain TCGs like MTG or One Piece made their offerings for other games, such as Pokémon, feel less comprehensive, and noted concerns about product availability due to scalpers.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

Consumers find product to be positive, consistently praising the quality and condition of items received,... See more

Service

Users describe positive interactions with service, consistently highlighting it as flawless, great, and... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting excellent, great, and... See more

Order

Customers had positive experiences with order, frequently highlighting the simplicity and smoothness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleasent experience. enjoyed the in store events and the purchase system, both handled by polite and ethusiastic staff. Priced a little over RRP but no where near the hype of the Scalpers out the... See more

Company replied

Rated 5 out of 5 stars

I placed a long standing pre-order in February 2026, for approx 23 items, from a well known wargames outlet, they had considerable issues getting the new releases to Goblin gaming, the staff kept me u... See more

Company replied

Rated 5 out of 5 stars

I run a Warhammer club in a school and Goblin gaming have been stocking us for years. Very relaiable and can never do enough especially rushing orders through and sending models out quick. Cheers GG.

Company replied

Rated 5 out of 5 stars

Great little place for all things TTRPG related. Fantastic stock. Very quick delivery with all items well packaged. Great overall experience. Would buy from again


Company details

  1. Game Store
  2. Gaming service Provider
  3. Gift Shop
  4. Hobby Store
  5. Model Shop
  6. Trading Card Store

About Goblin Gaming

Written by the company

About Goblin Gaming

Goblin Gaming is a UK-based retailer specialising in Warhammer, tabletop games, board games, and hobby supplies. We stock a wide range of Games Workshop products, including Warhammer 40,000, Warhammer Age of Sigmar, miniatures, paints, and hobby tools.

Alongside our online store, we run regular in-store events covering a range of trading card games, including Magic: The Gathering, Pokémon, and One Piece. Our events support a growing local community of players, collectors, and hobbyists.

We focus on reliable service, fast dispatch, and clear communication, supporting customers across the UK.

Why customers choose Goblin Gaming

  • Free UK shipping on orders over £75
  • 60-day returns policy
  • Extensive range of Warhammer, trading card games, and hobby products
  • Regular in-store events for MTG, Pokémon, and One Piece
  • Responsive and helpful customer service

No excuses. No delays. No compromises.

Goblin Gaming - Company Mission

Written by the company

Customer Support
Customer support is available 9am to 5pm, Monday to Friday. If you need help with an order, product availability, or any questions before or after purchase, our team is here to help. You can contact us by email or phone, and we aim to respond quickly with clear and practical support.
Same Day Dispatch
We use state of the art technology to enable us to pick all orders as they are placed on the website - every order is processed via handheld devices that allow our team to scan every item as it is being picked ready for dispatch. This technology means that we are able to dispatch your goods same day, with an unparalleled level of accuracy.
In Store Collection
Customers can choose to collect their order from our store at checkout. Orders are available to collect straight away during our opening hours, making this a quick and convenient option if you are local or want to avoid delivery
In Store Events
We run regular in-store events for a range of trading card games, including Pokémon, One Piece, and Magic: The Gathering. We also host weekly Dungeons & Dragons sessions with experienced DMs, welcoming both new and returning players. Food and drinks are available in store, making it easy to settle in and enjoy your time with us.

Shop with Confidence

Fast UK dispatch, 60-day returns, and reliable delivery with DPD and Royal Mail.

We focus on getting your order to you quickly and safely. Orders are packed with care and shipped using trusted UK delivery services, including DPD and Royal Mail.

You’ll also have peace of mind with our 60-day returns policy, giving you plenty of time if something isn’t right.

Our customer support team is available during the week by email and phone, ready to help with any questions before or after your order.


Contact info

Save up to 20% on Warhammer!

5-star rated by 23,000+ hobbyists. See why we're the #1 choice.

4.9

Excellent

TrustScore 5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m mega impressed with Goblin Gaming

I’m mega impressed with Goblin Gaming, I placed on online order, it was shipped within an hour and was at my front door by the next day! For reference I live at the other end of the country to where these guys are located! Very thankful for my mini’s and for their quick arrival as I was preparing an army for a tournament. Thank you very much Goblin Gaming!!

June 3, 2026
Rated 1 out of 5 stars

I ordered my products a week ago and…

I ordered my products a week ago and due to a mistake on their part they are only just shipping them now. I rescieved no update on my products and had to email them for them to realise their mistake.

May 27, 2026
Unprompted review
Goblin Gaming logo

Reply from Goblin Gaming

Morning Jedio,

I think there may have been a misunderstanding on the reply to your email. The error you're referring to was related to the incorrect information about the items on your order being a backorder, when in fact they had been restocked earlier that day.

The order was then dispatched yesterday afternoon.

I'm happy to go over this in more detail, and I apologise for the misunderstanding caused.

Paul

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look