Goboken Reviews 

896
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I am writing to express my extreme frustration with the service I have received from GoBoken. I have been sent packages without any prior notification or consent, which I find completely unacceptabl... See more

Rated 2 out of 5 stars

Their welcome packet is much better than the monthly packets that they send afterwards which costs around 300 kr. It’s really not worth it. Also I felt that they sre very fast in deducting the money f... See more

Company replied

Rated 1 out of 5 stars

Scam! The welcome package says it's free of cost and we just need to pay for the shipping but once the free package is ordered (not even confirmed in my case), we got subscribed for monthly packages... See more

Rated 5 out of 5 stars

We love reading time! The books are amazing quality, great colours and my little girl 4,5m loves reading them with me and alone(soft books)! Highly recommended, worth every cent!

Company details

  1. Childrens Book Store
  2. Book Publisher

Written by the company

Goboken är en bokklubb för bebisar och barn. Sedan 1989 har vi gjort det enkelt att skapa läsglädje från första stund, genom böcker, vägledning och inspiration. Vår vision är att fler föräldrar ska läsa mer för sina barn. Alla våra böcker är anpassade efter barnets ålder och utveckling, från födseln till skolstart.


Contact info

1.9

Poor

TrustScore 2 out of 5

896 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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1.9

All reviews

(896)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Foreign parent raising a child in…

Foreign parent raising a child in Sweden.
My Swedish language skills are quite modest (and that's being generous). Even so I signed up for a subscription with Goboken!
I myself find the books easy to read to my child and right now they're at the age where it's more about describing and feeling the pages than about the meaning of the text. The books are awesome! Each time (month) we had a favourite book and it lasted for months and months, rediscovering new details and new things of interests as they developed.
I usually read the text beforehand and then use it as a guide to explain the page/pictures to them.
I'm very happy with this service and would definitely recommend it to (first time) parents that don't have the time or the knowledge to look for age appropriate children's books.

March 6, 2019
Unprompted review
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Reply from Goboken

What a loving feedback, thank you so much! I'm really glad our books can be helpful. Kind regards, Maiken.

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Rated 4 out of 5 stars

Good company, good product

I get what i pay for.
Kid gets a lot of new toys :D

March 1, 2019
Unprompted review
Goboken logo

Reply from Goboken

Thank you for your review! Im glad you're happy :) Kind regards, Maiken.

Rated 1 out of 5 stars

Their customer service is really bad

Their customer service is really bad. I requested to cancel my membership however they sent me another two packages with the invoices.

First package I sent back which cost me postal charges 80SEK and same day I emailed them not to send another package however I got another one after few days with another invoice. I emailed them and asked, they said I am still an active member and if I don’t need the package then either I have to sent back or pay the invoice. That is something forcefully selling the products. Products are also very costly as compare to the items

May 18, 2018
Unprompted review
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Rated 5 out of 5 stars

Lovely books

Lovely books, good quality and variety. Especially the sound books, touch and feel and peka books. Also it is very nice to have a toy included once a while. Lovely touch.

July 19, 2017
Unprompted review
Show reviews in all languages. (896 reviews)

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