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GOFO Netherlands Reviews 

10,307
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 3 out of 5 stars

I didnt get tracking number and didnt know when the package will arrive, hence I was not at home when it was delivered. Luckily my wife had to come home because of the other emergency and she picked i... See more

Company replied

Rated 2 out of 5 stars

Again, the delivery man left my package in a random place, next to my car, instead of next to the back door, as asked in my delivery place preference. This is not the first or the second time it has h... See more

Company replied

Rated 5 out of 5 stars

Deserved 5 stars. Person delivered my parcel straight to the corridor despite it's heavy weight. I were getting big parcels two days in a raw and both days same guy did his job perfectly.

Company replied

Rated 4 out of 5 stars

Half the items in the delivery seem to be missing Update: second package was delivered two days later. No indication from seller there was two packages. This seems like a seller issue, not a GoFo... See more

Company replied

3.8

Great

TrustScore 4 out of 5

10K reviews

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3.8

All reviews

(10,307)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just thankful

Just thankful

July 24, 2026
GOFO Netherlands logo

Reply from GOFO Netherlands

Thank you very much for your kind review! We're glad to hear you're thankful.
GOFO Netherlands.

Rated 5 out of 5 stars

They are very good guys

They are very good guys , they bring me more than one package and they always leave to my door. Keep going♥️

July 31, 2026
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Reply from GOFO Netherlands

Bedankt voor uw positieve review! Wij waarderen het dat u de tijd heeft genomen om uw ervaring met ons te delen. Fijn om te horen dat u tevreden bent over onze bezorgservice. GOFO Nederland

Rated 5 out of 5 stars

Thank you very much

Thank you very much, everything is fine.

July 23, 2026
GOFO Netherlands logo

Reply from GOFO Netherlands

Thank you very much for your kind review! We're glad to hear everything is fine.
GOFO Netherlands.

Rated 5 out of 5 stars

Delivered on time.

July 22, 2026
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Reply from GOFO Netherlands

Bedankt voor je recensie! We waarderen het dat je je ervaring met ons deelt.
GOFO Nederland.

Rated 1 out of 5 stars

It was the worst delivery experience in…

It was the worst delivery experience in my life. The delivery person put my package in the bin placed in the front garden. Never wanna use this company again.

July 28, 2026
GOFO Netherlands logo

Reply from GOFO Netherlands

We apologise sincerely for your terrible experience. We find it unacceptable that your package was placed in the bin in the front garden. We take your feedback very seriously and will share this internally to improve our delivery procedures.
GOFO Netherlands.

Rated 5 out of 5 stars

The order came very fast

The order came very fast. I am pleased

July 21, 2026
GOFO Netherlands logo

Reply from GOFO Netherlands

Thank you for your lovely review! Great to hear that the order came very fast and that you are pleased.
GOFO Netherlands.

Rated 5 out of 5 stars

All went smoothly with my package

All went smoothly with my package, good clear information!

July 21, 2026
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Reply from GOFO Netherlands

Thank you for your positive feedback! We're glad to hear everything went smoothly with your package and that the information was good and clear.
GOFO Netherlands.

Rated 5 out of 5 stars

Yes!

Great job, guys!

July 21, 2026
GOFO Netherlands logo

Reply from GOFO Netherlands

Bedankt voor je leuke recensie! Fijn om te horen dat je tevreden bent over de service.
GOFO Nederland.

Rated 5 out of 5 stars

Fast and simple

Fast and simple

July 28, 2026
GOFO Netherlands logo

Reply from GOFO Netherlands

Bedankt voor je leuke recensie! Fijn om te horen dat je tevreden bent over de service.
GOFO Nederland.

Rated 5 out of 5 stars

Always on time

July 28, 2026
GOFO Netherlands logo

Reply from GOFO Netherlands

Bedankt voor je positieve feedback! Fijn om te horen dat je bestelling goed is bezorgd.
GOFO Nederland.

Rated 1 out of 5 stars

They got my package lost and they said…

They got my package lost and they said it was delivered ,then they asked me to contact my seller for a refund. Crazy work

July 9, 2026
Unprompted review
GOFO Netherlands logo

Reply from GOFO Netherlands

We apologise for your disappointing experience. We understand your frustration about your lost package and the way your complaint was handled. We take your feedback very seriously and will share this internally to improve our delivery procedures and complaint handling.
GOFO Netherlands.

Rated 1 out of 5 stars

Bad product

Product is not sticking. It falls of almost immediately after aplying it.

July 26, 2026
GOFO Netherlands logo

Reply from GOFO Netherlands

We're sorry to hear the product is not sticking and falls off almost immediately after applying it. Since GOFO is only responsible for the delivery, we recommend contacting the seller of the product. They can help you further with a possible replacement or refund.
GOFO Netherlands.

Rated 1 out of 5 stars

Terrible service

Terrible service. Avoid GOFO and Voghion at all costs.

GOFO has now lost three of my parcels. Every time, the driver marked the parcel as "delivered" after leaving it unattended outside my front door, next to a busy pedestrian access from the train station. No safe place, no pickup point, no signature—just dumped outside and scanned as delivered.

After the first two incidents, I called, emailed, used the live chat, and even updated my delivery preferences, specifically instructing GOFO never to leave parcels outside my door again. They ignored every single request and repeated exactly the same behaviour.

My latest parcel has completely disappeared. I have searched everywhere, checked with neighbours, and there is no mailbox or secure location where it could have been left. A photo of a parcel outside a house is not proof that I received it.

GOFO refuses to acknowledge the parcel as lost or carry out a meaningful investigation. Voghion simply accepts GOFO's version of events and refuses to refund me.

The outcome? GOFO says "delivered." Voghion says "case closed." I have no parcel and no refund.

This is not customer service. This is passing responsibility from one company to another until the customer gives up. Neither company has accepted accountability, and both have failed to resolve an issue they created. Avoid both companies if you value your money.

GOFO and the Voghion: you still have the opportunity to resolve this. Until then, this review accurately reflects my experience.

July 27, 2026
Unprompted review
GOFO Netherlands logo

Reply from GOFO Netherlands

We apologise sincerely for your bad experience. We understand your frustration about losing multiple parcels, the way your delivery preferences were ignored, and the way your complaint was handled. We take your feedback very seriously and will share this internally to improve our delivery procedures, complaint handling, and accountability. Please send us more information so we can investigate this again.
GOFO Netherlands.

Rated 5 out of 5 stars

Everything went well

Everything went well. Never miss my package.

July 20, 2026
GOFO Netherlands logo

Reply from GOFO Netherlands

Thank you for your positive feedback! We're glad to hear everything went well and that you never miss your package.
GOFO Netherlands.

Rated 5 out of 5 stars

On time always.

July 19, 2026
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Reply from GOFO Netherlands

Bedankt voor je leuke recensie! Fijn om te horen dat je tevreden bent over onze bezorgservice. Jouw positieve feedback delen we graag met ons team.
GOFO Nederland.

Rated 2 out of 5 stars

Good not bad but somtimes they but it…

Good not bad but somtimes they but it outside without knok the door

July 11, 2026
GOFO Netherlands logo

Reply from GOFO Netherlands

Thank you for your review. We are sorry that your package was sometimes left outside without knocking. We take your feedback seriously and will discuss this internally. GOFO Nederland

Rated 2 out of 5 stars

Wrong place for the package

Again, the delivery man left my package in a random place, next to my car, instead of next to the back door, as asked in my delivery place preference. This is not the first or the second time it has happened. It is not hard to walk a few more steps to place the package in a more safe and noticeable spot.

July 25, 2026
GOFO Netherlands logo

Reply from GOFO Netherlands

Thank you for your review. We are sorry that your package was not delivered to your preferred delivery location. We take your feedback seriously and will discuss this internally. GOFO Nederland

Rated 5 out of 5 stars

Yes it' was good

Yes, the shipment was good.

July 18, 2026
GOFO Netherlands logo

Reply from GOFO Netherlands

Bedankt voor uw positieve review! Wij waarderen het dat u de tijd heeft genomen om uw ervaring met ons te delen. Fijn om te horen dat u tevreden bent over onze bezorgservice. GOFO Nederland

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