Macy was an absolute gem today! She took care of all my concerns effortlessly and made the whole process super smooth. She maintained a wonderfully friendly and warm tone throughout, and left me 100%... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Outstanding support, handled with real urgency I had an existing ticket that was time-sensitive, and Abhishek Bajpai took it on from the moment I reached out. He clearly understood how urgent t... See more
Company replied
Nehmat is who made my experience informative and exciting . She has a passion for this system. I appreciate Nehmat's patients with my interruptions and questions . While I do not fully understand the... See more
Company replied
Company details
Written by the company
HighLevel is the premier all-in-one sales & marketing CRM with features ranging from: CRM, Form/Survey/Funnel/Websiite Builders, Email & SMS Automation, AI Chatbots & Voice AI, Estimates/Invoicing/Ecom, Reputation Management, Social Media Scheduling, and more! Unlimited Contacts and unlimited Users for a flat $97/month and if you're an agency, you can even white-label the platform and resell it as your own software!
Contact info
400 North Saint Paul St. Suite 920, 75201, Dallas, United States
- 888 732 4197
- hello@gohighlevel.com
- www.gohighlevel.com
4.9
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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Nitesh
Reply from HighLevel
Guylian, your feedback is truly appreciated! We’re so happy to be supporting your journey.
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Great support!
Platform is to technical for me, but GHL support staff with 1:1 assistance is incredible. Nitesh took over my screen and took care of what I needed quickly with his expertise.
March 27, 2025
Unprompted review
Reply from HighLevel
Thank you, Renee! It’s great to have you in the HighLevel community. Let us know how we can support you further!
Reply from HighLevel
Jeff, your support means the world to us! Thank you for sharing your experience. We can’t wait to see what you achieve with HighLevel!
Thank you Nitesh
Thank you Nitesh. You saved my life! You helped me to connect my new site to the internet. Thank you so much.
March 27, 2025
Unprompted review
Reply from HighLevel
Desiree, we’re so grateful for your feedback! Your success means everything to us, and we’re here to support you.
Nitesh was patient and helped me with…
Nitesh was patient and helped me with getting granular with my UTMs. He did an excellent job. Highly recommend
March 25, 2025
Unprompted review
Reply from HighLevel
Xavier, your feedback means the world to us! We’re grateful for the opportunity to support you and appreciate your trust in our team.
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What a great experience on getting all…
What a great experience on getting all the features understood and setup. Nitesh was a great guide through the all of the features of GHL.
March 25, 2025
Unprompted review
Reply from HighLevel
Mike, thank you for your support! We’re grateful to have had the opportunity to assist you and appreciate your trust in our team.
Nitesh was extremely thorough in…
Nitesh was extremely thorough in explaining and answering questions. He was personable, and we would highly recommend going through this process. Thank you, Nitesh.
March 22, 2025
Unprompted review
Reply from HighLevel
Katherine, thank you for your kind words! Your support means so much to us, and we’re always happy to assist.
I had an excellent experience working…
I had an excellent experience working with Mr. Nitesh. He was incredibly patient and made navigating through my website a breeze. His expertise and clear communication helped me understand every step of the process, and his friendly, approachable manner made working together a pleasure. I couldn’t have asked for a better guide**thank you, Mr. Nitesh, for your exceptional support!
March 22, 2025
Unprompted review
Reply from HighLevel
Ellen, your kind words mean so much! We’re always happy to help and appreciate your support.
Nitesh is really helpful and very…
Nitesh is really helpful and very knowledgeable.
March 22, 2025
Unprompted review
Reply from HighLevel
Anne, thank you so much for your kind words! We truly appreciate your support and are so happy we could assist you. Looking forward to helping you again!
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Totally OMG
Totally OMG. Nitesh! Awesome Guy. I dont know much about Tech, but Nitesh was very helpful. If you provide the steps I can do the rest. I spoke to two others before him, and it was difficult to follow the system. Nitesh help fast track a lot of my worries and understood exactly what I needed and provided the steps I needed to follow with clear direction. If someone don't provide him his bonus, I will. Thanks Nitesh.
March 21, 2025
Unprompted review
Reply from HighLevel
Yahne, we truly appreciate your support! It’s a pleasure to assist, and we look forward to working with you again.
Nitesh was very helpful helping me set…
Nitesh was very helpful helping me set up my company integrations with calendars and forms in my website
March 20, 2025
Unprompted review
Reply from HighLevel
Jose, thank you for your wonderful feedback! We’re happy to know we could be of help and look forward to assisting you again.
The Success Team Support is nothing short of...
The Success Team Support is nothing short of phenomenal! Nitesh took his time to make sure all of my quetions were answered and he helped work out a bug that I had in a workflow. I did not feel rushed like when working with other SaaS companies. YOU ROCK NITESH! Shawn, give him a raise!
March 20, 2025
Unprompted review
Reply from HighLevel
Heath, we’re so grateful for your feedback! It’s always a pleasure to support you, and we look forward to working with you again.
Nitesh was a great help he gave me a…
Nitesh was a great help he gave me a very descriptive overview of the platform, and no I feel very comfortable using High-level services.
March 20, 2025
Unprompted review
Reply from HighLevel
Frederick, your kind words mean so much! We appreciate your support and look forward to assisting you again.
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Nitesh was extremely helpful and was…
Nitesh was extremely helpful and was able to answer all my queries. He is highly knowledgeable on GHL Platform and has very good hands on experience. I would prefer to get support from him.
March 21, 2025
Unprompted review
Reply from HighLevel
Anup, your support and positive feedback mean the world to us! We’re always happy to assist and appreciate your trust.
Excellent customer service from Nitesh
Nitesh was excellent resolving the five issues I had one by one. I don't know how HighLevel trains their customer support people, but they are sure doing something right!
Thanks for your help Nitesh!
March 19, 2025
Unprompted review
Reply from HighLevel
Matt, we appreciate your support and kind words! It’s always a pleasure to assist, and we’re so glad we could make a difference for you.
Nitesh was GREAT
Nitesh was GREAT! answered all of my questions couldn't ask for better.
March 19, 2025
Unprompted review
Reply from HighLevel
Antoine, we truly appreciate your feedback! It’s always our goal to provide exceptional service, and we’re so happy we could assist you.
Nitesh was very knowledgeable about the…
Nitesh was very knowledgeable about the system and helpful with suggestions.
March 18, 2025
Unprompted review
Reply from HighLevel
Shawn, we appreciate your kind words! It’s always our goal to provide excellent service, and we’re so happy to know we could help.
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Reply from HighLevel
Omri, we truly appreciate your positive feedback! It’s great to hear that you had a great experience with us.
Nitesh is completely awesome!!!
Nitesh is completely awesome!!!! I was feeling lost and didn’t know what the next step was, and I was afraid of making a mistake that would mess up an old website. He guided me step by step on how to solve it all. It was so easy after my call with Nitesh! I felt so relieved and thankful!
March 15, 2025
Unprompted review
Reply from HighLevel
Thank you, Andrea! We’re grateful for your feedback and happy to know you had a great experience with us.
This review is about Nitesh in particular
This review is about Nitesh in particular. Most tech support agents I’ve encountered are either unfriendly or lack patience. However, Nitesh was a refreshing exception. He welcomed me with a warm smile and handled all my concerns with patience and genuine dedication. His professionalism and willingness to help made the entire experience smooth and pleasant. I truly appreciate his outstanding service!
March 15, 2025
Unprompted review
Reply from HighLevel
Thanks, Abeer! Your feedback is greatly appreciated, and we’re happy to have been part of your journey.
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