goldbet.com.au Reviews 

85
•
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

DONT USE THIS CASINO!!! Scammers!! Ask you to make deposit to verify account then accuse of duplicate accounts and ban account when u make withdrawal!! Some problem like Amanda

Rated 5 out of 5 stars

Where do I start. the staff members over at GoldBet are top notch efficient and very welcoming especially to retirees who like to punt. Very fast payouts, very fast communication lovely site

Company replied

Rated 5 out of 5 stars

I've been with Goldbet for many years now. Super quick withdrawals. 24/7 live chat assistance. Decent bonuses. All round good bookie. Adam.

Company replied

Rated 5 out of 5 stars

Awesome bookie!!!. Lovely bunch of people behind it! They offer 24/7 support fast withdraws on osko 5+ times a day have great promos and look after their customers very very well. Couldn’t recommend i... See more

Company replied

Company details

  1. Bookmaker

Written by the company

GoldBet is an online Bookmaker offering a rewards program and great pricing and promotions. With instant withdrawals and live chat 24/7 we are rated number one bookie on bookie review. Join to find out more


Contact info

You should know

3.7

Average

TrustScore 3.5 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(85)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great support

World class customer support/account manager and value provided, solid markets and good UI.

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Very good app

Very good app, well structured and easy to navigate. Would highly recommend, good to work with and all round ticks all of the boxes.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

I'm stoked to have found an app that…

I'm stoked to have found an app that performs faster when I'm putting on a last minute bet. The layout also helps me get on faster. It's far better than any of the other apps I've tried. I'm happy with the chilled punting experience.

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

Fake casino

Fake casino !!!
Don't fall for it!!!
This is what they said at tech support!!!
Must read!!

Goldbet Support:
Please send us your 📧 email or 🕵️‍♂️ account ID on the Goldbet website

Nick Hospers:
player-120633

Goldbet Support:
What’s your question? 🧐

Feel free to attach a screenshot 📸 — it’ll help us understand your case faster!

Nick Hospers:
I cant find my 100 free spins

Can you tell me where to find my 100 free spins

?

??

Hello

??

Goldbet Support:
To resolve your case, we need screenshots that clearly demonstrate the issue you encountered.
This will help us investigate the problem more efficiently and find the best solution for you.
Please share images showing the specific error or bug. 
Thank you for your cooperation!

Nick Hospers:
I have a referral code JZM09QQ3 upon that I was promised to get 100 free spins

And on top of not getting my free spins my account is now on moderation? Why is that?

Goldbet Support:
Let me explain what happened with your bet.

1. Your bet was made using your Bonus Balance (BB).
2. This bet used all the money from your BB, so the BB became zero. When this happens, the bonus linked to this balance is automatically cancelled.
3. Because the bonus was cancelled, the win cannot go back to your BB. The BB does not exist without a bonus.
4. The win also cannot go to your Real Balance (RB), because the rules do not allow winnings from a bonus to move to RB if the bonus is not completed.

So, if your last bet with BB was a winning one, but the bonus was cancelled because BB reached zero, then the win cannot be paid to any balance.

We understand this can be confusing and we’re here to help if you have more questions. You can also check for other available bonuses in your account.

Nick Hospers:
I have never placed a bet

I was promised to get 100 free spins when using my referral code JZM09QQ3 on registration but they are nowhere to be found

??

Goldbet Support:
This promo code must be entered when registering an account.

Nick Hospers:
I did

So where are my free spins

?

Goldbet Support:
This promo code must be used when registering an account. When you registered, you used a different promo code.

Nick Hospers:
No this is the only promo code I have so that is not possible

Goldbet Support:
The reason why the promo code cannot be activated is displayed on the screen immediately after entry.
Please review the message carefully—it specifies the exact issue preventing activation. This notification is accurate and cannot be erroneous.

Nick Hospers:
I know what it is..
You guys are screwing me over that's what this is

But my review everywhere wil not be mildly I promise you that.. and I intent to follow up on my promises

As you are not 👎

Goldbet Support:
Could you please explain in more detail what issue you’re experiencing?

Nick Hospers:
I was promised to get 100 free spins when using my referral code JZM09QQ3 on registration but they are nowhere to be found

No reaction?

Goldbet Support:
You can only enter a referral code during registration. This is the only way to get free spins from this promotion 🎰
Unfortunately, if your account is already created, it's not possible to add the code later ⚠️

Thanks for your understanding!

Nick Hospers:
I used it on registration

And I still dont have my free spins

This is ridiculous I'm terminating my account and I'm gonna post several severe bad reviews on you behalf.. I'm done with this shit!! Fake ass casino!!!

Goldbet Support:
On July 21, you received a bonus and wagered it upon registration.

Nick Hospers:
Yeah and it got automatically canceled after not being able to play a game

Goldbet Support:
It was cancelled due to the balance being 0.

Nick Hospers:
Yeah it was 100 free spins no deposit needed

And of course my balance was 0 I had just finished my registration with my referral code JZM09QQ3 so I wanted to play my free spins and see from there

Goldbet Support:
JZM09QQ3 This promo code can be used when registering a new account. You registered your account on July 21, 2025.

Nick Hospers:
Yes so

And now you give me 3 spins on a wheel with a payout of 2cents?
F you all!!
Your getting your BAD reviews

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

goldbet review

The fast withdrawals of this bookie is the drawcard, but amongst the perfectly designed app, excellent customer service & the best tote prices available, there is many positives you’ll experience creating an account with the best online bookie in Australia

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

Hello everyone

Hello everyone, if you have stumbled upon this page, I would like to inform you that you are being very foolish! First of all, there is NO such thing as having to pay to verify yourself. 2. Secondly, I recommend that everyone delete their accounts related to customer service, because this casino is the biggest money drain in the world. If you have provided your account details or made a deposit, I recommend that you close your account immediately, because the terms and conditions state that if your account is inactive, they will charge your account without your consent. If you have already made a deposit, that's it. to the site, it's a dirty scam. I didn't expect anything more. These casinos get a Curacao license. I can't believe that this is possible in today's world, so EVERYONE AVOID this casino

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

These guys are next level in all round…

These guys are next level in all round performance. Racing odds very fair, best of three totes & sp on Aus horse racing. Broad sports markets, plenty for every punter. Withdrawals in your bank not long after you request them, this is by far the best feature. Come over and have a look! Keep up the great work @Goldbet.

July 2, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look