GoldBroker.com Reviews 

51
•
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Sexist. A salesperson lacking reading comprehension of actual, verifiable bank documentation mansplained to a retired financial professional (who’s relaxing at one of her five homes) that she needs... See more

Rated 5 out of 5 stars

I can truly recommend GoldBroker service. I started my investment in phisical metal eight month ago. Meanwhile buying and selling, transfer and withdraw funds. No problems at all. Sell orders executed... See more

Rated 5 out of 5 stars

Very impressive experience, sad that I didn't know about this system when I started converting fiat money into real money in 2016. Norway has the weakest fiat money in Europe. My metal investments hav... See more

Rated 4 out of 5 stars

Good experience aside from an initial mix up over which currency I was paying in. The rest went smoothly and GoldBroker were very helpful at each step. A couple of things I learned which might help ot... See more

Company replied

Company details

  1. Gold and Silver Trading Company
  2. also in
  3. Gold Dealer
  4. Heritage Preservation
  5. Investment Company

About GoldBroker.com

Written by the company

goldbroker.com

GoldBroker offers a premium solution for the purchase and storage of precious metals (gold, silver, platinum, palladium) for individuals or companies: bullion bars and coins are held in the investor's own name, without intermediaries, and then stored in ultra-secure vaults located outside the banking system. Precious metals are covered by an insurance policy, and investors have direct access to the vaults to audit or withdraw their assets. Finally, in addition to purchasing and storage, GoldBroker ensures the liquidity of the investment by buying back the metals held in the vaults within 48 hours.

GoldBroker client support

Written by the company

Personalized support and follow-up
The GoldBroker team provides personalized support at every stage of the investment process, as well as careful follow-up to meet clients' specific needs.

Why choose GoldBroker?

Key points of the GoldBroker solution

Key points of the GoldBroker solution
• Bullion bars and coins • Secure storage outside the banking system • Direct ownership, in your own name • Personal access to vaults • Precious metals insurance • Products buyback, guaranteed liquidity

Contact info

Investing with GoldBroker

Create an account to start investing: it's fast and free.

3.7

Average

TrustScore 3.5 out of 5

51 reviews

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3.7

All reviews

(51)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Impressive service

I have been very impressed with the level of professionalism of your staff. I have been lucky to have Nicolas as my agent, who guided me with patience and clarity all the way through my first purchase. Keep up the good work!

May 12, 2020
Unprompted review
Rated 5 out of 5 stars

Great Company for First Time Gold Investors

I am new at investing gold and it certainly has been a learning experience. But I have to say the people at GoldBroker have held my hand all the way. Any questions have been quickly answered and they have been very patient since there is a learning curve when investing in gold. Always helpful and more than happy to explain the process. Great company for first time gold investors. Great customer service.

April 18, 2020
Unprompted review
Rated 5 out of 5 stars

GoldBroker.com is Best-in-the-World for Bullion Investment

After much research I decided to use GoldBroker for bullion investment and safekeeping of my assets at Malca-Amit.
Extremely incredible team assistance on their secure email Messenger menu. From orders, invoicing, acknowledgement and confirmation of payment, immediate listing of ownership on one’s profile, followed by registering purchased bullion by each item transferred to Malca-Amit for safekeeping in their vaults at sovereign countries of choice.

The whole process, beginning to end, are flawless. The combination of professional staff, and their system, on an extraordinary informative platform operation. Even with stats, indicate one’s real-time investment performance to spot price the moment you open your assets list.

I sense a commitment and fulfilment for peace of mind in the cloud, investing and trading bullion. Exceptionally, Valentin Appaix and Nicolas Gueydon. Thank you for providing guidance and assistance with your timely communication.

In short, GoldBroker.com is a trustworthy and professional, best-in-the-world experience for me.

Dries.

March 27, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Very good exeprience so far with Goldbroker. Quick communication, clear process and good prices. Gives a lot of trust.

August 7, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Really smooth process, very secure and very helpful staff which provided great insights in the investment decision and in the allocation of my budget.

January 24, 2019
Unprompted review
Rated 5 out of 5 stars

I can truly recommend GoldBroker …

I can truly recommend GoldBroker service. I started my investment in phisical metal eight month ago. Meanwhile buying and selling, transfer and withdraw funds. No problems at all. Sell orders executed in one day. I had made also a trip to the volt in Zurich. All tabs have correct numbers and seals corresponds to buy orders. So, trustworthy partner in this turbulent time.

September 4, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service

GoldBroker provided excellent service that made the process easy. Very trustworthy and professional. Highly recommend.

March 9, 2017
Unprompted review
Rated 5 out of 5 stars

A highly professional staff with excellent service.

Goldbroker provided a purchasing and storage combination I could not find with any other of the other bullion dealers. The courteous and knlowledgeable staff guided me through the process with sound advice and timely responses to all my questions. I am highly confident with my investment after working with Goldbroker.

January 12, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Incredibly helpful staff (Nicolas Gueydon), providing complete guidance and assistance throughout the whole process, from registering to the vault related process.
100% recommended.

December 23, 2016
Unprompted review
Rated 5 out of 5 stars

Great Experience

Mitch Hochman showed me how to invest
in gold/silver. He is very patient and explains
things clearly. It is great doing business with
GoldBrokers and I hope to do even more in the
future.
Gary R.

July 8, 2016
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!!

I had a great experience buying bullion at Gold Brokers. They were quick to reply to my questions and not only provided great service but also educated me about the market, history, and process.. They offer storage solutions and everything felt 100% secure. Im looking forward to working with them again!

June 27, 2016
Unprompted review
Rated 5 out of 5 stars

Ultimate Solution to Bullion Investment

This is probably the best platform for bullion purchase and storage. The prices of gold and silver are very competitive and their premiums are lower than any other dealer I have visited. Mitchell is a professional and dedicated broker. Despite no face-to-face meeting or phone call, he promptly responded to all my requests and communication with him was always hassle free. Vault storage service by Malca-Amit is reasonably priced and does not require much paperwork. Four storage locations are available on the site, including the perfectly secure Singapore Freeport.

June 23, 2016
Unprompted review
Rated 5 out of 5 stars

Efficient

Simple to sign up and fund the account.
Hesitated sending sensitive information but found out all was encrypted. Liked the direct title ownership and thin the extra time was worth it. The storage options are flexible.
A very efficient service focused on details.

April 8, 2016
Unprompted review
Rated 4 out of 5 stars

Good experience and would recommend

Good experience aside from an initial mix up over which currency I was paying in. The rest went smoothly and GoldBroker were very helpful at each step. A couple of things I learned which might help others: If your bullion is going to be securely stored like mine then expect this to take some time as there is a fair bit of paperwork. Also if you are outside the US then use a money transfer service to avoid hefty bank commissions (GoldBroker recommended Transferwise dot com). I intend to buy more through GoldBroker and would definitely recommend.

February 19, 2016
Unprompted review
GoldBroker.com logo

Reply from GoldBroker.com

Thank You for the positive review Marcus. We improved our website based on your experience to make sure clients get the correct wire transfers instructions depending of their currency. Transferwise is a low cost alternative to converting most major currencies by avoiding banks fees. We appreciate your business and look forward to serving you again.

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