Golden Curl Reviews 

1,291
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service team for being extremely responsive, friendly, and helpful when solving problems. Consumers often mention that the hair styling tools deliver wonderful results, heating up quickly and making daily styling routines much easier. Many people also appreciate the reliable warranty policies that allow broken items to be replaced without hassle. Some reviewers were not happy with unexpected shipping costs, extra warranty fees, or even misleading product descriptions. A few consumers also experienced frustrating product defects or encountered difficulties with devices failing shortly after purchase.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that hair styling tools work exactly as... See more

Quality

People report positive experiences with quality, highlighting that the styling tools are excellent and work... See more

Service

Users describe positive interactions with service, highlighting quick support and efficient communication.... See more

Staff

Consumers find staff to be exceptionally friendly, responsive, and helpful throughout their experience.... See more

Customer service

Customers consistently note positive experiences with customer service, praising the quick resolution of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Service has been ok, the fact that we had to pay sending cost for shipment on our side as well as 25€ for a garantie Exchange is very much.

Rated 4 out of 5 stars

Unfortunately the product broke after 10 months and even though we ran into some initial issues with customer service I am glad to say that Hatice helped us quickly and efficiently. A new product was... See more


Company details

  1. Hairdresser
  2. Hair Product Store

Written by the company

Any Hair, Long, Short, Curly Or Straight, Blond, Brunet Or Redhead – Hair Is Your Power. We Know It, And Understand It. We Also Understand The Needs And Lifestyle Of Today’s Modern Woman. That’s Why We Create Tools That Allow You To Style Your Own Hair Quickly, Easily And With Minimum Fuss. Look And Feel Like You’ve Just Stepped Out Of A Salon. Look And Feel Great. It’s Your Right As A Woman!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(1,291)

271 reviews in the last 12 months

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Rated 5 out of 5 stars

Carolina and Marta in the Shadowarkaden…

Carolina and Marta in the Shadowarkaden in Düsseldorf were honestly very helpful nice sympathetic people… they offered to do my hair for free to show me the product and the costumer service and presentation were on point… truly great… wanted to give them the best review i can cause they deserve it

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

What fantastic customer service

What fantastic customer service! I'm thrilled. My almost two-year-old hair straightener was replaced with a new one without any hassle. The customer service team found the simplest solution for me, and what can I say? Amazing!

December 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Brillant Support

The Support was absolutly brilliant. I get another new case, without sending back the one, with a little defekt. I'm very impressed for that brilliant support by Hatice.
The Curler and the Hot brush are working really good. It's the best Styler I had, since now. The curls stay till the next day, and are extremely easy and fast to make.
I'm very happy with that!

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

everything good 🤗

Three years ago, I bought a golden curl hair straightener, and unfortunately, it has now broken. But then I remembered that I had a warranty on it. After contacting customer support and they confirmed that the number on the hair straightener was the number needed to redeem the warranty, I sent my hair straightener back and they sent me a new one, which was really worth it because I had been thinking about buying a new one, but this way I saved a lot of money. all went really quickly and they responded quickly and everything was great. So it arrived too. Looks good.

November 27, 2025
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Rated 5 out of 5 stars

Best ever

Best ever! My curls last so long and it takes only 10 minutes. My hair is very thick and nothing lasts. Only this!

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Just perfect!

As a professional hair artist, my tools are very important. This is already my 3th curling wand and I really couldn't do without! It's incredibly fast, the curls look gorgeous and allow me even to curl "impossible" hair.

November 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Good

Golden curl products are always good quality, which is understandable for the price you are paying for it. It also arrived very quick without any issues

October 30, 2025
Rated 5 out of 5 stars

Great costumer service

I had problem paying on the website, but customer service was super helpful and found a solution so that I could place my order through them instead of the website. Shipping was fast, and I’m very pleased with both the product and the help I got from their team.

October 16, 2025
Unprompted review
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Rated 5 out of 5 stars

excellent service and good…

excellent service and good communication .. they didn't have the one I ordered and still sent me the same item without extra costs. very satisfied will shop there again shipping was fast thank you very much Mona L👌🤩

October 13, 2025
Unprompted review

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