I set my policy up with Shaun? He was very well spoken I could hear and understand him very clearly. Expectations were set and met I have now accepted and put in place my granddaughters cover and im h... See more
Company replied
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Review summary
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I was contacted by VANessa the actual VAN driver, who was extremely helpful, very knowledgeable, and truly professional in every way. I'd be more than happy to encourage others to take the opport... See more
Company replied
I felt very comfortable with whom i spoke with. He was pleasant professional and very helpful. He explained everything i needed to know and displayed empathy when i shared something personal. I wou... See more
Company replied
The presentation was easily understood gand beneficial. The presenter was clear and concise as l couldn't afford the first quote l asked for a lesser cover and agreed on that qoute. I thanked him on h... See more
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Company details
About Golden Insurance
Written by the company
Golden Insurance was born to meet the needs of Kiwis aged 40 and older who want to keep helping their loved ones financially – even after they’re gone.
Choose up to $250,000 life insurance benefit paid to your loved ones (depending on your age when you apply), which could help you give your loved ones a brighter tomorrow.1
Choose up to $250,000 life insurance benefit paid to your loved ones (depending on your age when you apply), which could help you give your loved ones a brighter tomorrow.1
Contact info
4.9
Excellent
3K reviews
Asks customers to review
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It was awesome to speak to Golden…
It was awesome to speak to Golden Insurance today.
September 7, 2026
Reply from Golden Insurance
Hi Lawrence! We appreciate you taking the time to share your experience. It's great to hear that you were happy with our service.
Reply from Golden Insurance
Hi Christopher, thank you for your review! We're so glad to hear that you had a smooth and positive experience with us.
Ann made it so easy to understand the process from the start to the end thanks Ann
The help and understanding of the whole process it was easy and if i didn't understand anything they explained it so I could understand thank you so much
September 6, 2026
Reply from Golden Insurance
Hi Christine! Thanks for your kind words. We're delighted to hear that you had a great experience and appreciate you letting us know.
Staff explained well.Just found voice a…
Staff explained well.Just found voice a bit loud.
September 2, 2026
Unprompted review
Reply from Golden Insurance
Hi Jagdish, thank you for sharing your feedback! We're happy to hear that your experience with us was a positive one.
The person I talked to was very helpful…
The person I talked to was very helpful and made me feel relaxed
September 3, 2026
Reply from Golden Insurance
Hi Michael, thank you for your lovely review! We're pleased to hear that your experience with us was such a positive one. We truly appreciate your support!
Staff member provided very good service…
Staff member provided very good service with very good communication.
September 4, 2026
The gentleman I spoke with was really…
The gentleman I spoke with was really helpful
September 4, 2026
It was so convenient especially to the…
It was so convenient especially to the good gentleman who assist me..(George)he give me a affordable insurance for me..
September 4, 2026
Young gentleman was excellent
September 4, 2026
I am happy that immediately got…
I am happy that immediately got response from the team member of Mr.James Shanahan. It was been good understanding communication with him. His explanation way was easy for me to understand.thank you for the Golden life insurance Team.
September 4, 2026
REP: Marcus
Friendly customer representative, explained the process fully and was open to any questions during the enrollment process. Great start at a policy cover that is affordable to your current living situation. Thank you.
September 4, 2026
Amazing personnel l
Kyrillos was the person I spoke with and he was absolutely amazing. He explained everything I needed to know plainly and thoroughly. He was very understanding of my circumstances and very empathetic.
September 4, 2026
Best customer service with Ash
Enjoyed my time with the customer service agent name Ash. Loved the way he explained everything for me to understand. Loved your work Ash. Keep it up.
September 4, 2026
The lovely lady was so so nice a huge…
The lovely lady was so so nice a huge credit to your company
September 4, 2026
Excellent communication
Kia was very informative, clear communication, so helpful . Kia had been on my case to find time to talk for a few weeks, was never the right time. He kept calling and today we finally got to put our insurances in place. Thank you very much Kia .
September 3, 2026
Excellent service
Kia, the name of the person that called us was very helpful sincere and informative. Excellent service! 💯
September 3, 2026
I answered an ad late at night
I answered an ad late at night, but thankfully they rang at a decent time the next day. (10.30 am ish.) The young man was lovely. Read everything at a good pace, he was clear and was happy when we sorted something I wanted to know. Waited patiently while I got information. Double checked everything to make sure boxes were ticked and I hope this review gets him some monetary gain. Lol. He deserves it!
September 3, 2026
Wonderful customer service very helpful…
Wonderful customer service very helpful and understanding
August 31, 2026
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