Gold Investments Ltd Reviews 

750
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that their purchases arrive promptly and safely without any unexpected delays. Consumers find the website exceptionally easy to navigate, allowing them to place orders quickly and efficiently every single time. People often describe the staff as professional, helpful, and courteous, making every transaction feel smooth and straightforward. Though some customers experienced shipping issues or noted a frustrating lack of tracking facilities for their special deliveries. A few reviewers mentioned that temporary shipping problems or a lack of updates caused unnecessary anxiety before packages arrived.

What people talk about most

Service

Consumers find service to be positive, highlighting a consistently smooth, professional, and hassle-free... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

User experience

Reviewers express high satisfaction and positive feedback about user experience. Customers consistently... See more

Product

Clients share positive opinions on product quality, noting that everything delivers what it says on the tin... See more

Staff

Customers report extremely positive experiences with staff, highlighting trustworthy and reliable service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After seeing a recommendation on youtube and a short phone conversation I ordered some bullion through Gold Investments. Delivery was fast and without fault. Being able to touch your own real wealth... See more

Company replied

Rated 5 out of 5 stars

We had problems with our bank only certain amount could be released in one day, phoned you up to see if we could use two banks no problem and everything run smoothly after that had package on time ver... See more

Company replied

Rated 5 out of 5 stars

Very happy with purchase. Minor queries dealt with promptly and efficiently. Surprised by lack of tracking facility despite being Royal Mail special delivery. Had to contact company for delivery timef... See more

Company replied

Rated 5 out of 5 stars

Trust worthy, helpful, professional, friendly, polite and always courteous. I have dealt with them for many years and never had any problems with deliveries or anything else. A superb company.

Company replied


Company details

  1. Gold Dealer
  2. Gold and Silver Trading Company

Written by the company

Buy gold from one of the oldest family run gold bullion dealers in the UK - Trusted to buy & sell gold for over 40 years! Visit our gold shop in London or buy gold online or call the office on 0207 2837752. We will always try to price match or beat the general market's prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

750 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(750)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustworty

Trustworthy, reliable, honest, all the things you’re looking for in a bullion trader!

December 27, 2025
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks for the great review !

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Rated 5 out of 5 stars

What can I say

What can I say. They tell you when they're going to deliver. They're always on time and the delivery is
smooth.

November 29, 2025
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks for the great review !

Rated 5 out of 5 stars

Brilliant service

Oliver and Simon always deal with enquiries honestly and efficiently.
Their service is always courteous as well as being speedy. My thanks to both.
Robin W

December 10, 2025
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks Robin - very kind

Rated 5 out of 5 stars

Gold standard

Great company with decades of experience and award winning service, much deserved. Oliver and Simon are very professional and I would always recommend them.

November 28, 2025
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks very much Dorian !

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Rated 5 out of 5 stars

Quick and easy to sell gold

Quick and easy to sell gold.
Money was transferred the same day it was received. Have used these guys before and will continue to do so.

November 24, 2025
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks for the review - glad it was smooth

Rated 5 out of 5 stars

Great company

Superb fast and efficient service

November 24, 2025
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks for the review - much appreciated

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Genuine company. Would highly recommend.

October 31, 2025
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks for the great review !

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Rated 5 out of 5 stars

As promised, no fuss

The whole experience was smooth, and so easy, delivered when promised,this is the second time I have traded and I will be trading again

November 11, 2025
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks for the review - glad you were happy

Rated 5 out of 5 stars

Always great service

Oliver and Simon run a very professional operation. They always get back to me in minutes and the product is as advertises. Recommend using Gold Investments for your gold and silver purchases.

October 31, 2025
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks Richard ! Very much appreciated

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Rated 5 out of 5 stars

Happy days

We had problems with our bank only certain amount could be released in one day, phoned you up to see if we could use two banks no problem and everything run smoothly after that had package on time very happy thank you.

October 31, 2025
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks Colin !

Rated 5 out of 5 stars

Kept their promise of fast delivery

Kept their promise of fast delivery
Supplied my order at the price quoted and honoured the discount code I had been given . Clear and informative website.

October 30, 2025
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks for the great review Eric ! Glad you were happy.

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Rated 5 out of 5 stars

Great experience

Great experience. I won’t be using anyone else. I wish I’d have found Gold Investments sooner.

October 31, 2025
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks for the review, Nick ! Very much appreciated

Rated 5 out of 5 stars

Fast and reliable service.

During the course of several purchases I have received fast and reliable service, and feel confident in recommending this company to others.

October 29, 2025
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks for the great review Stuart !

Rated 5 out of 5 stars

My bank had a problem with the payment…

My bank had a problem with the payment to GIL - thought it was a scam(that I was being conned into making an investment) and reversed the payment and froze my account! Took 3 days to sort it out and GIL was very patient, honouring my order until the bank finally unfroze my account and made the payment. Thank you GIL.

October 28, 2025

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