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Gold Investments Ltd Reviews 

751
•
TrustScore 5 out of 5

4.9

Gold Dealer
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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the professional staff, noting that the team is extremely knowledgeable, friendly, and always ready to help with any investment queries. Consumers also mention that the website is very easy to navigate, making the entire buying and selling process smooth and straightforward. People consistently praise the fast delivery times, competitive pricing, and secure packaging on all orders. Some reviewers were not happy with shipping aspects, mentioning occasional delivery problems or the absence of tracking facilities. Despite these minor concerns, reviewers emphasize that the team communicates well and handles every situation efficiently.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as exceptional, smooth, and... See more

Delivery service

Clients share satisfaction and positive opinions on delivery service, highlighting prompt and fast shipping... See more

Staff

Customers had positive experiences with staff, highlighting the trustworthy, helpful, and professional... See more

User experience

Reviewers highlight positive aspects of user experience, describing the overall process as smooth,... See more

Product

People report positive experiences with product, highlighting that items are excellent quality and delivered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trust worthy, helpful, professional, friendly, polite and always courteous. I have dealt with them for many years and never had any problems with deliveries or anything else. A superb company.

Company replied

Rated 5 out of 5 stars

We had problems with our bank only certain amount could be released in one day, phoned you up to see if we could use two banks no problem and everything run smoothly after that had package on time ver... See more

Company replied

Rated 5 out of 5 stars

After recommendations via maneco64, online reviews and related due diligence, I made a substantial purchase via Gold Investments Ltd, opting for storage. Having never dealt with this company... See more

Company replied

Rated 5 out of 5 stars

Very happy with purchase. Minor queries dealt with promptly and efficiently. Surprised by lack of tracking facility despite being Royal Mail special delivery. Had to contact company for delivery timef... See more

Company replied

Company details

  1. Gold Dealer
  2. Gold and Silver Trading Company

Written by the company

Buy gold from one of the oldest family run gold bullion dealers in the UK - Trusted to buy & sell gold for over 40 years! Visit our gold shop in London or buy gold online or call the office on 0207 2837752. We will always try to price match or beat the general market's prices.

Contact info

4.9

Excellent

TrustScore 5 out of 5

751 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(751)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Trustworthy

I have been a customer for the last 6 years or so.
Never had even one problem. Fatatastic Family owened
business. They will look after you

December 30, 2024
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks for the great review ! Very much appreciated !

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Rated 5 out of 5 stars

Good website

Good website. Gold arrived on day requested.

November 5, 2024
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Reply from Gold Investments Ltd

Thanks for the review - much appreciated

Rated 5 out of 5 stars

trustworthy in precious metals investments my experience…

I would like to share my experience with Gold Investments LTD. As a client with little trust in online payments and purchases, I find that shopping with Gold Investment LTD is one of the most trusted places where you can invest your savings regardless of the amount you want to spend on gold or silver purchases. I recommend, trustworthy

October 31, 2024
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Reply from Gold Investments Ltd

Thanks for the great review Mariusz - very much appreciated !

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Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. You have a great promoter in maneco64. Thanks to you both.

October 25, 2024
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Reply from Gold Investments Ltd

Thanks for that Roger !

Rated 4 out of 5 stars

Good price overall.

October 31, 2024
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks for the review - could you let me know what more we could have done so we get a 5 star one next time ?

Rated 5 out of 5 stars

Easy experience

Easy experience. Nice people. Price is fair. What more can you say.

October 30, 2024
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Reply from Gold Investments Ltd

Thanks Pete ! Much appreciated

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